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Hotel Arbaso

4.0 star property
Central hotel with a steam room connected to the convention center in San Sebastián

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Photo gallery for Hotel Arbaso

Front of property
Porch
Breakfast, lunch, dinner served; Basque cuisine
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Place, Cathedral of the Good Shepherd
    ‪2 min walk‬
  • Place, Maria Cristina Bridge
    ‪2 min walk‬
  • Place, Concha Promenade
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Basic Double Room

7.2 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Premium bedding, down comforters, Select Comfort beds, minibar

Comfort Room

9.2 out of 10
Wonderful
(34 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Penthouse

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Duplex

10.0 out of 10
Exceptional
(6 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Basic Suite

  • 538 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador) | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area | 43-inch TV with digital channels, Netflix, streaming services

Deluxe Suite, 2 Bedrooms (Catedral)

  • 786 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

About the neighborhood

San Sebastián

Located in San Sebastián Centro, Hotel Arbaso is next to Cathedral of the Good Shepherd and Edificio de Correos. This 50-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. Centrally located in San Sebastián, the hotel is connected to the convention center, and a short walk from Concha Beach and Maria Cristina Bridge.

What's nearby

  • Cathedral of the Good Shepherd - 2 min walk - 0.1 miles
  • Maria Cristina Bridge - 2 min walk - 0.1 miles
  • Concha Promenade - 3 min walk - 0.2 miles
  • Concha Beach - 3 min walk - 0.2 miles
  • San Sebastian City Hall - 6 min walk - 0.4 miles

Getting around

  • Donostia-San Sebastián Station - 5 min walk
  • San Sebastian (EAS) - 22 min drive

Restaurants

  • ‪Caravanserai - ‬2 min walk
  • ‪La Espiga - ‬3 min walk
  • ‪Maun - ‬2 min walk
  • ‪Patagonia Gastrobar Centro - ‬1 min walk
  • ‪Narru - ‬1 min walk

About this property

Hotel Arbaso

Central hotel with a steam room connected to the convention center in San Sebastián
At Hotel Arbaso, guests have access to a 24-hour gym, a steam room, and free WiFi in public areas. Parking is EUR 35 per night (EUR 35 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 57 per person one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include free use of bicycles, express check-in, and express check-out.
43-inch TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Minibars, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a steam room, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Hotel Arbaso?

Hotel Arbaso offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Arbaso?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Arbaso on Dec 28, 2025 start from $238.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Arbaso?

This hotel is situated in San Sebastián Centro, just steps from Cathedral of the Good Shepherd and Edificio de Correos, and within a short walk of Concha Beach. You'll also find Concha Promenade and Bay of Biscay less than a mile away.

Will I be able to park at Hotel Arbaso?

Yes, secured valet parking is offered for EUR 35 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hotel Arbaso?

Spa services at the hotel include couples treatments.

Does Hotel Arbaso feature a casino at the property?

No, Hotel Arbaso doesn't have a casino.

Will I find an indoor pool at Hotel Arbaso?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Arbaso?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Hotel Arbaso?

No, but this hotel does have a steam room.

Does Hotel Arbaso have a restaurant that serves breakfast?

Yes, Hotel Arbaso serves a cooked-to-order breakfast for a surcharge each morning at Narru.

Will Hotel Arbaso allow pets to stay free of charge?

No, pets aren't allowed at Hotel Arbaso though service animals are welcome.

Does Hotel Arbaso have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Arbaso?

The closest major airport to Hotel Arbaso is San Sebastian (EAS), which is 12.5 mi away (22 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 29.6 mi away (41-minute drive).

Are there rooms with balconies at Hotel Arbaso?

No, there aren't any guestrooms with balconies at Hotel Arbaso.

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 355 out of 402 reviews
Rating 8 - Good. 28 out of 402 reviews
Rating 6 - Okay. 9 out of 402 reviews
Rating 4 - Poor. 2 out of 402 reviews
Rating 2 - Terrible. 8 out of 402 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, walking distance to all attractions, beach, old city and Pincho bars. The staff were amazing, and helped us figure out what tours to take and they even made all the reservations for us on line. The restaurant at the hotel Narru was also excellent and so convenient. Great menu and wonderful food. I highly recommend this hotel, will definitely rebook Arbaso if I revisit San Sebastián again.
Stayed 4 nights in Aug 2025

4/10 Poor

Kaylie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price, there were unfortunately minimal amenities, lots of noise and dust due to nearby construction, and a weird sewage smell.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff were warm, welcoming, and very accommodating, and the hotel itself was clean, comfortable, and well-maintained. I also appreciated the excellent room service from the fantastic hotel restaurant. The location was perfect — close to many shops and restaurants, yet still quiet and peaceful inside the room despite nearby street traffic. I’d be happy to stay here again if I return to San Sebastián.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location
Stayed 3 nights in Aug 2025

6/10 Okay

KUMIKO

Traveled with family and small children
Disliked: Cleanliness, staff & service
nothing
Stayed 4 nights in Aug 2025

10/10 Excellent

Barrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and luxurious boutique hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 6 nights in Jul 2025

10/10 Excellent

Guan Lin Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Beautiful and impressive hotel
Stayed 3 nights in Jul 2025

6/10 Okay

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice rooms. Priced well compared to others.
Stayed 4 nights in Jun 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was perfect for us. Excellent location in smart central area of town by the cathedral. Everything we wanted to see was in reasonable walking distance. The staff were brilliant. Very polite, friendly and helpful. Negotiating the one way system was a bit challenging. lots of smart shops around. Loved the understated decor of the hotel. Freebies in minibar a nice touch. Towels provided for the beach. Fantastic, clean sandy beach and clean sea water - not something we’re used to in England. Highly recommended hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Arbaso San Seb

What a wonderful hotel. Exceptional staff. A beautiful location. Central for shops/station & only a short walk to Old Town
Stayed 5 nights in Jun 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Incredible staff, perfect bathrooms. Wonderful location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Reinaldo, Miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Professional and welcoming. Hotel is centrally located. Couldn’t have asked for a better location. Rooms are spacious, modern and comfortable. Restaurant is a nice touch. The hotel provides beach towel, umbrella and beach bag, which was unexpected and very much appreciated!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Agnes

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic design, restaurant and location!

LOVED the design and attention to design of this hotel! The high ceilings, the light fixtures, the tiles in the bathroom... I could go on. Minimal sleek and very evidently high quality! Also lived that there was a pintxos restaurant + a more sophisticated restaurant (Narru) as part of the hotel. I also live the gym. And sauna. Some critiques are that the showers need some bleach attention, and gym equipment needs more frequent cleaning. But I'm being quite picky! Please keep up with the good work!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

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