Entire apartment

Agustina Suite

3.5 star property
Art Deco apartment with a rooftop terrace and an outdoor pool

Choose dates to view prices

Photo gallery for Agustina Suite

Property grounds
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Outdoor pool
LCD TV
Interior

Reviews

7.4 out of 10
Good

Entire apartment

Sleeps 2215 sq ft

Popular amenities

  • Parking included
  • Pool
  • Air conditioning
  • Outdoor Space
  • Free WiFi
  • Business services

Explore the area

Map
Huerfanos,1400, Santiago, Santiago, 83000000
  • Palacio de la Moneda
    ‪6 min walk‬
  • Plaza de Armas
    ‪6 min walk‬
  • Santa Lucia Hill
    ‪14 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪15 min drive‬

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Room options

Standard Suite

  • 215 sq ft
  • Sleeps 2

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About the neighborhood

Santiago

This apartment places you in Downtown Santiago, within a leisurely stroll of popular sights such as Plaza de Armas and Palacio de la Moneda. The 3.5-star apartment includes a sofa bed, a sitting area, and an LCD TV.

What's nearby

  • Palacio de la Moneda - 6 min walk - 0.3 miles
  • Plaza de Armas - 6 min walk - 0.4 miles
  • Santiago Town Square - 8 min walk - 0.4 miles
  • Santa Lucia Hill - 14 min walk - 0.8 miles
  • Medical Center Hospital Worker - 4 min drive - 1.9 miles

Getting around

  • La Moneda Station - 8 min walk
  • Parque Almagro Station - 20 min walk
  • Santiago Intl. Airport (SCL) - 15 min drive

Restaurants

  • ‪Cafe Aromas S.A. - ‬1 min walk
  • ‪Greta y Charlie - ‬1 min walk
  • ‪Panadería y Pizzería Kokkinis - ‬2 min walk
  • ‪Romasanta - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Agustina Suite

Art Deco apartment with a rooftop terrace and an outdoor pool
Guests of this apartment enjoy an outdoor pool, a rooftop terrace, and conference space. You can take advantage of free parking, along with an area shuttle. Front-desk staff can assist with tours/tickets and securing valuables. This smoke-free apartment building also has a garden.
The apartment features a sitting area. A 32-inch LCD TV is available for entertainment, and guests can stay connected with free WiFi. Relax in the rainfall shower, then climb into the pillowtop bed for a pleasant night's sleep. Other standard amenities include a sofa bed, a safe, and a phone.
Recreational amenities at the apartment include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Ski

  • Ski equipment rentals nearby
  • Ski shuttle nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Area shuttle (surcharge) up to 50 km
  • Shopping center shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Bedrooms

  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV

Outdoor areas

  • Garden
  • Rooftop terrace

Work spaces

  • Conference space
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a metro station

Things to do

  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 floors
  • Access via exterior corridors
  • Art Deco architecture
  • Built in 2009
  • Garden

Activities nearby

  • Bicycle rentals
  • Golfing
  • Ski equipment rentals

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8 AM - 11 PM)
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Agustina Suite
Agustina Suite Apartment
Agustina Suite Apartment Santiago
Agustina Suite Santiago
Agustina Suite Santiago
Agustina Suite Apartment
Agustina Suite Apartment Santiago

Frequently asked questions

Is a free cancellation option available at this apartment?

This apartment provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do around this apartment?

This apartment is situated in Downtown Santiago within a 10-minute walk of Plaza de Armas and Palacio de la Moneda. You'll also find Santiago Town Square and San Francisco Church less than a mile away.

Will I be able to park at this apartment?

Yes, self parking is offered for free at the apartment.

Is this apartment associated with a casino?

No, this apartment is not connected to a casino.

Will I find an indoor pool at this apartment?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

Is Agustina Suite a good place to stay for couples?

Couples staying at this apartment will appreciate amenities like a pillowtop mattress and a rainfall showerhead as well as an outdoor pool.

Does Agustina Suite have a hot tub?

No, there isn't a spa tub at this apartment.

Does this apartment provide breakfast?

No, this apartment doesn't offer breakfast.

Will this apartment allow pets to stay for free?

No, pets aren't allowed at this apartment though service animals are welcome.

Where is the closest airport to this apartment?

The closest major airport to this apartment is Santiago Intl. Airport (SCL), which is 10.7 mi away (15 minutes by car).

Are there rooms with balconies at Agustina Suite?

Yes, some apartments at this apartment offer a balcony where guests can enjoy city or courtyard views.

Agustina Suite Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 198 reviews
Rating 8 - Good. 75 out of 198 reviews
Rating 6 - Okay. 44 out of 198 reviews
Rating 4 - Poor. 18 out of 198 reviews
Rating 2 - Terrible. 14 out of 198 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good Location Bad customer service.

As we went into the building the security guard stopped us and asked us where we were going— we explained we were checking in and he directed us to the room in the building where the “front desk” is. We knocked on that door for close to 20 minutes; we knocked from 9 am to 9:20 before we gave up and came down the elevator to the main building (A -> B). The security guard let us know he had no key for us and if there was no one there there’s nothing he could do. I called Expedia because this seemed like a ghost hotel, I asked for a refund so that we could go to a hotel, but they said no refund could be issued because it was non refundable— which I would understand if there was a hotel to check in, but we didn’t have a hotel. All of this took more than an hour and I’m calling from my US cell to Expedia costing me long distance charges. After an hour of waiting and being on the line the lady from Expedia finally gets a hold of the “front desk” agent; he refuses to refund my money and says he’s been there the whole time (which he hasn’t). We go up to building B and up the elevator, he opens the door. The receptionist was rude as soon as he opened the door, no apologies, just said he had been here the whole time (which he hadn’t). He is grumpy and rude the whole time he’s checking me in. Asking me for my passport and then going on a rant about me. In short, Would not recommend. We checked out at 9:30 and he was not there for that, I had to slide the key under the door.
Stayed 1 night in May 2018

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location on Santiago

The room was clean and nice, except for the heater/cooler that was weak for the room size. The room service was nice and fast and the location is awesome!
Stayed 4 nights in Nov 2017

6/10 Okay

JLH, NY

Disliked: Staff & service

Safe neighborhood hotel but..

You get what you pay for. You get a letter at the Front Desk with keys and instructions to pass by an office to leave credit card info. Which if you do, even after paying in full with all included you may be sucked into paying more. The area is very safe and so is the building. These apts eems to be subleased apt use to rent via Expedia. As the entire complex has permanent residents. Many places to eat and shop or be entertained. Transportation is convenient. For the money is worth it.
Stayed 2 nights in Nov 2017

4/10 Poor

Rich, Pennsauken, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Intransigent hotel policies.

Reserved room months in advance, prepaid with credit card. Itinerary changed. Hotel refused a refund! Never going there again.

4/10 Poor

Benjamin, Puerto Rico

Disliked: Cleanliness, staff & service

Worst service ever even for the price

First, the best I can say is it has a centric location and was cheap. However it wouldn't bother me to pay a little more for better room cleaning. The cleaning service lady was totally careless, I had to insist couple times with management to have the carpet get vacuum cleaned and change pillows covers. Some times didn't change towels or removed the trash, I tipped her trying to motivate an improvement, she didn't earned it but it didn't work. Doesn't looks like management cares as we were not the only ones complaining and now I see that other reviewers concur. Very bad to show Chilenian spirit.

10/10 Excellent

Josephine, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Good location. Eduardo and Ivan were so lovely and helpful. Would stay again in a heartbeat!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very difficult to find and really dirty .

8/10 Good

Edgar, Mexico

Liked: Staff & service, room comfort
Disliked: Cleanliness

great location! big space!

carpet looked dirty and found some hair on the bed sheets...the apartment had two separate full bathroom with shower and two bedrooms, a living room with dining room and ful kitchen with all amenities needed...very safe area just three blocks away from Chilean presidential palace La Moneda...

6/10 Okay

Sudatta, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort

Decent place, not much service

The location was great. However, the wifi didn't work and there was no toilet paper. we had checked-in on Sunday, but we didn't see any front desk service except just before 5PM when we checked in. The apartment itself was clean and spacious but had they avoided some basic house-keeping errors, our stay could have been more enjoyable.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

not a student, charlottesville, va

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location run down facility

The location and wifi were the only good things. The paint was dirty, towels were ripped, and carpets were stained. The bathrooms were cramped and one of them was missing part of the door handle. My daughter got locked in and we were about to call the front desk when we managed to open it through the hole where part of the outside handle was still hanging on the door. So if you are on a budget and want yo walk everywhere it is a good place. Otherwise chose somewhere else.

2/10 Terrible

Kam , Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lousy hotel - should be stricken from Expedia.

1) Unit meant for three people but pushed on to us as for four people. 2) Missing towels (for fourth person), bed was a pull out in the living room, dirty carpets, missing light bulbs. 3) Missing utensils, cups, cutlery etc. for fourth person not supplied even though repeatedly requested. 4) Cooking utensils not complete, e.g, spatula, cooking pan, no lighter to light the stove, no scissors, broken handle on pots and pans, no paper towels. 5) Unhygeneic , with bed bugs and itchy seats, remote and TV did not work 6) Rude staff, the office is hard to locate and the door is always closed, many a time unattended. 7) Elevators did not work most of the time. Our money should be refunded as the booking and delivery was substandard and legally in bad faith.

6/10 Okay

Phebe, The universe

Liked: Room comfort

Apartment Hotel

We were here over Christmas, so it was nice to have the extra space as well as the kitchen. There's a supermarket nearby, so we stocked up on food since most places were closed for the Christmas holiday. Comfortable apartment with a nice big bed; close to most of the museums and sights for tourists; not the quietest neighborhood, but definitely comfortable.

6/10 Okay

Ziggy , F

Disliked: Cleanliness, property conditions & facilities

Dirty restroom. Place felt creepy and dirty

A place to stay. Didn't find anything better in santiago Chile.

10/10 Excellent

Ms. Joa

Liked: Cleanliness, staff & service, room comfort

Awesome stay

The hotel was very clean, staff was very friendly, great location to all the major attractions in the center of the city. Safe environment and only 3 blocks away from the metro station. Greatly recommend it ,

6/10 Okay

Jennifer, SLC

Liked: Cleanliness

Fine

Only there one night. Very small room.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Decent price, bad service.

The hotel's service is not good. One day they failed to give us new towels and we had to use the old ones. We were also supposed to get a two-bed and instead we got a 1 queen bed and they promised to fix it and they never did. One day there was not any hot water. It's a decent hotel considering the price, can't ask for much.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Very central location

Location great, very central. Front desk staff helpful. Two details we didn't like were that the elevator to ground is only in parkade, from street entrance we had to take our bags up one flight of stairs and take a different lift to the room. Also, front desk is not 24 hours, family not able to reach us in our room after desk closed as there is no one to answer desk phone to transfer call to room. Room was comfortable.

2/10 Terrible

Vilson

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Claire, Salem NH

Liked: Cleanliness

Good place for the (reduced Hotels.com) price.

Location in central business district, easy to walk to many places. It's a samll apartment in a large apartment building, and front desk not very helpful, but when directed to a room toward back of building where the agent was located, they were helpful, allowed us to store luggage (and even change clothes!), were helpful with calling transportation to airport.

10/10 Excellent

Jesse, China

Liked: Staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Friendly; Cleanliness: Neat; Pool on the roof is awesome, centrally located everything is walking distance. Seems pretty safe.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tony, New Zealand - Auckland

Disliked: Cleanliness
Facilities: Modest; Value: Acceptable price; Service: Polite; Cleanliness: Lacking; Close to bakeries, shops, supermarket, cafes, mall, metro

4/10 Poor

Judith, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

would not recommend it

The real good thing about that Hotel is its location, but the rest is quite bad. It wasnt very clean and it was very dark in there because it only got 1 window, which wasnt that big.

10/10 Excellent

Alex, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, Comfortable Room

I stayed at the Augustina Suite during the third week of August with my wife. Unfortunately, there was no possibility of an early check in. This was because all of the rooms were full at the time. Once I got into the room, however, it was quite nice. The single bedroom suite is small. This isn't a bad thing, however. I quite liked it. It had a King Size bed which was awesome. Some of the stuff the room has includes: -LCD TV -Mini AC -Small fan -Mini Fridge -Radio -WiFi The bathroom was clean, stocked with towels daily. If there was 1 thing about the room that I disliked, it would be that the actual bath was sooo slippery! It has a handle inside, but even so, you'd be advised to watch your step. In conclusion, this room was great for what I needed. A place to leave my stuff, shower, and sleep comfortably at night. If you're planning on spending a lot of time inside the room, it's still nice, but it's kinda small.