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Recent guest reviews

Easy to find and convenient to services. Very clean.

Comfy beds— Shower leaked out under sliding door room 224

The door to my room was propped open when I first got to it. I checked the entire room to make sure no one was hiding, as there were shoe prints in the bathroom that obviously weren’t mine. I was traveling alone so this was unsettling and I didn’t sleep well all night due to being anxious someone was going to show up.

Very clean and friendly. No grass for dogs to walk on.

The fruit flavored water and cookies were a treat after a long day driving. We've stayed at this hotel on several occasions and the staff are always very friendly and helpful. The facilities are always very clean and comfortable. Will stay here again and recommend to others traveling this way.

Property under renovation. Hallways dark and musty. Room is fine, clean, but could use a refresh

Really nice folks. They are remodeling, but we didn’t hear any noise from it. Room was clean and comfortable.

Good for an overnight stay during a car trip. However, breakfast was bad

It was a nice place to stop in route to Arizona. The room was comfortable and so was the bed. The hotel is close to several restaurants and convenient to I-40.

We had a very nice experience at this establishment. Everything was very clean, staff were friendly and there were even cookies and lemon water for us at check in. :)

It was very comfortable and modern. The breakfast options even included some "local flavor." And it was peaceful there despite being so close to a major interstate highway. I would definitely recommend it to someone traveling through New Mexico.

Nice hotel and staff. I had a bad TV in first room, but they moved me to another, no problem. Clean and nice, decent breakfast, scrambled eggs, sausage, etc

Room was clean and the bed was very comfortable. First time staying there and was pleasantly surprised.

Not enough light over lavatory/dressing area. Otherwise, clean and nice room.

Good hotel. Would stay again. Could use a better breakfast variety.

Going to find out what kind of mattress thy have and try to buy one. Awesome !!

- very tired - musty smell - poor quality for the breakfast

The hotel was nice and easy to find. It was an excellent place to stay on my way to visit family. Close to food and nice and clean.

A bit dated, but couldn't be cleaner, easier to get to, excellent indoor pool--breakfast too! I had a group of 6 ladies and used 2 rooms. Just couldn't be better. They also recommended a great place for dinner. We will stay here next year too!

Met and exceeded my clean and safe creature comfort standards.

Historic Route 66 Santa Rosa NM

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn City of Natural Lakes places you next to Route 66 Auto Museum and within a 5-minute drive of St. Rose of Lima Catholic Church. This 74-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:00 AM.


Rooms

All of Comfort Inn City of Natural Lakes's 74 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and safes are also standard. Limited housekeeping is available.


Property features

At Comfort Inn City of Natural Lakes, guests have access to an indoor pool, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, laundry facilities, and a vending machine.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn City of Natural Lakes

Everyone (10) Couples (5) Business (1) Family (4) Other (4) Friends (1)
5
Partner Couples

Easy to find and convenient to services. Very clean.

By , from Easthampton on Jun 22, 2020

Review comment responded on Jun 22, 2020

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4
Partner Couples Family

Comfy beds— Shower leaked out under sliding door room 224

By on Mar 17, 2020

Review comment responded on Mar 17, 2020

We appreciate that you've taken the time to share with us regarding our shower and comments about our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

2
Everyone

The door to my room was propped open when I first got to it. I checked the entire room to make sure no one was hiding, as there were shoe prints in the bathroom that obviously weren’t mine. I was traveling alone so this was unsettling and I didn’t sleep well all night due to being anxious someone was going to show up.

By on Feb 8, 2020

Review comment responded on Feb 9, 2020

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We are disappointed to hear that you felt unsafe during your stay with us. We hope that we had the chance to relocate for you to have a more comfortable stay. I am sorry that the circumstances prevented you from asking for another room or letting us know that you were not happy with your accomodations as we certainly would do everything possible to correct the matter. Please accept our sincerest apologies. Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of a five star experience.

4
Family

Very clean and friendly. No grass for dogs to walk on.

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

We appreciate the comments, especially with regards to your opinion of our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4
Family

The fruit flavored water and cookies were a treat after a long day driving. We've stayed at this hotel on several occasions and the staff are always very friendly and helpful. The facilities are always very clean and comfortable. Will stay here again and recommend to others traveling this way.

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. We hope you will return so that we can provide you an even superior experience.

3
Business Business

Property under renovation. Hallways dark and musty. Room is fine, clean, but could use a refresh

By on Mar 30, 2019

Review comment responded on Mar 31, 2019

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

4
Partner Couples

Really nice folks. They are remodeling, but we didn’t hear any noise from it. Room was clean and comfortable.

By on Mar 27, 2019

Review comment responded on Mar 27, 2019

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room and remodeling. Please do consider us again on your next visit to the area.

4
Everyone

Good for an overnight stay during a car trip. However, breakfast was bad

By on May 19, 2018

Review comment responded on May 20, 2018

Thank you for your review and comments regarding our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

4

santa rosa stopover

Everyone

It was a nice place to stop in route to Arizona. The room was comfortable and so was the bed. The hotel is close to several restaurants and convenient to I-40.

By on Mar 23, 2018

Review comment responded on Mar 25, 2018

We are so sorry to learn that you weren't thoroughly impressed with us during your most recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

4

very clean, comfortable and convenient to i-40

Everyone

We had a very nice experience at this establishment. Everything was very clean, staff were friendly and there were even cookies and lemon water for us at check in. :)

By , from Texas on Mar 20, 2018

Review comment responded on Mar 21, 2018

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff. We hope to see you again to provide you with an exceptional level of service and hospitality.

Comfort Inn City of Natural Lakes

2524 Historic Route 66, Santa Rosa, NM 88435
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