We needed a place to crash for the night as our flight arrived after 11pm, and we were planning a day trip to Valparaiso the next day. We chose this hotel based the free shuttle. The shuttle from the airport to the hotel is with Transvip. Getting on a Transvip van was chaotic with many people also ...
This hotel is very convenient for those travelers who have lay-overs and early flights. The embarking terminals are across the street, and three levels up that can be reached via elevator. If you have a lot of luggage, you can use free push carts back and forth to the terminals. The hotel front desk ...
The apartment has the minimum of furnishings & little decoration but it has what you need and is very clean. The balcony is pleasant & the WiFi is great. The building is good & there is easy access to shopping & transport The concierge is very nice but no English The a/c is a split in the MBR ...
We stayed at this hotel twice during our visit to Chile and Argentina. On both occasions we really enjoyed the stay. The Atton is located very near the newest chopping center in Santiago, there are several top restaurants within walking distance and the staff could not be better - they took care of e very little issue that came up, and always with a smile and kind word. We'll definitely go back to this hotel on the next trip. The only downside we saw at this time is the construction going on around the hotel and a couple of floors of the hotel are being remodeled, but the work did not cause us any undue problems.
good location and cost was reasonable very friendly and helpful staff and room was more than adequate
Everything was perfect. The hotel exceeded my expectations.
In all my years of traveling, I have never met a more condescending and ignorant staff. When you met eyes with the receptionist or breakfast attendant, they would literally look the other way. It's almost like they all took a course in how NOT to please guests. Other guests complaints during my stay were also common. Internet connection dropped every 3 seconds, TV was all static, hotel carpet was stained, room decor was 1970's, never updated. Pool was tiny, of course closed for renovations. The gym? 2 stationary bikes that didn't work. The only positive was location, but dozens of better options available. Possibly my worst experience in a hotel ever, I felt uncomfortable and unwanted there. Do yourself a favor and go somewhere else..
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