Staff was excellent. We even had a 6.9 earthquake and the staff was very reassuring to non-Californians who were not used to such earth shenanigans. Room was very nice and the bar and restaurant people were exceptional. Very nice, quiet hotel.
This is a very nice new hotel in a upscale part of Santiago - Las Condes. The staff speaks a sufficient level of English if you need that sort of thing. I was impressed with how new and clean everything was. The hotel is very modern and has nice amenities, but we found the room a little small for ...
I really enjoyed my stay at Plaza El Bosque. Fast check in and check out and courteous staff. Big room with comfortable beds and very quiet. My room overlooked Parque Araucano and I enjoyed the location with a supermarket a block away. The best was the rooftop with pool, gym and sauna. I like to ...
Staff was awwsome. Hotel design was nice but not very modern. The location was towards the edge of the city and while in a new section of town with modern Hi rise buildings, was suited more for the business traveler, rather than tourists. Providencia location of Santiago, located not to far away ...
Staff was amazing. Very friendly and helpful service. The hotel had american outlets as well so it was very convenient. Whoever designed this hotel is a genius. Beatiful design and the view from the balcony is breathtaking.
The hotel was perfect, Specially for a 1 night stay. They offer free shuttle from the Airport and then the shuttle back they charge you $5 dollars. (Honestly for the cost of the Hotel is not an expensive price, though if you are a large family is not worthy) The breakfast is served starting 4:30 ...
The hotel is a bit dated but the service and staff were very good. Originally booked at lower floor but got upgraded to 20th floor because I am IHG platinum member. Also got to have free breakfast buffet and a late check out at 6 pm which worked out great because our flight was 10 pm. Another plus ...
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Employees do not strive to meet accordingly. They are not very kind, they do not greet, they are not coordinated with each other.
Everything was perfect. The hotel exceeded my expectations.
The hotel was perfect, Specially for a 1 night stay. They offer free shuttle from the Airport and then the shuttle back they charge you $5 dollars. (Honestly for the cost of the Hotel is not an expensive price, though if you are a large family is not worthy) The breakfast is served starting 4:30 am so all early travelers will have a chance to snack on something before leaving. Oh! and there is a nice variety of options. The only two small things I have to complaint about are the following: 1- I am not sure what was going on with the heating system but it seemed like it was set for winter time because the hallways and rooms were so hot that actually it was really uncomfortable. Luckily the room had AC but it was REALLY LOUD :( 2- The description of the room was "TWIN DELUXE" but the beds were actually queen size. So they are actually double rooms and you can definitely fit 4 people in them. Besides that it was perfect!
This is a very nice new hotel in a upscale part of Santiago - Las Condes. The staff speaks a sufficient level of English if you need that sort of thing. I was impressed with how new and clean everything was. The hotel is very modern and has nice amenities, but we found the room a little small for three adults. The property is located on Avenida Presidente Kennedy which is very busy/congested and can make for some difficult traffic situations. Traffic aside, there is ample parking in the garage and its free. This is a great perk as the property is within two minutes walking distance to a very popular outdoor mall and shops (Parque Arauco). We also enjoyed the rooftop pool and gym which had some pretty amazing views. There is also a terrace on floor 7 as well as the the rooftop. Back on floor 7 there is a restaurant and bar as well as break out areas for business travelers and workstations. I believe there was also direct access to some of the shops in the neighboring Parque Arauco center.