Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Mercure San Sebastian Monte Igueldo

Seasonal outdoor pool
Lobby
2 bars/lounges
Aerial view
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

View in a map
Paseo del Faro 134, San Sebastián, 20008
  • Place, Monte Igueldo
    ‪3 min walk‬
  • Place, Concha Promenade
    ‪2 min drive‬
  • Place, Donostia-San Sebastian Aquarium
    ‪14 min drive‬
  • Airport, San Sebastian (EAS)
    ‪23 min drive‬

Room options

Privilege, Room, Balcony

8.0 out of 10
Very good
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Standard Room, 2 Twin Beds, Sea View

8.4 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, With Sofa Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

About the neighborhood

San Sebastián

Located in Antiguo, Mercure San Sebastian Monte Igueldo is adjacent to Monte Igueldo and within a 15-minute walk of popular sights like Bay of Biscay. This 4-star hotel has 123 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Monte Igueldo - 3 min walk - 0.2 miles
  • Concha Promenade - 2 min drive - 1.1 miles
  • Miramar Palace - 2 min drive - 1.1 miles
  • Reale Arena - 6 min drive - 2.9 miles
  • Donostia-San Sebastian Aquarium - 14 min drive - 2.6 miles

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪La Mila - ‬4 min drive
  • ‪Ñam - ‬5 min drive
  • ‪Alaia - ‬6 min walk
  • ‪Bar Campus - ‬5 min drive
  • ‪Bar Pepe - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Family-friendly hotel with 2 restaurants and bars
Guests staying at Mercure San Sebastian Monte Igueldo enjoy a children's pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this family-friendly hotel include meeting rooms, a seasonal outdoor pool, and a library.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include minibars, hair dryers, and safes. Change of towels is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from July to September.
  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

Is a free cancellation option available at Mercure San Sebastian Monte Igueldo?

Mercure San Sebastian Monte Igueldo provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Mercure San Sebastian Monte Igueldo?

This hotel is situated in Antiguo, just steps from Monte Igueldo. You'll also find Concha Beach and Bay of Biscay within a short drive.

Will I be able to park at Mercure San Sebastian Monte Igueldo?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure San Sebastian Monte Igueldo feature a casino on the premises?

No, Mercure San Sebastian Monte Igueldo doesn't have a casino.

Will I find an indoor pool at Mercure San Sebastian Monte Igueldo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10 AM and 9 PM and the seasonal pool is normally open from July until September.

What will couples enjoy most about a stay at Mercure San Sebastian Monte Igueldo?

Couples staying at this hotel will appreciate amenities like a minibar as well as 2 bars and 2 restaurants.

Does Mercure San Sebastian Monte Igueldo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure San Sebastian Monte Igueldo have a restaurant with a breakfast menu?

Yes, Mercure San Sebastian Monte Igueldo has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure San Sebastian Monte Igueldo allow pets to stay free of charge?

No, pets aren't allowed at Mercure San Sebastian Monte Igueldo though service animals are welcome.

Does Mercure San Sebastian Monte Igueldo have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Mercure San Sebastian Monte Igueldo?

The closest major airport to Mercure San Sebastian Monte Igueldo is San Sebastian (EAS), which is 17.4 mi away (31 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25.9 mi away.

Can I book a room with a balcony at Mercure San Sebastian Monte Igueldo?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or mountain views.

Does Mercure San Sebastian Monte Igueldo have a wedding venue?

There are wedding services available at Mercure San Sebastian Monte Igueldo if that's in your vacation plans.

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 288 out of 554 reviews
Rating 8 - Good. 145 out of 554 reviews
Rating 6 - Okay. 73 out of 554 reviews
Rating 4 - Poor. 34 out of 554 reviews
Rating 2 - Terrible. 14 out of 554 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Stayed 2 nights in Sep 2025

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired and out of the way just too much for the view to be worth the money, bar staff made terrible drinks!
Stayed 2 nights in Jun 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Shower drain was clogged
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Brilliantly unique property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, amenities
Amazing views of San Sebastián! Great pool and rooms very clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in one of the best spot for a view of the beach, mountains and to a lesser extent part of the city. It situated at the top mountain, don’t bother trying to walk up and down the mountain regularly as it’s about a 40 minute. Drive, taxi or take the funicular train up and get discount as you’ll be a resident of the hotel. There is a number 16 bus that we did not try. The hotel bar food was good enough. The outside bar lounge was great for day views and sunset. We had misty night where we in the clouds and could not see a thing but was one of those funny moments. Hotel staff help us phone and communicate in Spanish when our car had a puncture and had to get it recovered. We had a see view room with a small balcony which was lovely. Note that this hotel shares the same ground as the small amusement park that gets plenty of visitors as we could see them posing for the best photo spot in San Sebastián in my opinion. Note once you get to the bottom of the mountain it’s about a 30-45 minute walk to the old town. We did not try the hotel restaurant or pool as we’re at the beach and old town every day. The non-smart tv had the back enclosed so we couldn’t connect a iPad or laptop to it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jun 2025

8/10 Good

R

Traveled with partner
Liked: Cleanliness, staff & service
Amazing views, brilliant staff, great feel
Stayed 2 nights in Jun 2025

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2025

6/10 Okay

Stanka

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is nice and in very nice area, beautiful views!!! Unfortunately it was pouring rain when we arrived and we were not admited to the restaurant for diner but sent to the bar to snack and pay fortune compare to the old city restaurants. Was not very happy with the stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

JONATHAN

Stayed 2 nights in Jun 2025

6/10 Okay

Bruce

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Amazing views with issues

Air conditioning does not operate until June. It’s 80*f in room. No fan possible. They advertise pool- it’s closed “until summer”. False advertising, there is no mention pool and air conditioning not available for our stay. Restaurant average, served wrong dishes. Hotel has amazing views!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Porfirio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Stayed 1 night in May 2025

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que se construyó hace muchísimos años pero está perftament bien adaptado. Es cómodo, limpio agradable, perfecto para grupos o simposiums, en la misma propiedad esta un parque de diversiones y el funicular. Tiene la mejor vista de San Sebastian sin duda, los turistas están obligados a asistir al hotel para tomar un café y disfrutar la visita de la bahía de La Concha, hermoso!!!!!
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was VERY VERY disappointed on arriving at the Hotel to discover that the swimming pool was not in use. I only booked this hotel because it HAD a swimming pool. I would NOT have booked this hotel if I had known the pool was not in use. What have you got to say? I hope for some compensation.
Stayed 2 nights in May 2025

10/10 Excellent

Evel

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Marc

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay there! The rooms were filthy. Dust all over the room. Dirty cleaning water marks on the walls and the staff didn’t seem to care when I went down to receipt to inform them of the state of the room nor when I showed them the photos. Also there was no hot water in the morning!
Stayed 1 night in Feb 2025

6/10 Okay

Natalie

Traveled with partner
Disliked: Cleanliness
Strange man at barrier entrance, not in any form of uniform and wanted to see our hotel booking confirmation - didn’t explain why. Made us feel uncomfortable. Reception staff not very welcoming. Bath wasn’t clean - found hairs floating in the bath I had run. Bar food was terrible and overpriced. The hotel views are absolutely amazing and the bar seating area is beautiful. Breakfast was lovely with great views but wouldn’t stay again. Very isolated if you want to explore on foot.
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
We did not realize there was an amusement park outside the hotel but the furnicular was an amazing bonus to help us get down into town. The views from the hotel are absolutely stunning and the pool deck is likely the most picturesque pool scene we have ever enjoyed!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

10/10 Excellent

Richard, imperial

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Stayed 1 night in Oct 2024