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Recent guest reviews

Nice room and location

Property was nice. Wine tasting included one half glass of wine, and the 'smores bar' was an individual packet of graham crackers, a halloween hershey bar, and two marshmallows over a coil heater, which is hilarious considering the cost of the room. The room itself provided a champagne cork found just barely under the foot of the bed, and the fridge filled with what I can only assume were the contents left by the previous guest. You can also hear everything going on within a 300 foot radius of the room, and I'm sure other guests were privy to the amount of in-room activities I engaged in.

Very nice facilities. Staff was great, but the room it self needed more attention. Towels were stain and bathroom had stains in the walls. Shower was extremely small but unlike other hotels I been to it didn't make a mess when showering. A lot showers tend to leak and make puddles of water. Close to the shower there was seems to be an old booger stuck in the wall. So that was not pleasant to see. I found a old rice grain in the carpet, that was also not very pleasant.

This hotel is right in the downtown, making it close to all the major shopping areas. There seems to a transient issue in the area, as there was an encampment only a block away. Also, this location also charges for parking. Not just a vali, but self parking for a couple of dollars

Nothing worked everything was broken..the fridge, a/c, 4 keys, the parking exit, it goes on and on. Worst Hyatt i have ever been to

Pretty shut down due to COVID. The parking is wonky requiring a key every few feet it seems? The rooms very sparse and non descript. Not sure how this is a 4 star hotel? Perhaps it is nicer when open more but not the luxe I was expecting

Mia gave us excellent service! very nice receiving a nice glass of wine on arrival :)

$25 facilities fee tacked on unexpectedly even after paying fully on Orbitz.

The only thing I did not like was there was a dog in a room on our floor and around 11:30 or so that started barking non stop. I called down to the front desk and the handled the issue and even offered a breakfast voucher which was nice.

Very clean, nice crispy sheets, love the bar, valet very convenient

Our stay at the Hyatt Sonoma county was marginal. We overlooked the fire pit area (which is a great amenity) but it was so loud late into the night we had to close the windows to drown out the drunken chatter so we could sleep. We had our windows open because the A/C in our room didn’t work, it was 75 degrees no matter what we did. The hotel isn’t in walking distance to the town square which offers a lot of restaurant and bar options. There were a few OK unique options that we could walk to like flying goat coffee or Jackson’s but, to be frank, it didn’t seem like we were in the safest part of town. The staff was friendly and accommodating but the location and A/C issues made us never want to come back.

What's not to love? Great facility in a spectacular region. Some oof the best wine in the world and fabulous countryside combine to make this a place to visit and the Hyatt makes it perfect.

We left something behind and the staff did not steal it. Very happy for the solution. Excellent valet parking. Manager made it as it should be smooth. Coming back for sure

The bed and pillows were very comfortable. It was clean and the staff was friendly. The coffee in room was very good but the powdered creamer was bad. I did not like: parking is $10 and not enough of it. No continental breakfast. They left water in the room, which if we used it, would have cost us $4. The room was quite expensive to not include certain amenities.

Railroad Street Santa Rosa CA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Luther Burbank Home and Gardens is a short stroll from Hyatt Regency Sonoma Wine Country, and other popular attractions like Sonoma County Fairgrounds are within a couple of miles (3 km). This 4-star hotel welcomes guests with 253 rooms and conveniences like an outdoor pool, a 24-hour gym, and a spa tub.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. To-go breakfast is offered for a fee weekdays from 7:00 AM to 9:00 AM.


Rooms

Hyatt Regency Sonoma Wine Country's 253 rooms provide coffee makers, safes, and phones. 65-inch flat-screen TVs come with satellite channels and Netflix. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and bathrobes. Ironing boards are also available.


Property features

Guests staying at Hyatt Regency Sonoma Wine Country enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include a spa tub, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed, Balcony

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Patio

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Sonoma Wine Country

Everyone (24) Couples (9) Family (4)
4
Partner Couples

Nice room and location

By on Jan 9, 2022

3
Partner Couples

Property was nice. Wine tasting included one half glass of wine, and the 'smores bar' was an individual packet of graham crackers, a halloween hershey bar, and two marshmallows over a coil heater, which is hilarious considering the cost of the room. The room itself provided a champagne cork found just barely under the foot of the bed, and the fridge filled with what I can only assume were the contents left by the previous guest. You can also hear everything going on within a 300 foot radius of the room, and I'm sure other guests were privy to the amount of in-room activities I engaged in.

By on Nov 14, 2021

Review comment responded on Nov 17, 2021

Thank your for you feedback. I am sorry to hear your room was not up to the level of service we strive to provide. We definitely do not want guests finding leftover items in there room upon check-in. I will be sure to address this with the appropriate to prevent this from happening in the future.

4
Partner Couples

Very nice facilities. Staff was great, but the room it self needed more attention. Towels were stain and bathroom had stains in the walls. Shower was extremely small but unlike other hotels I been to it didn't make a mess when showering. A lot showers tend to leak and make puddles of water. Close to the shower there was seems to be an old booger stuck in the wall. So that was not pleasant to see. I found a old rice grain in the carpet, that was also not very pleasant.

By on Jul 27, 2021

1
Everyone

By on Jul 23, 2021

3
Business Business

This hotel is right in the downtown, making it close to all the major shopping areas. There seems to a transient issue in the area, as there was an encampment only a block away. Also, this location also charges for parking. Not just a vali, but self parking for a couple of dollars

By on Jun 29, 2021

2
Business Business

Nothing worked everything was broken..the fridge, a/c, 4 keys, the parking exit, it goes on and on. Worst Hyatt i have ever been to

By on May 6, 2021

4
Family Business Business

Pretty shut down due to COVID. The parking is wonky requiring a key every few feet it seems? The rooms very sparse and non descript. Not sure how this is a 4 star hotel? Perhaps it is nicer when open more but not the luxe I was expecting

By on Feb 2, 2021

Review comment responded on Feb 8, 2021

Thank you for taking the time in sharing your experience with us. It's unfortunate you were having issues with our parking gates and that the condition of our rooms did not meet your expectations. It's important to us that our guests feel relaxed and comfortable during their time with us. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward.

5
Everyone

By on Jun 30, 2020

Review comment responded on Jul 4, 2020

Thanks so much for the wonderful rating! We are pleased to know you enjoyed your visit. We hope to welcome you back soon. Stay safe!

5
Partner Couples

Mia gave us excellent service! very nice receiving a nice glass of wine on arrival :)

By , from Gold Beach on Feb 26, 2020

Review comment responded on Feb 26, 2020

I am happy to hear your stay was amazing and Mia service was over the top! Come visit soon!

5
Family

$25 facilities fee tacked on unexpectedly even after paying fully on Orbitz.

By on Feb 22, 2020

Review comment responded on Feb 27, 2020

I do apologize you were unaware of the destination fee. Front desk should've explained it at check in time. I do hope you come visit us again soon.

Hyatt Regency Sonoma Wine Country

170 Railroad Street, Santa Rosa, CA 95401
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