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Quality Inn Santa Cruz Downtown Area

2.5 star property

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Photo gallery for Quality Inn Santa Cruz Downtown Area

Room, 1 King Bed, Accessible, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
Free daily continental breakfast
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

View in a map
1101 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪10 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(22 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed, Nonsmoking

Desk, blackout drapes, soundproofing, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for 2 Double Beds, Nonsmoking, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

2 Double Beds, Nonsmoking, Accessible

  • Sleeps 4

View all photos for 1 King Bed, Suite, Nonsmoking

Desk, blackout drapes, soundproofing, iron/ironing board

1 King Bed, Suite, Nonsmoking

  • Sleeps 3

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

7.8 out of 10
Good
(18 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Westside Santa Cruz
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,222 reviews
$188 nightly
The price is $215
Jun 18 - Jun 19
Total with taxes and fees
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

About the neighborhood

Santa Cruz

Located in Westside Santa Cruz within 2 miles (3 km) of Santa Cruz Beach Boardwalk, Quality Inn Santa Cruz Downtown Area is within a few miles (5 km) of other popular sights such as Monterey Bay. The 42 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast. Centrally located in Santa Cruz, the hotel is connected to a shopping center, and a short walk from Ocean Street and Scandinavian Cultural Center.

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 10 min walk - 0.6 miles
  • Santa Cruz Main Beach - 3 min drive - 1.6 miles
  • Santa Cruz Wharf - 3 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬9 min walk
  • ‪Jack in the Box - ‬7 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Quality Inn Santa Cruz Downtown Area

Quality Inn Santa Cruz Downtown Area features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect to find 37-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property grounds
Continental Inn
Westside Santa Cruz
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,005 reviews
$117 nightly
The price is $134
Jul 5 - Jul 6
Total with taxes and fees
Continental Inn

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to September.
  • Pool access available from 9 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

Is a free cancellation option available at Quality Inn Santa Cruz Downtown Area?

Quality Inn Santa Cruz Downtown Area offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Santa Cruz Downtown Area?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz Downtown Area on Jul 6, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quality Inn Santa Cruz Downtown Area?

This hotel is situated in Westside Santa Cruz within a 10-minute walk of Ocean Street and Scandinavian Cultural Center. You'll also find Santa Cruz Beach Boardwalk and Monterey Bay within a short drive.

Is parking available on site at Quality Inn Santa Cruz Downtown Area?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Santa Cruz Downtown Area include a casino at the property?

No, Quality Inn Santa Cruz Downtown Area doesn't have a casino.

Will I find an indoor pool at Quality Inn Santa Cruz Downtown Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9 AM and 9 PM and the seasonal pool is normally open from March until September.

What do couples enjoy most about Quality Inn Santa Cruz Downtown Area?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a free daily breakfast plus some guestrooms include free WiFi.

Does Quality Inn Santa Cruz Downtown Area have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Santa Cruz Downtown Area have a restaurant with a breakfast menu?

Quality Inn Santa Cruz Downtown Area offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Santa Cruz Downtown Area allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Santa Cruz Downtown Area for a fee of USD 30.00 per pet, per night. A deposit of USD 100.00 per stay is collected.

Does Quality Inn Santa Cruz Downtown Area have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Quality Inn Santa Cruz Downtown Area?

The closest major airport to Quality Inn Santa Cruz Downtown Area is Watsonville, CA (WVI-Watsonville Municipal), which is 15.4 mi away (26 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.3 mi away.

Are there rooms with balconies that I can book at Quality Inn Santa Cruz Downtown Area?

Yes, some guestrooms at this hotel offer either a balcony and a patio.

Quality Inn Santa Cruz Downtown Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 1008 reviews
Rating 8 - Good. 368 out of 1008 reviews
Rating 6 - Okay. 192 out of 1008 reviews
Rating 4 - Poor. 89 out of 1008 reviews
Rating 2 - Terrible. 64 out of 1008 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
spacious, quiet, family friendly
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jian-Jia

Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
I like location and breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet. Close to shops and restaurants.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet location
Stayed 2 nights in Jul 2025
Verified

8/10 Good

CATHERIN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay at this clean, quiet property.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in town, breakfast is quite meager
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lisbet

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michelle

It was nice for the most part had a few issues but found it easy to get it resolved would stay again !
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Hasley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Santa Cruz.
Stayed 1 night in Jul 2025
Verified

8/10 Good

JaNeille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Tony

Liked: Staff & service
Room in decently clean noting special but clean. Counter person was nice, disappointing was the claimed "continental" breakfast? Consisted of yogurt bananas and fruit Danish packaged pastry. Drip coffee machine. Not you typical buffet toast, eggs, sausage, fresh fruit, coffee & tea most people reading that would expect. (You've been warned)
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lilly

Liked: Cleanliness, property conditions & facilities, room comfort
good just no internet and couldn't get tv channels. Great location and staff very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

farshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than near by motels
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Thanks
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean. Kinda creepy location. Little noisey cause its located right by freeway. Overall it was an comfortable stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service
Staff were friendly, helpful & quick check-in & check-out.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Lynn

Liked: Staff & service
Pets were welcome but no grass! The room was comfortable enough.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to us very spacious and clean. We had a comfortable stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
The stay has been excellent & cleanliness of the room implacable
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, room comfort
Last minute booking but we are so happy with the stay. Room was very clean, beds/pillows were comfy, and the actual grounds was very very quiet. We had people staying on both sides of us plus right above us and we never heard anything. Breakfast was just cereal, oatmeal, and packaged sweets but it was a monday they said there was more options on the weekend. Overall we will be back for our next stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place.

This is the second time we’ve stayed here because it’s family friendly and not far from anything. The staff is always friendly and the hotel though on a busy street is quiet.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Stoney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very roomy and the bed was super comfortable
Stayed 1 night in May 2024

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