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Hotel Arrizul Congress

Property class: 4
VIP Access

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Photo gallery for Hotel Arrizul Congress

A multi-story hotel with a grand entrance, balconies, and a well-lit facade.
A modern bedroom with a large bed, a wooden headboard, a bedside table, and a bathroom with a sink and mirror.
A hotel entrance with a glass door, a reception desk, and potted plants.
A modern hotel lobby with a large abstract painting, a sofa, a coffee table, and a view of the street through large windows.
A modern living room with a sofa, a small round table, and bar stools. There is a kitchen area with shelves and a refrigerator in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
  • Place, Kursaal Congress Centre and Auditorium
    ‪3 min walk‬
  • Place, Plaza de La Constitucion
    ‪9 min walk‬
  • Place, Concha Beach
    ‪11 min walk‬
  • Airport, San Sebastian (EAS)
    ‪22 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk with a chair, and a wardrobe.

Deluxe Double or Twin Room

8.4 out of 10
Very good
(12 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (extra bed)

A modern hotel room with a large bed, a bedside table, a chair, and a wooden headboard.

Deluxe Double Room (extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Duplex

A modern bedroom with a large bed, a wooden headboard, a bedside table, and a bathroom with a sink and mirror.

Family Duplex

10.0 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite

A modern hotel room with a sofa, a round table, a TV mounted on the wall, and a small wooden shelf with a plant.

Suite

  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Congress

A balcony with a table, two lounge chairs, a bottle of champagne, and a white umbrella.

Suite Congress

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room

A hotel room with a large bed, a desk with a chair, a small table, and a lamp.

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

San Sebastián

Located in Gros, Hotel Arrizul Congress is within a 5-minute walk of Kursaal Congress Centre and Auditorium and within 15 minutes of other popular attractions like Concha Beach. This 46-room, 4-star hotel has free in-room WiFi along with a gym and a conference center. Centrally located in San Sebastián, the hotel is connected to the convention center and also a short walk from Plaza de La Constitucion.

What's nearby

  • San Ignacio Church - 3 min walk - 0.2 miles
  • Kursaal Congress Centre and Auditorium - 3 min walk - 0.2 miles
  • Zurriola Beach - 5 min walk - 0.3 miles
  • Plaza de La Constitucion - 9 min walk - 0.5 miles
  • Concha Beach - 11 min walk - 0.6 miles

Getting around

  • Gros Station - 3 min walk
  • San Sebastian (EAS) - 21 min drive

Restaurants

  • ‪Bar Desy - ‬1 min walk
  • ‪Simona Specialty Coffee Club - ‬4 min walk
  • ‪Desy Vegas - ‬1 min walk
  • ‪Basqueland Izakaia - ‬3 min walk
  • ‪Geralds Bar San Sebastian - ‬2 min walk

About this property

Hotel Arrizul Congress

Guests of Hotel Arrizul Congress enjoy a gym, free WiFi in public areas, and a conference center. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds are dressed in premium bedding. Minibars, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast available
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 11.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Tourism fee: EUR 6.05 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Crib (infant bed) fee: EUR 11.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Hotel Arrizul Congress?

Hotel Arrizul Congress offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Arrizul Congress?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Arrizul Congress on Nov 15, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Arrizul Congress?

This hotel is situated in Gros, just steps from Kursaal Congress Centre and Auditorium, and within a 10-minute walk of Bay of Biscay and Maria Cristina Bridge. You'll also find Concha Beach and Donostia-San Sebastian Aquarium within a short drive.

Is there parking available at Hotel Arrizul Congress?

Yes, though parking is limited parking.

Does Hotel Arrizul Congress have a casino on the premises?

No, Hotel Arrizul Congress doesn't have a casino.

Is there an indoor pool at Hotel Arrizul Congress?

No, there is no indoor pool at this hotel.

Is Hotel Arrizul Congress good for couples?

Amenities that appeal to couples at this riverfront hotel include premium bedding and a minibar along with a free manager's reception.

Does Hotel Arrizul Congress have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Arrizul Congress have a restaurant that serves breakfast?

Hotel Arrizul Congress offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Arrizul Congress allow pets to stay free of charge?

No, pets aren't allowed at Hotel Arrizul Congress.

Does Hotel Arrizul Congress have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Arrizul Congress?

The closest major airport to Hotel Arrizul Congress is San Sebastian (EAS), which is 12.1 mi away (21 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 29.1 mi away (42-minute drive).

Are there rooms with balconies at Hotel Arrizul Congress?

No, there aren't any guestrooms at Hotel Arrizul Congress that offer a balcony.

Hotel Arrizul Congress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 289 out of 493 reviews
Rating 8 - Good. 146 out of 493 reviews
Rating 6 - Okay. 39 out of 493 reviews
Rating 4 - Poor. 14 out of 493 reviews
Rating 2 - Terrible. 5 out of 493 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, clean and in a great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff was very helpful and made reservations for me at various places.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Very convenient location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was cozy and clean. Great location. Highly recommend for long or short stays
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel room very close to all bars and restaurants in Gros and Old town. Enjoyed walking to beach and watching sunset there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location accessible to Old Town, kind staff, very clean and great value.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Would stay here again
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location for all the sights, bars and restaurants. Room and hotel clean and comfortable.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff excellent.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,great staff in a very relaxing part of town with easy access to everything
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms were new and clean. Very kind and helpful staff all over the hotel. The room itself is very basic with a bed, small table, shower and toilet. Small refrigerator with drinks inside included was nice. As the room itself is very basic felt it was overpriced. Location of the hotel is not bad with 7, 8 min walk to old town.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, very clean, nice staff.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelent hotel. Amazing breakfast. Strongly recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Gros.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, average service, nice room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Location is perfect. 5 min walk to the city center. Room is very comfortable and i'm so grateful for the courtesy of hotel. Complimentary drinks deserve a special appreciation
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our three nights here, room perfect for a city break, bed comfy and staff friendly and informative. Highly recommend
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the bus station and close to the old town.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel conveniently located by markets, shops, bars and places to eat. Staff was very friendly. The breakfast was great. Would stay there again?
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Apr 2026