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The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
BBQ/picnic area
Poolside bar
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Santa Rosa Junior College
    ‪2 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Place, Redwood Empire Ice Arena
    ‪2 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Santa Rosa

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel places you within 2 miles (3 km) of Charles M. Schulz Museum and Redwood Empire Ice Arena. This 3-star hotel has 135 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Empire College - 14 min walk - 0.8 miles
  • Santa Rosa Junior College - 2 min drive - 1.4 miles
  • Charles M. Schulz Museum - 2 min drive - 1.6 miles
  • Redwood Empire Ice Arena - 2 min drive - 1.6 miles
  • Sonoma County Fairgrounds - 6 min drive - 4.2 miles

Getting around

  • Santa Rosa Station - 7 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 14 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Tipp Thai Cuisine - ‬2 min drive
  • ‪Taco Bell - ‬14 min walk

About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel features an outdoor pool, a gym, and meeting rooms. Self parking is offered for USD 5.00 per day. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa

Sandman Santa Rosa

Sandman Santa Rosa Hotel

Sandman Hotel Santa Rosa, CA - Sonoma County

Sandman Motel Santa Rosa

Sandman Hotel

Frequently asked questions

Are free cancellation options available at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel?

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel on May 31, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel?

Based on positive ratings, guests enjoy the hotel's location in Santa Rosa, which is close to Charles M. Schulz Museum, Luther Burbank Center for the Arts, and Old Courthouse Square. You'll also find Sonoma County Fairgrounds and Railroad Square Historic District within a short drive.

Will I be able to park at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel?

Yes, parking is offered for USD 5 per day. Wheelchair-accessible van parking is also available for guests.

Does The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel have a casino?

No, The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a poolside bar plus some guestrooms include a pool view and a kitchenette.

Does The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel have a restaurant that serves breakfast?

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers free full breakfasts each morning though there is no restaurant.

Will The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Does The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel?

The closest major airport to The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel is Santa Rosa, CA (STS-Sonoma County), which is 5.8 mi away (14 minutes by car).

Can I book a room with a balcony at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel?

No, there aren't any guestrooms at The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel that offer a balcony.

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1253 out of 2287 reviews
Rating 8 - Good. 574 out of 2287 reviews
Rating 6 - Okay. 236 out of 2287 reviews
Rating 4 - Poor. 111 out of 2287 reviews
Rating 2 - Terrible. 113 out of 2287 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Abram

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. This place does not look like the pictures. We checked in and immediately checked out. They still charged us a full three nights stay. And said I had to take it up with Expedia. Expedia told me to contact management since they’re the ones who charged me. When I contacted management, they said it’s not their policy to refund, or cancel within 24 hours of check-in. I told him how am I supposed to know how bad the place is 24 hours before I check in if I’ve never been there. And if your pictures represent one thing in and in real life, they’re completely different. They reluctantly agreed to reimburse me two nights out of the three. But I have yet to see any credit on my credit card. So basically they just lied to me to get me off the phone. This hotel has terrible customer service. And I would not recommend that anyone stay here.
Stayed 3 nights in Apr 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in May 2026

10/10 Excellent

Marcelle

Stayed 1 night in Mar 2026

6/10 Okay

Costas

Stayed 1 night in Apr 2026

10/10 Excellent

jeannie

Stayed 1 night in Mar 2026

10/10 Excellent

KARYN J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and surroundings. Your clubhouse needs a reconfiguration of space. Bottleneck at front door to get to the coffee station and the counter where people sit. Maybe put table service along tv wall for better flow.
Stayed 2 nights in Feb 2026

10/10 Excellent

Fidel, Stockton

Stayed 1 night in Feb 2026

10/10 Excellent

Timm, Encinitas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable. Hot tub was hot and clean. Staff friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Olvin

Stayed 1 night in Feb 2026

8/10 Good

STEVE

Traveled with family
Liked: Cleanliness, staff & service, amenities
My family enjoy the FREE breakfast, and nice pool.
Free breakfast at The Sandman
Stayed 1 night in Feb 2026

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities
The room had great amenities with the kitchenette. My only issue was toilet, it was kind of small.
Stayed 3 nights in Jan 2026

8/10 Good

Jordan

Stayed 1 night in Feb 2026

10/10 Excellent

Beatriz

Stayed 1 night in Dec 2025

10/10 Excellent

Bethany

Business traveler
Liked: Cleanliness, staff & service, amenities
Room and bathroom were a generous size, room was clean. I would for sure stay here again. Close to Sonoma airport, and centrally located downtown Santa Rosa and restaurants in Sonoma and Napa.
Stayed 4 nights in Feb 2026

8/10 Good

Stuart

Liked: Staff & service
The room was pretty clean, asked for a ground floor away from stairs and ice machines and linen closets etc and that’s exactly what I got. I have a head injury and have vertigo and a vestibular disorder so my balance is really off and since I have issues with balance and walking, it makes my hips hurt too which is why I asked for a ground floor to avoid stairs. I got a room upstairs, above an ice machine and next to a linen closet, so with that being said, I heard people walking up and down the stairs, my hips hurt from walking up and down the stairs to bring bags to and from the room, we had to walk allllll the way to the other side of the property for breakfast and back so our stay wasn’t as enjoyable as I would have hoped. I was too tired after the drive from Elk Grove to Santa Rosa for a husband and wife getaway without the kids and then to bringing all the bags and stuff to the room to go down and complain or get moved lower and have to move stuff again. It’s life I guess.
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Melissa

Stayed 4 nights in Jan 2026

10/10 Excellent

Jannie

Stayed 1 night in Jan 2026

10/10 Excellent

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
The jacuzzi and pool are open year around. Nice lounge created for breakfast and they have a bar. Also have fridge in main lobby with beer for sell. Breakfast consist of various types of eggs, potato’s and sausage as well as fruit and cereal. Room was clean. I would stay again if in the area. Only negative comment is against EXPEDIA. The website does not allow for same day reservations when using gift card as payment. I had a GLOBAL HOTEL gist card and could not use it to make same day reservation on EXPEDIA website. I called customer service for assistance and they gave me 2 different phone numbers to call for assistance. Both of the phone numbers were not working number. I ended up just paying for the room with my credit card in order to have same reservation
Stayed 1 night in Feb 2026

8/10 Good

Rhiannon

Stayed 1 night in Feb 2026

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
The room was clean staff was friendly and breakfast was great . Everything was provided in our room for showering , coffee. Beds were comfortable.
Stayed 1 night in Jan 2026

4/10 Poor

Michael

Traveled with family
Disliked: Amenities, property conditions & facilities
Very loud people partying in parking lot. Rooms were not that great either. Won’t stay there again
Stayed 1 night in Nov 2025

8/10 Good

Mario

Liked: Cleanliness, property conditions & facilities
it was pretty good. i enjoyed the stay, i will say the bed had a singular stain which was concerning but it was super small
Stayed 1 night in Jan 2026

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities
The room was perfect and I loved sitting out at the fire pit meeting new friends
Stayed 1 night in Feb 2026

8/10 Good

terry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good staff and clean room
Stayed 3 nights in Jan 2026