Suite
from $98
Surf City Inn and Suites
2.0 out of 5.0
2.2
out of 5
Average Guest Review
See all 14 reviews
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Recent guest reviews
Hotel has what you need, no frills. Staff was excellent, very friendly, addressed problems immediately.
Room is gross and smells. On top of that the guy working in the front is rude. Do not stay here. We were overpriced for such a nasty room. The only plus about this place is the pool and spa.
Update upgrade remodel paint fix repair toilet seat was gnarley floors buckling dirty filthy rotten stank dank
The hotel needs cosmetic work, but the room was clean and the staff was friendly. Close to the beach and well priced. Perfect for a family on a budget.
The room was dirty, everything was falling apart. No heat or ac. Paper thin walls. We got there a few minutes before check in and had to wait in our car even though our room was "ready". I would never stay here again.
Good size room , clean , close to the beach.free conti breakfast
Our car got broken into. Hotel is trashy. Lights outside are like flood lights at night, They need to put curtains in the rooms. Our view out the back window was of the dump next door. aka crack house. Staff was friendly but that's about it. Do yourself a favor and just don't stay here. Seriously. It was gross.
The hotel could be a gem with a few more upgrades. But in its current state- if you are just looking for a place to dump your stuff, shower and sleep-it does the job.
Staff was rude from the time I checked in. There response was terrible to needs I had. Was made to wait 15 minutes while they were with there personal needs( on site family). The grounds out side the room were littered, dirty, construction debrie in plain site, old matters and furniture in plain site, garbage cans inverse flowing. When I ask to extend my stay they were rude told me to chech out and recheck in. Oh yes at a higher rate than the Internet price.
Our family drove up and I love the color I only had a problem with the remodeling but every hotel that has it done means good right,so we really liked the room stay it was really spacious and I'm happy because it was little more pricey ,my younger kids were here before and really liked the hotel room this time and of course the pool was great we all jumped in ...
I paid about $136 for a one night stay with an additional $100. Not worth it!! I had to park a block away because of their lack of free parking.
It was better for us to stay away from this location for safety reasons.
Absolutely disgusting!!! It looks as if they are remodeling, but they should be completely closed until they are able to remodel all. I cannot say one positive thing abou this motel. The whole room was terrible. Not a whole lot you can do after you book through this website and pay, then you get there and they are gross. Very disappointing. The price that I paid was about 40.00 per night more than the motels website.
I've never done a survey or left comments before on a Hotel/Motel room. But, I couldn't not post on this. The motel was the most disgusting place I have ever stayed. The staff was rude. Check in time was supposed to be 3 pm. I got there at about 3:05, and they said the rooms were not ready, to give them about 10 minutes. 35 minutes later, they were finished cleaning them. There was no air conditioner, so the rooms smelt like old stale cigarettes, mildew and whatever other funky smell that you could think of. The rooms were so run down, holes in the floor, ceiling peeling, bathtub leaked onto the floor, and was clogged, so you were standing in funky water as you showered. Shower curtain had stains all over it. No, washcloths. I am not a negative nelly, but I can't think of one positive thing about this motel. Beware of this place.
Hotel highlights
- Walking distance to Santa Cruz Beach Boardwalk and Main Beach
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
Surf City Inn and Suites places you within a 15-minute stroll of popular sights such as Santa Cruz Beach Boardwalk and Main Beach. This 66-room motel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Santa Cruz, it's also close to University of California Santa Cruz and Santa Cruz Surfing Museum.
Dining
Free continental breakfast is served each morning from 6 AM to 9 AM.
Rooms
All 66 air-conditioned rooms feature free local calls and desks. Guests can expect to find free WiFi and TVs with cable channels. Free toiletries are also standard. Limited housekeeping is available.
Property features
Surf City Inn and Suites offers an indoor pool, a spa tub, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a business center, a garden, and a picnic area.
Guest reviews for Surf City Inn and Suites
Everyone
Hotel has what you need, no frills. Staff was excellent, very friendly, addressed problems immediately.
do not stay here folks!
Everyone
Room is gross and smells. On top of that the guy working in the front is rude. Do not stay here. We were overpriced for such a nasty room. The only plus about this place is the pool and spa.
Everyone
Update upgrade remodel paint fix repair toilet seat was gnarley floors buckling dirty filthy rotten stank dank
Everyone
The hotel needs cosmetic work, but the room was clean and the staff was friendly. Close to the beach and well priced. Perfect for a family on a budget.
stay away
Everyone
The room was dirty, everything was falling apart. No heat or ac. Paper thin walls. We got there a few minutes before check in and had to wait in our car even though our room was "ready". I would never stay here again.
Everyone
Good size room , clean , close to the beach.free conti breakfast
ghetto hotel with trashy people galore
Everyone
Our car got broken into. Hotel is trashy. Lights outside are like flood lights at night, They need to put curtains in the rooms. Our view out the back window was of the dump next door. aka crack house. Staff was friendly but that's about it. Do yourself a favor and just don't stay here. Seriously. It was gross.
awesome location
Everyone
The hotel could be a gem with a few more upgrades. But in its current state- if you are just looking for a place to dump your stuff, shower and sleep-it does the job.
it was one of the worst places i have ever stayed
Everyone
Staff was rude from the time I checked in. There response was terrible to needs I had. Was made to wait 15 minutes while they were with there personal needs( on site family). The grounds out side the room were littered, dirty, construction debrie in plain site, old matters and furniture in plain site, garbage cans inverse flowing. When I ask to extend my stay they were rude told me to chech out and recheck in. Oh yes at a higher rate than the Internet price.
close stay to the beach
Everyone
Our family drove up and I love the color I only had a problem with the remodeling but every hotel that has it done means good right,so we really liked the room stay it was really spacious and I'm happy because it was little more pricey ,my younger kids were here before and really liked the hotel room this time and of course the pool was great we all jumped in ...
