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Hotel Los Cristales

2.5 star property

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Photo gallery for Hotel Los Cristales

A hotel room with two beds, each with a teal bedspread and pillows, and a wooden headboard.
A reception area with a reception desk, a black sofa, and a blue chair.
A hotel with a ground floor restaurant and a second-floor seating area.
A living room with a white sofa, a glass coffee table, a patterned rug, and a framed abstract painting on the wall.
A spacious indoor dining area with multiple tables and chairs, large windows, and a view of the outdoor patio area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
1120 Cra. 14, Santa Rosa de Cabal, Risaralda, 661020
  • Place, Las Araucarias Park
    ‪2 min walk‬
  • Place, Machete Park
    ‪3 min walk‬
  • Place, Plaza de Mercado los Fundadores
    ‪5 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a painting of a coastal scene, and a view of a bathroom.

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two single beds, each with a teal bedspread and pillow, a black headboard, and a small bedside table. There is a framed picture on the wall above the beds.

Standard Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, each with teal bedding and white pillows, a large mirror, a painting on the wall, and a small table with a phone and flowers.

Standard Triple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Family Room

A hotel room with two beds, a TV, a mirror, and a shelf with towels.

Standard Family Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a desk, and a nightstand.

Superior Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Room

A hotel room with two beds, a desk, and a chair.

Superior Family Room

  • 269 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Suite

A neatly made bed with white and mustard-colored bedding, two rolled towels, and a desk with a chair and lamp.

Junior Suite

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santa Rosa de Cabal

Hotel Los Cristales places you 6.1 mi (9.7 km) from Santa Rosa de Cabal Hot Springs. This 27-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Las Araucarias Park - 2 min walk - 0.1 miles
  • Church of Our Lady of Victories - 2 min walk - 0.1 miles
  • Machete Park - 3 min walk - 0.2 miles
  • Plaza de Mercado los Fundadores - 5 min walk - 0.3 miles
  • Santa Rosa de Cabal Hot Springs - 28 min drive - 7.9 miles

Getting around

  • Pereira (PEI-Matecaña Intl.) - 47 min drive

Restaurants

  • ‪Portal de los Chorizos - ‬3 min walk
  • ‪Sr. Cock - ‬3 min walk
  • ‪La Chambrana - ‬2 min walk
  • ‪Don Pascual - ‬4 min walk
  • ‪Carnes y vinos - ‬2 min walk

About this property

Hotel Los Cristales

Hotel Los Cristales features free WiFi in public areas, coffee in a common area, and a meeting room. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a free grocery shopping service, laundry facilities, and a convenience store.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer jetted tubs, rainfall showers and free toiletries. Phones and wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.

Property is also known as

Hotel Los Cristales Santa Rosa de Cabal
Los Cristales Santa Rosa de Cabal
Hotel Hotel Los Cristales Santa Rosa de Cabal
Santa Rosa de Cabal Hotel Los Cristales Hotel
Hotel Hotel Los Cristales
Los Cristales
Los Cristales Santa Rosa Cabal
Hotel Los Cristales Hotel
Hotel Los Cristales Santa Rosa de Cabal
Hotel Los Cristales Hotel Santa Rosa de Cabal

Frequently asked questions

Are free cancellation options available at Hotel Los Cristales?

Hotel Los Cristales provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Los Cristales?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Cristales on Jul 1, 2026 start from $44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Los Cristales?

This hotel is located in Santa Rosa de Cabal, just steps from Las Araucarias Park and Machete Park, and within a short walk of Plaza de Mercado los Fundadores. You'll also find Termales - Balneario Santa Rosa de Cabal and Santa Rosa de Cabal Hot Springs nearby.

Is there parking available at Hotel Los Cristales?

Yes, self parking is offered for free at the hotel.

Does Hotel Los Cristales have a casino at the property?

No, Hotel Los Cristales doesn't have a casino.

Will I find an indoor pool at Hotel Los Cristales?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Los Cristales?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a private hot tub.

Does Hotel Los Cristales have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Hotel Los Cristales feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Cristales serves free breakfast (local cuisine) from its restaurant.

Will Hotel Los Cristales allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Los Cristales.

Does Hotel Los Cristales have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Los Cristales?

The closest major airport to Hotel Los Cristales is Pereira (PEI-Matecaña Intl.), which is 11.9 mi away (47 minutes by car). Another top airport is Manizales (MZL-La Nubia), which is located 28.5 mi away (96-minute drive).

Are there rooms with balconies at Hotel Los Cristales?

No, there aren't any guestrooms with balconies at Hotel Los Cristales.

Does Hotel Los Cristales offer wedding services?

Take advantage of the wedding venue at Hotel Los Cristales if you plan to say "I do" during your trip.

Hotel Los Cristales Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 59 reviews
Rating 8 - Good. 18 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 6 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel. Very friendly staff. Great location and value.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms but beds a little hard, place has a severe minimalist modern vibe. But onsite parking, which is a big plus
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
The assigned room was spotles, supr clean, a nice king bed, and, very quiet.
Stayed 1 night in May 2023
Verified

8/10 Good

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Super cool and very nice
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Arnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it
Stayed 1 night in Dec 2022
Verified

4/10 Poor

Martha

Disliked: Staff & service, amenities, property conditions & facilities
People were very rude and overcharged for the room.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024
Verified

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.
Verified

4/10 Poor

Michael

Disliked: Staff & service, amenities, property conditions & facilities
There were no drinking glasses no mini fridge. The free breakfast was bad at best. It was not what was advertised
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy bueno y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. Gracias a todo el equipo .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del hotel fue impecable, todo siempre muy ordenado y cuidado. La atención del personal fue extraordinaria, siempre amables y dispuestos a ayudar. El servicio en general fue excelente y superó nuestras expectativas. El desayuno estuvo muy buen y delicioso. Además, la ubicación es perfecta, muy conveniente para desplazarse y disfrutar de la zona. El señor jorge de la recepción muy amable y los señores del parqueadero y quienes nos ayudaron con el equipaje, siempre muy dispuestos . Muchas gracias al hotel los cristales .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luz Stephania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, atencion, comodidad
Stayed 1 night in Dec 2025
Verified

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

Buena atencion por parte del personal, todo muy atentos olvidaron las toallas pero se soluciono de inmediato, buen desayuno y se descansa comodamente.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Elí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Feb 2025
Verified

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico en el pueblo , limpio y personal muy agradable y atento.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial sitio

el clima es bueno. los termales de san vicentente son unicos un paraiso natural, la comida tradicional es de lo mejor
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Zoraida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima

La atención del personal es horrible con el turista, son antipáticos, los baños son regulares y huelen a cañería.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

andrea

Las instalaciones del hotel estan acordes a su precio; el servicio en recepción y garaje fue excelente...el restaurante regular- malo en el tema de desayuno, tanto servicio como producto no cumple las expectativas q se piensa. Es de resaltar la actitud con la q se intenta brindar un buen servicio; espero mejoren las pequeñas fallas y sigan saliendo adelante....
Stayed 1 night in Jan 2024
Verified

6/10 Okay

martha

Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HE PASADO MIS MEJORES DIAS EN ESTE HOTEL,EXCELENTE SERVICIO Y PERSONAL COMO VALENTINA,LUISA,EL GERENTE NESTOR,DON ADALBERTO Y EL RESTO DEL PERSONAL IMPRESIONANTE Y LLAMATIVO
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve alojado con mi familia en el hotel durante el fin de semana del 5, 6 y 7 de agosto. La atencion, la comida y las instalaciones del hotel nos gustaron mucho, adicional a que es a una cuadra del parque donde hay almacenes y restaurantes.
Stayed 2 nights in Aug 2023

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