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Hotel Arbaso

4.0 star property
Central hotel with a 24-hour fitness center connected to the convention center in San Sebastián

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Photo gallery for Hotel Arbaso

Front of property
Reception
Exterior
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Concha Promenade
    ‪4 min walk‬
  • Plaza de La Constitucion
    ‪11 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪17 min walk‬
  • San Sebastian (EAS)
    ‪23 min drive‬

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Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Basic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Premium bedding, down comforters, Select Comfort beds, minibar

Comfort Room

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Basic Suite

  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador) | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Suite (Mirador)

  • City view
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room

Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area | 43-inch TV with digital channels, Netflix, streaming services

Deluxe Suite, 2 Bedrooms (Catedral)

  • City view
  • 786 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Penthouse

  • City view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Duplex

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

San Sebastián

Located in San Sebastián Centro, Hotel Arbaso is next to Cathedral of the Good Shepherd and Edificio de Correos. This 50-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. Centrally located in San Sebastián, the hotel is connected to the convention center, and a short walk from Concha Beach and Maria Cristina Bridge.

What's nearby

  • Cathedral of the Good Shepherd - 1 min walk - 0.1 miles
  • Concha Promenade - 4 min walk - 0.3 miles
  • Plaza de La Constitucion - 11 min walk - 0.6 miles
  • Kursaal Congress Centre and Auditorium - 12 min walk - 0.7 miles
  • Donostia-San Sebastian Aquarium - 17 min walk - 0.9 miles

Getting around

  • Donostia-San Sebastián Station - 5 min walk
  • San Sebastian (EAS) - 22 min drive

Restaurants

  • ‪Bar Antonio - ‬4 min walk
  • ‪Old Town Coffee - ‬4 min walk
  • ‪Narru - ‬1 min walk
  • ‪Iturralde - ‬4 min walk
  • ‪La Espiga - ‬3 min walk

About this property

Hotel Arbaso

Central hotel with a 24-hour fitness center connected to the convention center in San Sebastián
At Hotel Arbaso, guests have access to a 24-hour gym, a steam room, and free WiFi in public areas. Parking is EUR 35 per night (EUR 35 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 57 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free use of bicycles, express check-in, and express check-out.
43-inch TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Minibars, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a steam room, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Hotel Arbaso?

Hotel Arbaso offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Arbaso?

As of May 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Arbaso on May 25, 2025 start from $258.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Arbaso?

This hotel is situated in San Sebastián Centro, just steps from Cathedral of the Good Shepherd and Maria Cristina Bridge, and within a short walk of Concha Beach. You'll also find Concha Promenade and Bay of Biscay less than a mile away.

Is there parking available at Hotel Arbaso?

Yes, secured valet parking is offered for EUR 35 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hotel Arbaso?

Spa services at the hotel include couples treatments.

Does Hotel Arbaso feature a casino at the property?

No, Hotel Arbaso doesn't have a casino.

Will I find an indoor pool at Hotel Arbaso?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Arbaso?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Hotel Arbaso have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Arbaso have a restaurant that serves breakfast?

Yes, Hotel Arbaso serves a cooked-to-order breakfast for a surcharge each morning at Narru.

Will Hotel Arbaso allow pets to stay free of charge?

No, pets aren't allowed at Hotel Arbaso though service animals are welcome.

Are there connecting rooms at Hotel Arbaso?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Arbaso?

The closest major airport to Hotel Arbaso is San Sebastian (EAS), which is 12.5 mi away (22 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 29.6 mi away (41-minute drive).

Can I book a room with a balcony at Hotel Arbaso?

No, there aren't any guestrooms with balconies at Hotel Arbaso.

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 313 out of 354 reviews
Rating 8 - Good. 27 out of 354 reviews
Rating 6 - Okay. 5 out of 354 reviews
Rating 4 - Poor. 1 out of 354 reviews
Rating 2 - Terrible. 8 out of 354 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very nice staff in an amazing hotel. We did enjoy it and would go again FOR SURE.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week stay in Arbaso

Execellent stay, amazing staff, incredible food and beautiful room couldn’t recommend the hotel any more!
Stayed 6 nights in Jan 2025

10/10 Excellent

Siu Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent room with welcoming staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Dec 2024

10/10 Excellent

Walter, Chestnut Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

mohammed

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay at Hotel Arbaso! Will return for sure!
Stayed 8 nights in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in a super location.

The hotel is in an ideal location and the room was very spacious. The ceilings are very high and there was a large desktop for working. The shower was amazing. One of the best I have seen. Only tiny complaint is the room was a bit drafty, but it was unusually cold the week we were there. Overall and wonderful stay and great value.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Wonderful stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Blas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

My whole experience was amazing. Everything at the hotel was amazing. Our first night the bathroom shower was not working and they quickly changed our room. Service is 10/10, everyone was extremely kind and eager to help. The room was super clean, beds were comfortable and the AC works well. Bathroom was also very clean. The location of the hotel is great, walking distance to all the shops and restaurants. Hotel restaurant is also excellent. I would definitely come back and would recommend it
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this hotel! Clean, contemporary atmosphere without feeling sterile. Master suite had a very comfortable king bed/pillows, spacious bathroom w/2 sinks, automatic bidet toilet, roomy shower with multiple shower options. Excellent bar/restaurant in the lobby with great bartenders. Amazing staff, from the doormen to the concierge. Whatever we asked for, they made it happen - quickly and with a smile. Private tour of Rioja wine country? They had it booked in an hour with a guide who is an expert on Basque history and culture. Daytrip to the Guggenheim in Bilbao? Here's the best way to do it. Not an inexpensive hotel, but far less expensive than some of the marquis hotels in the city and worth every penny. Truly, this is what every upscale hotel experience should be like.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in every way...
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our three night stay at Hotel Arbaso. It is a modern and clean property, and we got our best sleep during our trip here! Everyone on the staff is very friendly, warm, and helpful. The location could not be more perfect. It's located on a quiet street and in walking distance to many sites including the Old Town, beach, and restaurants. The room was quite spacious also, and I surely enjoyed the Dyson hair dryer in the bathroom!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, excellent attention to detail. Excellent staff. Hotel very well situated. Hard to fault this lovely hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Daraphanh, West Covina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new clean , great service, nice staff.
Stayed 2 nights in Sep 2024

2/10 Terrible

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upside was that we had a junior suite which was excellent. There was not really a bar area and the staff always seemed stressed. Trying to find seat for us was also a challenge. Reception staff were great as were the hall guys, don’t miss the sauna.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

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