I like this hotel
Absolutely horrible customer service. Reservation was not honored and we had to find alternate accommodations same day. NO assistance from management.
Good complimentary breakfast! Property is a little tough but room was clean. Good place to stay for the price.
Good staff.
First of all, kudos to the employees who work there. The breakfast that was included with the stay was actually quite good with a good variety of sweet, savory, cold or hot breakfast items. We stayed at a remodeled unit with two queen beds and a sofa bed. The room was spacious but it felt unfinished: 1) there was absolutely no place to hang clothes/jackets. There was an empty space next to the sink where a closet would have been perfect. Instead, our jackets had to be piled up on the only chair in the room. 2) whoever bought the countertop for the sink area and the faucet did not talk to each other because the faucet head was too short to barely reach the “clearance” space for the water to flow inside the sink instead of on top of the sink. 3) the single pod coffee maker was placed on in an area where there was no electric plug. Hence, one had to move the entire tray over to the desk in order to use the machine. I would advise the hotel to address these issues - we stayed for only one night so it was fine but we would have probably checked out and find another hotel had we stayed longer…
The front office folks were great, the breakfast was more than ample. They are currenlty going through some renovations (which I had been warned about) and although my room was among the newly renovated, it still had some design flaws: no place to hang clothes, water from spigot spill onto counter, and water from shower came in faster than it drained, making for quick showers. I alerted the front desk to these and they pledged to fix them.
Convenient location.
Merry Christmas
The desk staff person was extraordinarily helpful. But, this property desperately needs upgrading.
Nice hotel but a little older than the recently renovated hotels around it. There is no "wow" factor as compared to the surrounding hotels but it is also cheaper than them.
The Aviana Inn was a nice place to stay. The location is great! We walked all around the harbor and wharf, even around parts of downtown. Although it is not as modern as some of the area hotels, the room was clean, with all the expected amenities. We enjoyed the private porch and the A/C worked great.
The motel is well located near the beach and attractions. very clean, but very basic.
Nice location, clean, friendly staff, due to Covid breakfast - grab and go danish, breakfast bars, etc. Santa Barbara very nice!
It's a pretty decent property in a good location. Just a block from the harbor area and lots of services - boat rentals, etc. For some reason, we missed out on a cleaning (they are to do that for those staying 3 nights or more). Staff was very good and trying to be helpful. Rooms are fine - nothing special but clean and serviceable. I should mention that if you go away from the ocean, the first street (take a right toward State Street) is fine, beautiful, seems safe. The next 2 streets do NOT seem very safe.
Would have been nice if my room was actually ready when I tried to check in at 3:30p. Waited til 4p, while others came in after me and checked into their rooms. But the room I was waiting for wasn’t cleaned yet. Not sure why you don’t give me one of the rooms which is ready since I’m there and then give that room to someone who comes later. So I left for one of my events w/o being able to get ready. Had to come back b/w, which wasn’t convenient to shower and change. Figure out your check in process.
Located in Santa Barbara Beach, Avania Inn of Santa Barbara is adjacent to Carriage and Western Art Museum and within a 5-minute walk of Santa Barbara Harbor. This 47-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free self-serve breakfast is served each morning from 7:30 AM to 10:00 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
At Avania Inn of Santa Barbara, guests have access to an outdoor pool, free WiFi in public areas, and a spa tub. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and a TV in a common area.
I like this hotel
Absolutely horrible customer service. Reservation was not honored and we had to find alternate accommodations same day. NO assistance from management.
Dear Kimberly, Thank you for providing your Valued feedback and we apologize for the unpleasant trip as we do not wish this upon our valued guest. We hope we can address the issue that has occurred and be able to serve you on your next trip to Santa Barbara. Best Regards, Michael Green, Operations Supervisor, Avania Inn Santa Barbara, CA
Good complimentary breakfast! Property is a little tough but room was clean. Good place to stay for the price.
Dear Nicole,Thank you for providing your valued feedback. Nice to see you enjoyed a clean stay and our complimentary hot continental breakfast. We are looking forward to completing our public space and hotel lobby renovations in November of this year to address your other remarks. Thank you for choosing to stay with us and we look forward to the next visit!Best regards,Jacob Thompson General ManagerAvania Inn West Beach128 Castillo St. Santa Barbara CA, 93101
Good staff.
Dear Robert, Thank you for providing your valued feedback. Nice to see you had an excellent stay and enjoyed the service provided by our hard working team members. I look forward to sharing your compliment with them! Thank you for choosing to stay with us and we look forward to the next time! Best regards, Jacob Thompson General Manager Avania Inn Santa Barbara CA
First of all, kudos to the employees who work there. The breakfast that was included with the stay was actually quite good with a good variety of sweet, savory, cold or hot breakfast items. We stayed at a remodeled unit with two queen beds and a sofa bed. The room was spacious but it felt unfinished: 1) there was absolutely no place to hang clothes/jackets. There was an empty space next to the sink where a closet would have been perfect. Instead, our jackets had to be piled up on the only chair in the room. 2) whoever bought the countertop for the sink area and the faucet did not talk to each other because the faucet head was too short to barely reach the “clearance” space for the water to flow inside the sink instead of on top of the sink. 3) the single pod coffee maker was placed on in an area where there was no electric plug. Hence, one had to move the entire tray over to the desk in order to use the machine. I would advise the hotel to address these issues - we stayed for only one night so it was fine but we would have probably checked out and find another hotel had we stayed longer…
Dear Marisa, Thank you for providing your valued feedback. So great to see you enjoyed the excellent service provided by our awesome team and hot complimentary breakfast offering. There are a few items we are still addressing with the renovated rooms and waiting on arrival of supplies to address the feedback you provided such as a custom built closet and new sink faucets. Thank you for your understanding and we look forward to the next time! Best regards, Jacob Thompson General Manager Avania Inn Santa Barbara CA
The front office folks were great, the breakfast was more than ample. They are currenlty going through some renovations (which I had been warned about) and although my room was among the newly renovated, it still had some design flaws: no place to hang clothes, water from spigot spill onto counter, and water from shower came in faster than it drained, making for quick showers. I alerted the front desk to these and they pledged to fix them.
Dear Michael, Thank you so much for taking the time for your valued feedback. We are happy to hear that you enjoyed our complimentary hot continental breakfast and our great hardworking team members here. We are sorry we did not exceed your expectations during the time of your stay as the issues you mentioned will be taken care of during our completed renovation progress. Thank you for choosing to stay with us and we look forward to serve you next time!
Convenient location.
Dear Alenie, Thank you so much for your valued feedback. It was so great to see that you enjoyed your stay the hotel with our premium location. Thank you so much for choosing to stay with us and we look forward to next time! Best Regards, Michael Green, Operations Supervisor, Avania Inn Santa Barbara, CA
Dear Mingyang,Thank you for providing your valued feedback. Great to see you enjoyed an excellent visit with us. Thank you for choosing to stay with us and we look forward to your return visit! Happy Holidays!Best regards,Jacob Thompson General ManagerAvania Inn West Beach128 Castillo St. Santa Barbara CA, 93101