Staff were friendly and helpful. I only stayed a night and didn't have any issues. The room was clean and comfortable.
The bedside light was too hard to turn off/on. Staff did it, but I couldn't do it after he left.
This place is OK but its definitely not worth the 180 we paid. As others have said the parking lot is filled with trucks and there also seems to be an active social life going on in the parking lot. Our unit was far from the parking (as possible) so quieter than last time. Still lots of noise at this place. Our room was advertised as queen but its the smallest "queen" I've ever seen. Single queen rooms do NOT have mini-fridge, coffee maker, microwave or really any conveniences. Check in requires your car license plate which I had to tell them 3 times and they still wrote it wrong. If the price were below 100 this could be an OK value.
Even though we understand the same people run/own this as the South Motel 6 it was like night and day with customer service. We arrived and were helped right away. Needed extra towels and they were spot on. No problems and super helpful.
Ceiling was leaking from AC condensation. Not a new situation as evident from the ceilings condition but was obviously ignored. Shower faucet control was not working too well.
Bed was old, horrible, saggy, back-ache inducing. Shower head is about eye level, and I'm not tall. Shower water was lukewarm and ran out quickly.
Good value for the price point. Clean room, plenty of towels and the TV worked fine.
Towels rough and not clean looking- we asked for new towels. Bedding rough, thin blankets. Staff was very nice.
It was okay Had some problems Toliet seat was broken Was boke
THE ONLY PROBLEM WAS I NEED TO CHECK IN AT 2 PM AND I WAS INFORMED THAT I COULDN'T CHECKIN UNTIL 3 PM. NOT THE MOTEL FAULT THE SMOKE ALARM WAS BEEPING THE HOTEL STAFF CHANGED MY FRIST ROOM. WAS IMPRESSED AS I WAS CHANGING ROOM THE MAINTENANCE PERSON WAS FIXING THE PROBLEM.
Lots of traffic and noisy neighbors as usual but at least it didn't last all night.
The staff there really need some training on customer service.
This is a horrible motel. Room smelt really bad when walked in. Hot water was hard to regulate in shower. The beds and pillows where very uncomfortable. A bad spirit feeling when first entered the room. My wife and I had to cast it out with love and prayers. I would not recommend this hotel to anybody. Staff was kinda rough around the edges as well.
I know Santa Rosa is in distress ... my house burned down too. When I arrived at 10:30 at night the Hotel was fully booked and they could not find my reservation... So call ahead even if Orbitz or Motel 6 confirmed your reservation.
103 degrees A/C did not work hotel did not bother to call repair man to fix it
Dirty room and woke up to bed bugs! Save yourself the trouble and don't stay here.
Located within a 5-minute walk of Empire College, Motel 6 Santa Rosa, CA - North is within a mile (2 km) of Charles M. Schulz Museum. This 119-room motel has an outdoor pool, free in-room WiFi, and free self parking.
Motel 6 Santa Rosa, CA - North's 119 air-conditioned rooms provide free local calls. TVs come with cable channels, and guests can stay connected with free WiFi.
Guests of Motel 6 Santa Rosa, CA - North enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. A stay here includes free parking. The 24-hour front desk has staff always at the ready. This motel also has laundry facilities.
Staff were friendly and helpful. I only stayed a night and didn't have any issues. The room was clean and comfortable.
The bedside light was too hard to turn off/on. Staff did it, but I couldn't do it after he left.
This place is OK but its definitely not worth the 180 we paid. As others have said the parking lot is filled with trucks and there also seems to be an active social life going on in the parking lot. Our unit was far from the parking (as possible) so quieter than last time. Still lots of noise at this place. Our room was advertised as queen but its the smallest "queen" I've ever seen. Single queen rooms do NOT have mini-fridge, coffee maker, microwave or really any conveniences. Check in requires your car license plate which I had to tell them 3 times and they still wrote it wrong. If the price were below 100 this could be an OK value.
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6
Even though we understand the same people run/own this as the South Motel 6 it was like night and day with customer service. We arrived and were helped right away. Needed extra towels and they were spot on. No problems and super helpful.
Hi Traveler, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
Ceiling was leaking from AC condensation. Not a new situation as evident from the ceilings condition but was obviously ignored. Shower faucet control was not working too well.
Hi Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor maintenance very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
Bed was old, horrible, saggy, back-ache inducing. Shower head is about eye level, and I'm not tall. Shower water was lukewarm and ran out quickly.
Dear Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6