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Recent guest reviews

There was no carpet. That's good. The non smoking room smelled like cigarette smoke. The floor was dirty. We did get another room that had am odor, but not cigarette smoke. Pool was closed. No breakfast.

Nothing

The worst hotel we have stayed in 2 years. No hairdryer in the entire hotel. Hard and old mattress. No morning coffee or any breakfast No water In the pool And floors were dirty I. The room. Run down hotel

Nice helpful staff, but the smell of cigarettes even in the non smoking was unpleasant

Fine for the price

To many drugs and alcohol laying around the parking lot. Older men hitting on my 14 and 12 year daughter's

Very dirty. Tons of homeless and druggy looking people staying at hotel. Felt completely unsafe. One night there was a guy walking around with his gun showing. The trash dumpster clearly had not been dumped in weeks! It was overflowing with trash falling out. It was located at the front of the hotel too. I will NOT stay here again! Staff did not clean my room.either

The room was not fancy, but it was clean and comfortable. Room was recently painted with new flooring. Comfortable bed, nice layout.

No AC heater is stuck open, a bunch of random people walking the premises makes you feel not safe rooms are super humid.

Pros-It was decent for the price we paid. Clean and the staff was nice and the location is convenient. Cons- the beds were cheaper mattresses and not comfortable, and there were no blow dryers available, so take your own.

I booked online and got the confirmation. But when I went to hotel with my family to check-in after a tired day, I was simply told no room available. When I asked why the reservation was confirmed when there is no room available, there was no answer. I had spend one more hour on phone with Orbitz, who could provide and help except offering refund (who cares about refund when you need a room to crash after tiring day in a city far from your place). Then I had to search myself, found a room one hour away and go there. It ruined my plans not only for that but for next day also.

Good location. Nothing more to add. .not much yo ssy.

I arrived to the hotel my reseevations were cancelled and given my rooms to somoeone else. When talking to the staff member about what can they do,the staff member had 2 rooms available that werent working properly and wanted me to pay a full price when i asked that i was in tihjt buget from comig from a long trip.

The bed was nice and perfect. The room was recently painted, and restored. No bugs. Quiet.

Very helpful especially when been a long day and long drive the staff took care of me when needed eventhough frustration on specific things came up they still help me out and also was there for me when needed help.

Got a non-smoking room that wreaked of smoke and there was no hot water throughout the motel. We tried two rooms, and they both wreaked of smoke and no hot water.

It’s in a good area. Lots of parking space. Quiet. Room looks clean.

Cerillos Road Santa Fe NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Business center
  • Laundry facilities

Located in Southside, GreenTree Inn Santa Fe is within a mile (2 km) of sights such as Theaterwork Studio and Meow Wolf. This 118-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include free local calls, desks, and free toiletries. Housekeeping is available on request.


Property features

Guests of GreenTree Inn Santa Fe enjoy free WiFi in public areas, a business center, and laundry facilities. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free motel also has a vending machine.

Room options

Standard Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Deluxe Room, 1 Double Bed, Accessible, Refrigerator & Microwave

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Accessible

1 Double Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for GreenTree Inn Santa Fe

Everyone (26) Couples (4) Family (12)
4
Everyone

By on Sep 3, 2022

2
Family

There was no carpet. That's good. The non smoking room smelled like cigarette smoke. The floor was dirty. We did get another room that had am odor, but not cigarette smoke. Pool was closed. No breakfast.

By on Jun 28, 2022

Review comment responded on Jul 7, 2022

Dear Jennifer, Thank you for your feedback. We appreciate your business and its unfortunate we couldn't reach your expectations we are currently under new management and hoping you can come back to have and enjoyed a better stay at our hotel.

1
Family Business Business

Nothing

By on Jan 3, 2022

1
Family

The worst hotel we have stayed in 2 years. No hairdryer in the entire hotel. Hard and old mattress. No morning coffee or any breakfast No water In the pool And floors were dirty I. The room. Run down hotel

By on Oct 10, 2021

Review comment responded on Oct 18, 2021

Hello Orbitz, I apologize for your recent stay. We do not offer any blow dryers , fridge or micro at this time unless specified for a deluxe room which has all amenities. The pool has no water due to being outside and were now in our fall/winter weather. The hotel is undergoing many renovations and upgrades in the coming months. Our goal is to improve the stay for any future stays you might have with us. If I can do anything for you please contact me at Cborrego@dhmhotels.com

4
Everyone

By on Aug 5, 2021

3
Partner Couples

Nice helpful staff, but the smell of cigarettes even in the non smoking was unpleasant

By on Jul 22, 2021

4
Friends

Fine for the price

By on May 6, 2021

2
Family with small children

To many drugs and alcohol laying around the parking lot. Older men hitting on my 14 and 12 year daughter's

By , from Chicago on Sep 26, 2020

Review comment responded on Oct 7, 2020

Dear Coo - Thank you for your feedback. Unfortunately Santa Fe has a homeless problem and our hotel along with many other sometimes has issues. We do have a new security camera system in place, a fence and our front desk staff is on hand 24 hours a day to help with all issues. We have a policy that only hotel guests can be on property - no visitors. As we do when these issues arise, we got those folks off the grounds immediately. Again, I am sorry that you experienced that issue and I hope your next stay will be more enjoyable..

1
Friends

Very dirty. Tons of homeless and druggy looking people staying at hotel. Felt completely unsafe. One night there was a guy walking around with his gun showing. The trash dumpster clearly had not been dumped in weeks! It was overflowing with trash falling out. It was located at the front of the hotel too. I will NOT stay here again! Staff did not clean my room.either

By on Jul 4, 2020

4
Everyone

The room was not fancy, but it was clean and comfortable. Room was recently painted with new flooring. Comfortable bed, nice layout.

By on Dec 2, 2019

Review comment responded on Dec 4, 2019

Good Morning, Thank you for your review. We hope to see you again soon. And glad to know you enjoyed your stay at Green Tree Inn. Sincerely, Carlos Perez Operations Manager Green Tree Inn Santa Fe, NM, 87507

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