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 Santa Clara •1 Room
 Santa Clara • 1 Room
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Embassy Suites Santa Clara - Silicon Valley/Great America

3.5 out of 5.0
Overview Reviews Amenities & Policies
2885 Lakeside Dr, Santa Clara, CA
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 39 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

The room was clean with plenty of space for our family. We had fun at the pool. Lots of options at the breakfast buffet.

Everything was really nice. No complaints. We had a very nice stay there. I love the Double room but wished there were more or any with king beds instead of the 2 tiny beds. We couldn't sleep in the same bed because it was too small to be comfortable.

Check in wqs fast. Parking was easy. Room is beautiful and modern. Shower was hot breakfast was awsome but crowded. Would stay here again.

My ADA room was outstanding. The staff was exceptional.

I was not happy the maid threw our things on the floor that were left on the bed when she made it. No towels, shampoo, conditioner or lotion left the 2nd day. The room was not really picked up just beds made. The tables in the lounge were not cleaned after people left the manager reception. The manager reception was one of the worst I have been to. Limited food and when they ran out it was not replenished. Breakfast was good.

Majority of staff are courteous and friendly. As of 5/18/19, parking is $18, but unnecessary. Free - hot breakfast with chef made omelette. Complimentary drinks around 5-7pm. Indoor pool is warm and good. No jacuzzi. Nice comfortable sofas in lobby. Kids love the pull-out bed. Very comfortable bed, four pillows each and thick comforter.

Just returned from our quick stay in Santa Clara at the Embassy Suites. Everything was excellent......although the hotel was crowded, everyone seemed to be accommodated well. Employees even helped families find tables in the breakfast area. The rooms were comfortable and everything was in excellent order. The staff was top notch. Front desk very nice and very efficient. Other employees were friendly and kept everything flowing in the breakfast buffet. The breakfast buffet had everything you could ask for. Excellent coffee! We will definitely return to this hotel. Thanks you!

Staff is very nice and attentive. Room is clean and comfortable!

Everything at this hotel was great. My only complaint is being charged extra for parking and internet access. They did not tell me that at check in.

Wonderful hotel! Great deal for the price. Will return

There was a towel blocking the smoke detector In badroom , stuff should look for that

Because of the Pacific storm on Oct 14, we arrived from LA late at 2am. It was too tired to check the room out but go straight to sleep. We were woke up by the poor plumbing noise next room at 7am, beside that room were good. The breakfast buffet was great except the omelette bar cook, he was rude and puts tons of Jalapeño Into our omelettes, request for the second time, it was the same!

Beautiful rooms with a lot of space. Friendly staff that answer all your questions. Complimentary drinks during happy hour and complimentary breakfast

First room we had wife felt she got bit twice. Gave my baby a bath and found a flea on him when we took the towel off

This hotel is pretty good and it's close to Great America, and eateries, the only thing I did not like is the pool. It is way too small. The day I felt like relaxing in the Jacuzzi it was full of kids so that was a disappointment. The beds were really comfortable and the bathroom shower had excellent water pressure and the shower head was perfect.

Hotel was fine besides seven bucks to park in hotel lot when you're a guest? The lot was only half full. It's not like you can park on the street either.

the staff was great. We had complimentary full breakfast and free drinks in the afternoon. We were there for a soccer match at Levi Stadium. We had a great time

Lakeside Dr Santa Clara CA

Hotel highlights

  • Free cooked-to-order breakfast
  • Onsite dining
  • Indoor pool
  • Fitness center

Intel Museum is within 2 miles (3 km) of Embassy Suites Santa Clara - Silicon Valley/Great America while other popular attractions such as Santa Clara Convention Center are within 3 miles (5 km). This 3.5-star hotel has 258 rooms and welcomes guests with free breakfast, an indoor pool, and a fitness center.


Dining

Start your day off right with a free cooked-to-order breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

Embassy Suites Santa Clara - Silicon Valley/Great America's 258 rooms are air-conditioned and provide MP3 docks, sofa beds, and microwaves. 42-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.


Property features

Guests of Embassy Suites Santa Clara - Silicon Valley/Great America have access to an indoor pool, a fitness center, and WiFi in public areas. Self parking is offered for USD 18 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Studio, 1 King Bed, Accessible (Roll-in Shower)

King 1 | Sleeps 2
$115* Per night/room Nov 15 - Nov 16

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 6

Premium Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Embassy Suites Santa Clara - Silicon Valley/Great America

Everyone (11) Couples (10) Business (2) Family (11) Friends (2) Other (1)
5
Family with small children

The room was clean with plenty of space for our family. We had fun at the pool. Lots of options at the breakfast buffet.

By on Oct 15, 2019

Review comment responded on Oct 16, 2019

Thank you for your review! We appreciate your feedback.

4
Partner Couples Friends

Everything was really nice. No complaints. We had a very nice stay there. I love the Double room but wished there were more or any with king beds instead of the 2 tiny beds. We couldn't sleep in the same bed because it was too small to be comfortable.

By on Aug 30, 2019

Review comment responded on Sep 1, 2019

Thank you for taking the time to complete the guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Embassy Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

5
Partner Couples

Check in wqs fast. Parking was easy. Room is beautiful and modern. Shower was hot breakfast was awsome but crowded. Would stay here again.

By on Aug 24, 2019

Review comment responded on Aug 25, 2019

Thank you for your review! We appreciate your feedback.

5
Everyone

My ADA room was outstanding. The staff was exceptional.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Thank your for your review! We appreciate your feedback and hope to see you next time!

2
Family with small children Families

I was not happy the maid threw our things on the floor that were left on the bed when she made it. No towels, shampoo, conditioner or lotion left the 2nd day. The room was not really picked up just beds made. The tables in the lounge were not cleaned after people left the manager reception. The manager reception was one of the worst I have been to. Limited food and when they ran out it was not replenished. Breakfast was good.

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Thank you for taking the time to complete the guest satisfaction survey. On behalf of our entire staff at Embassy Suites we apologize for the housekeeping concerns you shared about your experience at this hotel. We are working diligently to correct these issues and I am grateful that you brought them to my attention. I will be sharing your feedback with the Director of Housekeeping as well.

4
Everyone

By on Jul 28, 2019

Review comment responded on Jul 30, 2019

Thank you for taking the time to complete the guest satisfaction survey. On behalf of our entire staff at Embassy Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

3
Everyone

By on Jul 23, 2019

Review comment responded on Jul 26, 2019

Thank you for your review! We hope to see you again

3
Family with small children

Majority of staff are courteous and friendly. As of 5/18/19, parking is $18, but unnecessary. Free - hot breakfast with chef made omelette. Complimentary drinks around 5-7pm. Indoor pool is warm and good. No jacuzzi. Nice comfortable sofas in lobby. Kids love the pull-out bed. Very comfortable bed, four pillows each and thick comforter.

By , from Santa Clara on May 19, 2019

Review comment responded on May 19, 2019

Thank you for taking the time to complete the guest satisfaction survey. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Embassy Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

5
Families

Just returned from our quick stay in Santa Clara at the Embassy Suites. Everything was excellent......although the hotel was crowded, everyone seemed to be accommodated well. Employees even helped families find tables in the breakfast area. The rooms were comfortable and everything was in excellent order. The staff was top notch. Front desk very nice and very efficient. Other employees were friendly and kept everything flowing in the breakfast buffet. The breakfast buffet had everything you could ask for. Excellent coffee! We will definitely return to this hotel. Thanks you!

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Thank you for taking the time to complete the guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. Thank you for the positive feedback. On behalf of our entire staff at Embassy Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

3
Everyone

By on Apr 17, 2019

Review comment responded on May 1, 2019

Thank you for taking the time to complete the satisfaction survey. If you have a moment and are willing to share any specifics on how we could have provided better service, I would certainly be willing to hear your thoughts. On behalf of our entire staff at Embassy Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

Embassy Suites Santa Clara - Silicon Valley/Great America

2885 Lakeside Dr, Santa Clara, CA 95054
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