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Mercure San Sebastian Monte Igueldo

Property class: 4

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Photo gallery for Mercure San Sebastian Monte Igueldo

A balcony with seating and potted plants, overlooking a body of water.
A spacious hotel lobby with a geometric patterned wall, a marble floor, and a view into the dining area.
A spacious lobby with leather sofas, a coffee table, and a view of the sea.
Exterior
A spacious lobby with a high ceiling, modern chandeliers, and a central staircase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Paseo del Faro 134, San Sebastián, 20008
  • Place, Monte Igueldo
    ‪1 min walk‬
  • Place, Ondarreta Beach
    ‪1 min drive‬
  • Place, Concha Beach
    ‪5 min drive‬
  • Airport, San Sebastian (EAS)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, Balcony

A balcony with a table set for breakfast, overlooking a coastal landscape.

Privilege, Room, Balcony

8.4 out of 10
Very good
(31 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Premium Room, Sea View

A hotel room with a bed, a sofa, a small table, and a view of the sea.

Privilege, Premium Room, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

A hotel room with a bed, bedside tables, a desk, a chair, and a glass-top table.

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Mountain View

A hotel room with a bed, two chairs, a desk, a TV, and a window with curtains.

Standard Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a nightstand with a lamp.

Standard Room, 2 Twin Beds, Sea View

8.4 out of 10
Very good
(15 reviews)
  • Sea view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, With Sofa Bed, Mountain View

A hotel room with two beds, a desk, a TV, and a small table with a sign.

Standard Twin Room, With Sofa Bed, Mountain View

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

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About the neighborhood

San Sebastián

Located in Antiguo, Mercure San Sebastian Monte Igueldo is adjacent to Monte Igueldo and within a 15-minute walk of popular sights like Bay of Biscay. This 4-star hotel has 123 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Monte Igueldo - 1 min walk - 0.1 miles
  • Ondarreta Beach - 1 min drive - 0.3 miles
  • Miramar Palace - 2 min drive - 1.1 miles
  • Concha Beach - 5 min drive - 2.0 miles
  • Donostia-San Sebastian Aquarium - 14 min drive - 2.6 miles

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Bar Pepe - ‬4 min drive
  • ‪Alaia - ‬6 min walk
  • ‪Bar Antzara - ‬4 min drive
  • ‪Syra Coffee - ‬4 min drive
  • ‪La Cervecería del Antiguo - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Guests staying at Mercure San Sebastian Monte Igueldo enjoy a children's pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this family-friendly hotel include meeting rooms, a seasonal outdoor pool, and a library.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include minibars, hair dryers, and safes. Change of towels is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from July to September.
  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

Is a free cancellation option available at Mercure San Sebastian Monte Igueldo?

Mercure San Sebastian Monte Igueldo provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure San Sebastian Monte Igueldo?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at Mercure San Sebastian Monte Igueldo on Dec 1, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure San Sebastian Monte Igueldo?

This hotel is situated in Antiguo, just steps from Monte Igueldo. You'll also find Concha Beach and Bay of Biscay within a short drive.

Is parking available on site at Mercure San Sebastian Monte Igueldo?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Mercure San Sebastian Monte Igueldo feature a casino on the premises?

No, Mercure San Sebastian Monte Igueldo doesn't have a casino.

Will I find an indoor pool at Mercure San Sebastian Monte Igueldo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10 AM and 9 PM and the seasonal pool is normally open from July until September.

What will couples enjoy most about a stay at Mercure San Sebastian Monte Igueldo?

Couples staying at this hotel will appreciate amenities like a minibar as well as 2 restaurants and 2 bars/lounges.

Are there hot tubs at Mercure San Sebastian Monte Igueldo?

No, this hotel doesn't have a spa tub.

Does Mercure San Sebastian Monte Igueldo have a restaurant with a breakfast menu?

Yes, Mercure San Sebastian Monte Igueldo has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure San Sebastian Monte Igueldo allow pets to stay free of charge?

No, pets aren't allowed at Mercure San Sebastian Monte Igueldo though service animals are welcome.

Are there connecting rooms at Mercure San Sebastian Monte Igueldo?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Mercure San Sebastian Monte Igueldo?

The closest major airport to Mercure San Sebastian Monte Igueldo is San Sebastian (EAS), which is 17.4 mi away (31 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25.9 mi away.

Are there rooms with balconies that I can book at Mercure San Sebastian Monte Igueldo?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and mountain views.

Does Mercure San Sebastian Monte Igueldo have a wedding venue?

There are wedding services available at Mercure San Sebastian Monte Igueldo if that's in your vacation plans.

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 363 out of 689 reviews
Rating 8 - Good. 177 out of 689 reviews
Rating 6 - Okay. 82 out of 689 reviews
Rating 4 - Poor. 44 out of 689 reviews
Rating 2 - Terrible. 23 out of 689 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful lobby and dinning area. Hotel has an amazing view of the city
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The views
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, lovely hotel, stunning views, only issue we had was the people In the room next to us was so loud, arguing and slamming doors and the walls are paper thin.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, friendly staff, comfortable bed. The only downside was you may hear your neighbors sometimes.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Beautiful views great location Amazing breakfast
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The room was clean but had a fusty smell when entering. Beds were comfortable. Trying to get drink at bar proved tricky as wasnt manned well. Check-in was chaos. Asked to check in early as had an injury but room wasnt ready… but then once 3 oclock came everyone rushed to check-in & it was a long drawn out wait that didnt need to happen. Staff were twiddling their thumbs up until 3pm!! Restaurant staff & cleaning staff were very helpful however & views are spectacular. However a day-trip would suffice
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Donastia bay from the bar is just magnificent, day and night! The staff are all wonderfully welcoming and friendly. The parking for disabled guests is excellent right next to the hotel entry. The food in the restaurant was a little expensive for what was served, Be prepared to show the parking attendant at the amusement park your hotel booking!! All in all a good stay!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very rude check in staff. Gave us the worst room in the hotel which they were obliged by law to have. Reason that we were using “coupons” i.e. booked the room using Hotels.com. Being an Expedia premium member I have never heard something like that and if such behavior will be met in the future it will be the death of Expedia alike booking services. Otherwise than that the Hotel and pool area is very good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views. Great bar. Quiet and relaxing place.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel too far away from the town. Only way down is the lift, unless you want to walk a couple of miles along winding roads. And last time for the lift back to hotel is 19.30 which isn’t great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hotel
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The view is second to none!
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
View amazing if you get the room with balcony
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Amazing views, brilliant staff, great feel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful area
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Amazing views of San Sebastián! Great pool and rooms very clean!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with a fantastic view over the city.
View from the room
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have the breakfast but room was clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
We loved the quietness at the pool all afternoon-evening, the views, the weather, ...
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service and people
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views from this hotel atop Monte Igueldo. Breakfast and bar were very good. If you're planning to use the funicular to get to/from town, know that its last run is at 8:30pm.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay wasn't very good and especially not worth the money. Breakfast was nothing special. Our main problem was that the room was VERY dirty and smelled really bad. Upon requesting another room, we were told to move out of the hotel. Since we booked on Expedia, we couldn't be reimbursed by the hotel, so we stayed. We were told the room would be cleaned, but that didn't improve much. We had dust, finger- and toe nails that certainly weren't ours, hair and a bad smell of mold, though none was visible. The bathroom sink had toothpaste from the guests before us. All in all pretty rough. The views are great, but how does that help when the food is meh and the room is disgusting. Furthermore the manager is super aggressive and not helpful at all. We saw other guests being screamed-at.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing location, very clean, and very helpful staff! We can’t wait to go back!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation, great view of the bay, very good restaurant. We would love to come back.
Stayed 1 night in May 2024