Hotel Arrizul Congress

4.0 star property
Riverfront hotel with a fitness center connected to the convention center in San Sebastián
VIP Access

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Photo gallery for Hotel Arrizul Congress

Front of property - evening/night
Bar (on property)
Lobby sitting area
Property entrance
Family Duplex | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
  • Place, Kursaal Congress Centre and Auditorium
    ‪5 min walk‬
  • Place, Plaza de La Constitucion
    ‪9 min walk‬
  • Place, Concha Beach
    ‪11 min walk‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Double or Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room (extra bed)

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

Family Duplex

10.0 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite

  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite Congress

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

San Sebastián

Located in Gros, Hotel Arrizul Congress is within a 5-minute walk of Kursaal Congress Centre and Auditorium and within 15 minutes of other popular attractions like Concha Beach. This 46-room, 4-star hotel has free in-room WiFi along with a gym and a conference center. Centrally located in San Sebastián, the hotel is connected to the convention center and also a short walk from Plaza de La Constitucion.

What's nearby

  • San Ignacio Church - 3 min walk - 0.2 miles
  • Kursaal Congress Centre and Auditorium - 5 min walk - 0.3 miles
  • Zurriola Beach - 6 min walk - 0.4 miles
  • Plaza de La Constitucion - 9 min walk - 0.5 miles
  • Concha Beach - 11 min walk - 0.6 miles

Getting around

  • Gros Station - 3 min walk
  • San Sebastian (EAS) - 21 min drive

Restaurants

  • ‪La Gintoneria - ‬2 min walk
  • ‪La Bodega Donostiarra - ‬2 min walk
  • ‪Ikaitz - ‬2 min walk
  • ‪Bar Desy - ‬1 min walk
  • ‪Teorema - ‬1 min walk

About this property

Hotel Arrizul Congress

Riverfront hotel with a fitness center connected to the convention center in San Sebastián
Guests of Hotel Arrizul Congress enjoy a gym, free WiFi in public areas, and a conference center. You'll find limited parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds are dressed in premium bedding. Minibars, laptop-compatible safes, and desks are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 11.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Crib (infant bed) fee: EUR 11.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Hotel Arrizul Congress?

Hotel Arrizul Congress offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around Hotel Arrizul Congress?

This hotel is situated in Gros, just steps from Kursaal Congress Centre and Auditorium, and within a 10-minute walk of Bay of Biscay and Cathedral of the Good Shepherd. You'll also find Concha Beach and Donostia-San Sebastian Aquarium within a short drive.

Is parking available on site at Hotel Arrizul Congress?

Yes, though parking is limited.

Does Hotel Arrizul Congress have a casino on the premises?

No, Hotel Arrizul Congress doesn't have a casino.

Is there an indoor pool at Hotel Arrizul Congress?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Arrizul Congress?

Amenities that appeal to couples at this riverfront hotel include a minibar and premium bedding along with free evening reception.

Does Hotel Arrizul Congress have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Arrizul Congress have a restaurant that serves breakfast?

Hotel Arrizul Congress offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Arrizul Congress allow pets to stay free of charge?

No, pets aren't allowed at Hotel Arrizul Congress.

Are there connecting rooms at Hotel Arrizul Congress?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Arrizul Congress?

The closest major airport to Hotel Arrizul Congress is San Sebastian (EAS), which is 12.1 mi away (21 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 29.1 mi away (42-minute drive).

Are there rooms with balconies at Hotel Arrizul Congress?

No, you won't find guestrooms with balconies at Hotel Arrizul Congress.

Hotel Arrizul Congress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 425 reviews
Rating 8 - Good. 129 out of 425 reviews
Rating 6 - Okay. 29 out of 425 reviews
Rating 4 - Poor. 13 out of 425 reviews
Rating 2 - Terrible. 3 out of 425 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to top spots in the town and great dining. Very helpful front desk. If you plan on having a car, be sure it is a compact as the parking lot is challenging.
Stayed 7 nights in Oct 2025

8/10 Good

Iryna, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, average service, nice room
Stayed 2 nights in Oct 2025

4/10 Poor

Christopher

Stayed 4 nights in Oct 2025

6/10 Okay

Kubenthren

Traveled with partner
Liked: Cleanliness, staff & service
The room felt cramped and very small
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,great staff in a very relaxing part of town with easy access to everything
Stayed 5 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Ultra high level beverage service

Nice staff. Great location. Paramount complimentary beverage service. Walls are thin and upstairs activity is very noticeable.
Stayed 2 nights in Aug 2025

6/10 Okay

Michele

Liked: Cleanliness
Excellent location off a quiet street. Selected this location as a starting point for my Camino del Norte. It was the ideal launch spot to prepare me for a no frills trek.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire Suzanne

Stayed 5 nights in Aug 2025

10/10 Excellent

Maria Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, wonderful location, staff friendly and overall nice room. We couldn’t adjust the air conditioning which would be my only complaint so hard to sleep at night in the heat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Joohyun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This time is my second time to stay at Arrizul Congrass. Like my first stay, this time was also great. Convenient location, clean room and spacious bathroom! I particularly liked the terrace from the room. Only one thing if I had to mention is- there are no kettles, teas and mugs at room. But you can request kettle at the reception. There is a free complimentary beverage bar, which opens 12-8, I got tea bags and coffee from. I would definitely stay at here again. Thank you!
Stayed 2 nights in Jun 2025

8/10 Good

Dinorah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel you can walk everywhere. Staff is very knowledgeable and friendly. Hotel is clean, rooms are good size you do not feel cramped. Parking is close
Stayed 2 nights in Jun 2025

10/10 Excellent

Weishao

Stayed 4 nights in May 2025

8/10 Good

Ryan

Traveled with family
Stayed 3 nights in May 2025

10/10 Excellent

Mary Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, very clean, nice staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kusal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lise

Stayed 3 nights in Mar 2025

10/10 Excellent

Kurtt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very beautiful city.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very convenient location. I would however have been happier with tea/coffee making facilities in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting addition of a coffee bar work area with free coffee. Shower was a good design with a powerful shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam, East Granby

Liked: Cleanliness, staff & service, property conditions & facilities
East access and helpful staff.
Stayed 1 night in Jan 2025