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Platino Hotel & Casino

3.0 star property

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Minibar, in-room safe, blackout drapes, iron/ironing board
Interior entrance
Property grounds
Casino

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Place, Bella Terra Mall
    ‪4 min drive‬
  • Place, Catedral de Santiago
    ‪8 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Santiago de los Caballeros

Located in La Zurza within a mile (2 km) of Monument to the Heroes of the Restoration, Platino Hotel & Casino is within 2 miles (3 km) of other popular sights such as Catedral de Santiago. This 3-star hotel has 91 guestrooms and offers conveniences like free breakfast, a casino, and free in-room WiFi.

What's nearby

  • Gran Teatro Del Cibao - 12 min walk - 0.7 miles
  • Monument to the Heroes of the Restoration - 14 min walk - 0.8 miles
  • Bella Terra Mall - 4 min drive - 1.3 miles
  • Catedral de Santiago - 8 min drive - 1.4 miles
  • Hermanos Patino Bridge - 9 min drive - 1.6 miles

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Square One - ‬3 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Becerro's bar - ‬3 min drive

About this property

Platino Hotel & Casino

Guests staying at Platino Hotel & Casino enjoy access to a casino, a nightclub, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and free newspapers.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and free local calls.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
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Platino Hotel & Casino Hotel
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Are free cancellation options available at Platino Hotel & Casino?

Platino Hotel & Casino provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Platino Hotel & Casino?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on Apr 30, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Platino Hotel & Casino?

This hotel is situated in La Zurza within a short 19-minute walk of Monument to the Heroes of the Restoration and also 18 minutes on foot from Gran Teatro Del Cibao. You'll also find Bella Terra Mall and Casino Gran Almirante within a short drive.

Will I be able to park at Platino Hotel & Casino?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Platino Hotel & Casino feature a casino on the premises?

Yes, Platino Hotel & Casino has a casino and it includes 6 gaming tables and 15 slot machines.

Will I find an indoor pool at Platino Hotel & Casino?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Platino Hotel & Casino?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Are there hot tubs at Platino Hotel & Casino?

No, there isn't a spa tub at this hotel.

Does Platino Hotel & Casino have a restaurant that serves breakfast?

Yes, Platino Hotel & Casino serves free continental breakfast at BarRocko each morning.

Will Platino Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Platino Hotel & Casino.

Are there connecting rooms at Platino Hotel & Casino?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Platino Hotel & Casino?

The closest major airport to Platino Hotel & Casino is Cibao Intl. Airport (STI), which is 9.6 mi away (20 minutes by car). Another top airport is Gregorio Luperon Intl. Airport (POP), which is around 23 mi away.

Can I book a room with a balcony at Platino Hotel & Casino?

No, there aren't any guestrooms at Platino Hotel & Casino that offer a balcony.

Does Platino Hotel & Casino have a wedding venue on site?

Take advantage of the wedding venue at Platino Hotel & Casino if you plan to say "I do" during your trip.

Platino Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Stayed 1 night in Jan 2026

2/10 Terrible

Mayra Caridad, Apalachin

Stayed 2 nights in Jan 2026

10/10 Excellent

Gamalielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and also the staff are awesome!
Stayed 1 night in Jan 2026

8/10 Good

Lucy

Liked: Cleanliness
Rooms are outdated
Stayed 1 night in Jan 2026

10/10 Excellent

Gissaint

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff
Stayed 2 nights in Jan 2026

8/10 Good

Michael Myrto

Liked: Cleanliness, amenities, property conditions & facilities
Pretty good, so far!
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie D

Liked: Cleanliness
The room was clean and the customer service was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, there was great courtesy, excellent service that went above and beyond.
Stayed 1 night in Jan 2026

6/10 Okay

Gilberto, Bronx

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The breakfast very poor and wi-fi too, the parking ok and air conditioning good.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No agua al momento y desayuno como para una palomita
Stayed 1 night in Dec 2025

4/10 Poor

Laura

Traveled with partner
Liked: Cleanliness
The staff was fine, and room was ok, but to much noise at night, had a disco too close, and had some problems with water in the bathroom. I couldnt sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexis, New york

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno!!! Ubicación!!! Rico desayuno y buenas atenciones y muy limpio!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie D

Stayed 1 night in Dec 2025

10/10 Excellent

Hipolita

Stayed 1 night in Dec 2025

8/10 Good

Jordan

Stayed 1 night in Dec 2025

10/10 Excellent

VITA, ONECO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Darrell

Liked: Cleanliness, property conditions & facilities
This place was very nice. A perfect spot, but the staff is really nosey.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jocelyn

Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Jose

Stayed 1 night in Dec 2025

8/10 Good

Rolando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is included but its just basic, not great. Staff is very nice and polite
Stayed 1 night in Dec 2025

8/10 Good

Everett

Stayed 1 night in Aug 2025

10/10 Excellent

Dinorah

Stayed 1 night in Nov 2025

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