Avatar Hotel, a Joie de Vivre Hotel in Santa Clara

Property features

Guests staying at Avatar Hotel, a Joie de Vivre Hotel enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this boutique hotel include free WiFi in public areas, conference space, and a business center.

Arrivals + Departures

The front desk is open 24 hours a day. Driving? This property offers free parking.

Check-in: 3 PM
Check-out: 11 AM

Special Check-in Details

Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

Up to 2 kids stay free when using existing bedding
Rollaway/extra beds are available for USD 25

Pet Policy

This property welcomes pets for USD 75.00 per pet, per week, plus a deposit of USD 100.00 per stay
Dogs only
Up to 2 per room (50 lbs is the maximum pet weight)
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, Mastercard, and Visa.
Debit cards aren't accepted.
Onsite safety features include a fire extinguisher and a smoke detector.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 100.00 per stay
Pet fee: USD 75.00 per pet, per week
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Avatar Hotel
Avatar Hotel Santa Clara
Avatar Santa Clara
Hotel Avatar
Avatar Hotel a Joie de Vivre Hotel
Avatar Hotel, A Joie De Vivre
Avatar Hotel, a Joie de Vivre Hotel Hotel
Avatar Hotel, a Joie de Vivre Hotel Santa Clara
Avatar Hotel, a Joie de Vivre Hotel Hotel Santa Clara

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3.9

out of 5

Average Guest Review

See all 21 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 3.5

Hotel condition 4.0

This hotel is most popular for:

Recent guest reviews

The property was clean and the staff friendly. It is showing some wear and tear. It is getting close to a renovation.

WiFi is terrible. Weak and unsteady. Otherwise, it is a good place to stay.

It was in a great location for what we came to town for. Great ammenities

The color scheme of the furniture and eye catching decor of the hotel room.

was a nour stayice stay,very clean. Enjoyed our stay

Very suffocated air quality in room. super loud AC, noisy outside , very basic amenities , only 1 super slow elevator, lousy room, no utensils, poor equipment in room. Only good thing is people are nice.

sound proof is really bad. I could hear the next room clearly and the airplane passing from the above. the air conditioner is really loud. all of these made it difficult to sleep at night

Staff was great. The grounds were nice. Close to airport and walking distance to a small mall and Levi field. Room very smalk/tight with much noise from road and other people staying at the hotel. Hotel needs to keep guests quiet at night. Disappointing selection of restaurants nearby. Would be nice to have a microwave in the room.

Nice location to Levi Stadium.. staff was wonderful ..

Super friendly hotel staff. Got a free drink during happy hour which is when we checked in. Nothing like getting a free drink at check in. Overall this place was great.

We had a fast check in and were set up with a clean and nice sized room.

Great price near the Levi Stadium. Walking distance to a few eateries & convenience store.

Love staying here on Niners weekends. We're from Portland Oregon and don't know the area well so the hotel is perfect. Only recommendation is have check out like noon at least on game day. We can't all tailgate 😁

Great location, plenty of parking, comfy beds, pool was wonderful... only complaint is the size of the room. Very little space to move around other than straight to bed. Staff was awesome.

In December we booked a stay with 2 double beds for myself and my 2 children (7,9) for Saturday May 12th . A week before our stay I received a call from the manager because they overbooked their rooms with double beds. They needed volunteers to change to a king with a sofa bed. He was nice about it, offered free breakfast and said he couldn't offer additional discounts because we booked through a 3rd party site. He offered to throw in a bottle of wine. I asked specifically, if there was room for 2 children on the sofa bed and he said yes, they're double beds. After that I decided to be nice and take the offer. This was a big mistake. The sofa bed was a TWIN NOT A DOUBLE. There WAS NOT room for both kids in the bed. We decided to stick with it because the entire reason we were in the room was that the rooms with doubles were sold out. Also- that bottle of wine, I would find out a couple days later was supposed to be given to me anyway because of my Orbitz status. So he offered to throw in something that I was already supposed to get. My reward for trying to be nice was sleeping with my kid in our bed kicking my back and keeping me up for half the night. This is something I was specifically trying to avoid. This is not worth free breakfast at IHOP! I was mislead to believe that my kids would still have a bed big enough for BOTH of them. My advice, do not trust the manager if he calls asking you to change rooms because they made a mistake.

Guest reviews for Avatar Hotel, a Joie de Vivre Hotel

Business Business

By a verified traveler on Jan 24, 2020

Partner Couples Family

By W on Dec 31, 2019

Review comment Avatar Hotel responded on Dec 31, 2019

Dear W, I would like to thank you for taking time of sharing your recent experience at Avatar Hotel with us, it is very important for us to receive your feedback. I will address this wit our IT Manager to make sure all our guests are having a great time; we hope that in a future trip we have the opportunity to show you changes. Thank you again for giving us the opportunity to be your hosts and we are looking forward to your next visit. Best regards, Howard Ruiz Front Office Manager Avatar Hotel

Family Family

By a verified traveler on Nov 26, 2019

Review comment Avatar Hotel responded on Nov 27, 2019

Dear Valued Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to see that everything was up to your expectations. Thank you for taking the time to rate us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel

Family

By Draper, from San Jose on Nov 1, 2019

Review comment Avatar Hotel responded on Nov 5, 2019

Dear Draper, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip; thank you for taking the time to rate us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel

Everyone

By a verified traveler on Oct 7, 2019

Review comment Avatar Hotel responded on Oct 9, 2019

Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip, we are so delighted to see that everything was up to your expectations. Thank you for taking the time to rate us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel

By a verified traveler on Sep 20, 2019

Review comment Avatar Hotel responded on Sep 23, 2019

Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip; thank you for taking the time to rate us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel

By a verified traveler on Sep 3, 2019

Review comment Avatar Hotel responded on Sep 4, 2019

By a verified traveler on Jul 22, 2019

Review comment Avatar Hotel responded on Jul 24, 2019

By a verified traveler on Jun 23, 2019

Review comment Avatar Hotel responded on Jun 24, 2019

Dear Value Guest, First and foremost please let me thank you for choosing Avatar Hotel during your recent trip; your review encourage us to keep working hard and to accomplish always our main goal which is the complete satisfaction of all our guests. Thank you for taking the time to share your comments with us and we are looking forward to welcome you back soon. Sincerely, Howard Ruiz Front Office Manager Avatar Hotel

By Momo, from LA on Jun 21, 2019

Dear Momo, Thank you for taking time to share your comments with us. Our mission is to make every stay as close to perfection as possible ensuring our guests with the most relaxing experience, however we are sorry if we did not live up to the expectations you have so rightfully set before us and we want to pass our apologize. We are very proud to know that our team of collaborators has managed to make your stay pleasant, to us your comments are very important because thanks to them we improve our service. Best regards, Howard Ruiz Front Office Manager Avatar Hotel

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Guest reviews for Avatar Hotel, a Joie de Vivre Hotel

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Please fix the following errors to continue:

Please enter a check-in date

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Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy