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The Sandman

3.0 out of 5.0

Recent guest reviews

This MOTEL not Hotel, looks good on the website and is not advertised as a “motel”. The carpets are quite stained and even sticky. For paying $145 I expected much much better than this. This is an all outside motel. Woke up to some guy screaming at himself talking about very inappropriate, disturbing things right outside our door. Won’t be back.

Ok property. Clean. Weirdly stingy with the toiletries.

Great service and location! Loved the free breakfast also.

Noise in the parking lot with rap music, cigarette butts in parking lot

Loved the boutique hotel vibes. Hotel itself is a little old but it’s been nicely redone. Pool area and pool bar was amazing, and free breakfast is always a plus. Staff was friendly and helpful. Would definitely stay here again.

Cool place, great location, nice touches in the room, fun pool event.

This is a hidden gem! We loved the pool, the dog friendly rooms and grounds. It was perfect for families and we had a wonderful stay. We will definitely be back.

The property and rooms were clean. The continental breakfast was good.

Front desk was very helpful in recommending restaurants. I also had some requests ie creamer for my room coffee and paper plates for heating my leftover dinner. Arrived very early for checking in and was given key for pool. Alll very helpful. Room was near pool which was a little loud with kids but manageable. I plan to stay here again great location.

We loved and appreciated everything. It was a a great time. Very friendly. Ppl made us feel really comfortable. Mary is amazing btw

Great property in Santa Rosa. Staff was friendly and helpful. Room was quiet, clean and comfortable.

I liked the rooms it gave me a beach feeling and I loved that

Be sure to enjoy the hot tub and pool. Nice spot, well-located for wine country touring. Santa Rosa Railroad Square is nearby, and Windsor Town Green with restaurants and tasting rooms is up Hwy 101. Healdsburg is just beyond that for gourmet food and shopping.

Conveniently located off the highway. The breakfast was not much. The poor area was very nice

Excellent staff, nice details and personality in the rooms and design.

The hotel staff was muce. The rooms were clean and the bed was comfortable. The bathroom was just a bit too small. Overall very happy. Would stay again.again

3421 Cleveland Ave Santa Rosa CA

Hotel highlights

  • Free continental breakfast
  • Free in-room WiFi
  • Free parking
  • Pool bar

Within a short walk of Empire College, The Sandman is within 2 miles (3 km) of Charles M. Schulz Museum. This 3-star hotel has 135 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 37-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a microwave.


Property features

Renovated in 2016, The Sandman features an outdoor pool, a fitness center, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Family Suite

Twin 1 | Sleeps 5

Deluxe Room, 1 King Bed (ADA Compliant with Tub)

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds (Pet Friendly)

Queen 2 | Sleeps 4

Guest reviews for The Sandman

Everyone (37) Couples (3) Family (7)
2
Families Business Business Travelers

This MOTEL not Hotel, looks good on the website and is not advertised as a “motel”. The carpets are quite stained and even sticky. For paying $145 I expected much much better than this. This is an all outside motel. Woke up to some guy screaming at himself talking about very inappropriate, disturbing things right outside our door. Won’t be back.

By on Aug 20, 2019

4
Families Families

Ok property. Clean. Weirdly stingy with the toiletries.

By on Aug 6, 2019

Review comment responded on Aug 7, 2019

Hello Jay Thank you for staying with us. I'm happy that you enjoyed your stay but am a bit confused regarding the toiletries remark. The only toiletries that we have in the room is the bar of soap for your hands, other then that we have the containers that you pump to get out the body wash, shampoo and conditioner. Was there something else you were looking for? Maybe the bar of soap was missing? If that was the case I apologize. Thank you for staying with us and I hope your next stay we are able to get that last star for a perfect stay. Best regards, Adrian Vasquez Front Office Manager

5
Partner Couples

Great service and location! Loved the free breakfast also.

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Hello Mak, Thank you for staying with us and for the great review. I'm glad you enjoyed our breakfast that we have recently upgraded. Breakfast is a tough egg for us to crack with all of our guests having such different requirements and wants. Thank you again for staying with us and we hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

3
Everyone

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Hello, Thank you for staying with us and for leaving us a rating. Please let us know if there was something we could've done better to make your stay more enjoyable. Best regards, Adrian Vasquez Front Office Manager

3
Business Business Travelers

Noise in the parking lot with rap music, cigarette butts in parking lot

By on Jul 26, 2019

Review comment responded on Jul 26, 2019

Hello, Thank you for staying with us and for the feedback. We try to keep the loud noises under control but cars driving through the parking lot are hard to control due to the fact that by the time we get notified the car is already gone or the music is off. As for the cigarette butts we have a designated smoking area and are continuously trying to get guests and visitors to follow those rules but sometimes people just choose to litter and disobey the rules. Thank you again for staying with us and for for the feedback. Best regards, Adrian Vasquez Front Office Manager

5
Families

Loved the boutique hotel vibes. Hotel itself is a little old but it’s been nicely redone. Pool area and pool bar was amazing, and free breakfast is always a plus. Staff was friendly and helpful. Would definitely stay here again.

By on Jul 24, 2019

Review comment responded on Jul 24, 2019

Hello, Thank you so much for choosing to stay with us and becoming part of the Sandman Family. Our Pool Bar and Area is a hidden gem. Thank you again for staying with us and we hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

5
Families

Cool place, great location, nice touches in the room, fun pool event.

By on Jul 18, 2019

Review comment responded on Jul 18, 2019

Hello, Thank you for staying with us and for the prefect review. I'm happy to see you that you were able to enjoy our Sandman Summer Nights Event last Friday. They are super fun and the food and drinks were amazing. Thank you again for staying with us and we look forward to your next visit. Best regards, Adrian Vasquez Front Office Manager

5
Family with small children Friends

This is a hidden gem! We loved the pool, the dog friendly rooms and grounds. It was perfect for families and we had a wonderful stay. We will definitely be back.

By on Jul 8, 2019

Review comment responded on Jul 13, 2019

Hello PM, Thank you for the great review and for choosing to stay with us. I'm so happy to see you and family enjoyed your stay so much. Welcome to the Sandman Family!!! Best regards, Adrian Vasquez Front Office Manager

4
Families

The property and rooms were clean. The continental breakfast was good.

By on Jun 24, 2019

Review comment responded on Jun 29, 2019

Hello, Thank you for staying and for the positive review. We look forward to your next visit. Best regards, Adrian Vasquez Front Office Manager

4
Everyone

Front desk was very helpful in recommending restaurants. I also had some requests ie creamer for my room coffee and paper plates for heating my leftover dinner. Arrived very early for checking in and was given key for pool. Alll very helpful. Room was near pool which was a little loud with kids but manageable. I plan to stay here again great location.

By on Jun 5, 2019

Review comment responded on Jun 5, 2019

Hello, Thank you for staying with us and for the great feedback. It's great to see you enjoyed your stay and our staff was able to help with your requests. Thank you again for staying with us and we hope to see you back again. Best regards, Adrian Vasquez Front Office Manager

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.