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Royal Lodge Hotel

4.5 star property

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Photo gallery for Royal Lodge Hotel

Front of property - evening/night
Courtyard
Outdoor pool
Free daily full breakfast
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida San Martin 200, Equipetrol Norte, Santa Cruz, 1309
  • Place, Ventura Mall
    ‪3 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪5 min drive‬
  • Place, Santa Cruz Zoo
    ‪7 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Single Room

Luxury Single Room | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Luxury Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Luxury Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive Suite

  • 344 sq ft
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Royal Suite

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Royal Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santa Cruz

Within a short walk of Ventura Mall, Royal Lodge Hotel is within a mile (2 km) of Santa Cruz Zoo. This 52-room, 4.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Ventura Mall - 3 min walk - 0.2 miles
  • Patio Design LifeStyle Center - 5 min drive - 1.3 miles
  • Centro Cultural Oriental - 5 min drive - 1.6 miles
  • Santa Cruz Zoo - 7 min drive - 2.0 miles
  • Plaza 24 de Septiembre - 15 min drive - 3.0 miles

Getting around

  • Santa Cruz de la Sierra Station - 19 min drive
  • Santa Cruz (SRZ-El Trompillo) - 17 min drive

Restaurants

  • ‪Noa Plant Shop - ‬5 min walk
  • ‪Caudilla - ‬5 min walk
  • ‪Tinto - ‬2 min walk
  • ‪Mangarosa - ‬1 min walk
  • ‪Serafina - ‬1 min walk

About this property

Royal Lodge Hotel

Guests of Royal Lodge Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 15 per person one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include meeting rooms, a business center, and a computer station.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Windsor

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 15 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Royal Lodge Hotel Santa Cruz de la Sierra
Royal Santa Cruz de la Sierra
Royal Lodge Hotel Santa Cruz
Royal Santa Cruz
Royal Lodge Hotel Hotel
Royal Lodge Hotel Santa Cruz
Royal Lodge Hotel Hotel Santa Cruz

Frequently asked questions

What can I see within easy reach of Royal Lodge Hotel?

This hotel is located in Santa Cruz, a short 6-minute walk from Ventura Mall and also 20 minutes on foot from Santa Cruz Zoo. You'll also find Arenal Park and Ethno-folkloric Museum within a short drive.

Is parking available on site at Royal Lodge Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Royal Lodge Hotel?

Spa services at the hotel include massages.

Does Royal Lodge Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and massages at this hotel.

Does Royal Lodge Hotel have a casino?

No, Royal Lodge Hotel doesn't have a casino.

Is there an indoor pool at Royal Lodge Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Royal Lodge Hotel?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and a minibar as well as an outdoor pool.

Are there hot tubs at Royal Lodge Hotel?

No, there isn't a spa tub at this hotel.

Does Royal Lodge Hotel have a restaurant with a breakfast menu?

Yes, Royal Lodge Hotel serves free full breakfasts at Windsor each morning.

Does Royal Lodge Hotel allow pets to stay free of charge?

No, pets aren't allowed at Royal Lodge Hotel.

Are there connecting rooms at Royal Lodge Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Royal Lodge Hotel?

The closest major airport to Royal Lodge Hotel is Santa Cruz (SRZ-El Trompillo), which is 4.6 mi away (17 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 10.1 mi away (26-minute drive).

Are there rooms with balconies that I can book at Royal Lodge Hotel?

No, there aren't any guestrooms at Royal Lodge Hotel that offer a balcony.

Royal Lodge Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 4 out of 29 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cerrado, ya no deberia dejar reservar, se nota q tiene tiempo fuera de servicio.
Stayed 5 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
そもそも営業してませんでした、、、入り口にホームレスの方が寝ており、全館、階段でさえ電気が付いてませんでした。
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

MARINA

Disliked: Staff & service

Me cobraron un día adicional. No lo recomiendo

Hicimos el contacto con Hoteles.com por tres días. En el momento de la recepción y unas horas antes de retirarnos también se confirmó que la estadía sería por tres, sin embargo cuando nos retirarnos un empleado llamado Mauricio de forma prepotente y malcriada nos indicó que deberíamos pagar por 4 dias, caso contrario, NO podíamos retirarnos del Hotel. Por la premura del vuelo para el regreso accedí ante este abuso. Por esta razón no recomiendo este Hotel.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal y la ubicación del establecimiento.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y ubicación
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Situado en una zona confortable y segura. Zona moderna y al lado de un gran centro comercial. Lejos de la zona centro. El baño no era de la altura de lo que venden. El desayuno bien pero mejorable
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Disappointing stay

I was really looking forward to a bit of luxury after travelling for 6 weeks. Unfortunately I was greeted with judgment for having a backpack and then found that the facilities in my room were shocking. There wasn't even any hot water.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Muy buen hotel y buena zona
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMODO Y ACOGEDOR

HABITACIONES COMODAS Y LIMPIAS BUENA TV ATENCION MUY AGRADABLE DE TODO EL PERSONAL
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTILO EUROPEO MUY AGRADABLE

Volvi despues de un año y el servicios se mantiene intacto los baños renovados buen tv y exlente atencion del personal GRACIAS
Stayed 1 night in May 2018
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort
Lugar tranquilo y muy bien ubicado, personal muy atento y dispuesto a colaborar. Para mejorar solo necesita un poco de cuidado y mantenimiento en el edificio
Stayed 1 night in May 2018
Verified

6/10 Okay

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

air conditioner

in some rooms.air conditioner is out of service
Stayed 5 nights in Jan 2018
Verified

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, room comfort

Buena alternativa para no gastar mucho en alojamie

relacion calidad-precio buena..., hotel antiguo con carencias normales a su antiguedad, pero comodo, ordenado y servicio aceptable. podrán mejorar un poco el desayuno.., esta bien, pero le fata algo de variedad. pero insisto relacion calidad-precio esta bien
Stayed 1 night in Dec 2017
Verified

8/10 Good

cassie

Liked: Property conditions & facilities, room comfort

hotel ok, mas precisa de melhorias

Funcionarios atenciosos. Porem precisa caprichar mais na limpeza.
Stayed 1 night in May 2017
Verified

4/10 Poor

jorge

Liked: Cleanliness
Disliked: Staff & service, room comfort
me tuve que cambiar de habitacion. en ese movimiento me desaparecio el cargador de telefono cuyo valor es de cien dolares, mas la incomodidad. Desayuno bastante mediocre
Stayed 6 nights in Jun 2017
Verified

4/10 Poor

Cinthia Ada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel antiguo no muy limpio

Una abeja dentro del baño cuando ingrese, un mosquito muerto en la jabonera, hotel antiguo se oian ruidos extraños, no hay botones, no hay nada de cortesia en la bienvenida, no hacen la limpieza como debe ser, el personal no es muy servicial
Verified

6/10 Okay

Arturo

Disliked: Cleanliness
Ubicación
Verified

4/10 Poor

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Su infraestructura es antigua, wifi lento, tv cable malo, tv pequeña, la verdad no fue lo que esperaba, el desayuno muy pobre.
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities

Deficiente en mantencion y servicio

Deficiente hotel. El aire acondicionado botaba mucha agua todo el dia y noche, mojando alfombras y debiendo usar toallas para evitar problemas. Al regresar a la habitacion un dia, la puerta de la habitación estaba abierta y sin chapa, y no hubo explicación hasta exigirla. Otro dia el hotel dispuso un "taxi que trabajaba con ellos" y en el viaje la policía lo detuvo y se llevo al chofer detenido por ser un taxi ilegal y circular con patente cubierta.
Verified

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel limpio y bien ubicado

Estuvo bien. Al inicio casi no hacen valer mi reservación vía Hoteles.com así que recomiendo reservar pero también llamar al hotel para cerciorar. Lo bueno es que hicieron valer mi reserva y me dieron una habitación incluso más grande y cómoda.
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing. The rooms were old and not well equipped.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

hotel con un lindo personal de servicio y amable.

El lugar de ubicacion del hotel, hace que puedas muy bien interactuar con otros escenarios turisticos y de servicios con mayor facilidad y seguridad, porque para el tiempo que uno esta hospedado, esta muy bien y satisfactoio y por eso lo repetira en otra oportunidad.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Verified

8/10 Good

Alan

Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018