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Akelarre - Relais & Châteaux

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Akelarre Ocean Suite | Room amenity
Property video
Panoramic Junior Suite | Terrace/patio
Akelarre Ocean Suite | Bathroom | Separate tub and shower, rainfall showerhead, hair dryer, bathrobes
Porch

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Padre Orcolaga, 56, San Sebastián, 20008
  • Place, Monte Igueldo
    ‪8 min drive‬
  • Place, Ondarreta Beach
    ‪9 min drive‬
  • Place, Concha Promenade
    ‪9 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Horizon

Superior Horizon | Minibar, in-room safe, desk, blackout drapes

Superior Horizon

10.0 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Junior Suite

Panoramic Junior Suite | Minibar, in-room safe, desk, blackout drapes

Panoramic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Akelarre Ocean Suite

Akelarre Ocean Suite | Room amenity

Akelarre Ocean Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

San Sebastián

Located in Igueldo within 2 miles (3 km) of Bay of Biscay, Akelarre - Relais & Châteaux is within a few miles (5 km) of Monte Igueldo. This 22-room, 5-star hotel has a winery, a full-service spa, and 2 restaurants.

What's nearby

  • Monte Igueldo - 8 min drive - 3.3 miles
  • Ondarreta Beach - 9 min drive - 4.1 miles
  • Royal Palace of Miramar - 9 min drive - 4.3 miles
  • Concha Promenade - 9 min drive - 4.5 miles
  • Miramar Palace - 9 min drive - 4.5 miles

Getting around

  • San Sebastian Amara Station - 18 min drive
  • Bilbao Airport (BIO) - 73 min drive

Restaurants

  • ‪Restaurante Rekondo - ‬5 min drive
  • ‪Ekaitz-Polipaso - ‬3 min drive
  • ‪Txola - ‬7 min drive
  • ‪Somos - Coffee & Bakery - ‬7 min drive
  • ‪Bar Auñamendi - ‬7 min drive

About this property

Akelarre - Relais & Châteaux

Guests of Akelarre - Relais & Châteaux have access to a winery, a full-service spa, and an indoor pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a rooftop terrace.
Guests can expect to find plasma TVs and stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and bidets. Furnished balconies, iPod docks, and sitting areas are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Exterior
Hotel Palacio Bellas Artes San Sebastián, Curio Collection
San Sebastián Centro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$340 nightly
The price is $374
Jun 30 - Jul 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akelarre
  • Oteiza

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Winery

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 14 and younger (only guests older than 14 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.
Property Registration Number B75201772

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Akelarre San Sebastian
Akelarre San Sebastian
Akelarre
Hotel Akelarre
Akelarre Relais Châteaux
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastián
Akelarre - Relais & Châteaux Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Akelarre - Relais & Châteaux?

Akelarre - Relais & Châteaux provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Akelarre - Relais & Châteaux?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Akelarre - Relais & Châteaux on Jun 15, 2026 start from $1,157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Akelarre - Relais & Châteaux?

This hotel is situated in Igueldo, close to Concha Promenade, Donostia-San Sebastian Aquarium, and Concha Beach. You'll also find Bay of Biscay and Monte Igueldo within a short drive.

Is there parking available at Akelarre - Relais & Châteaux?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Akelarre - Relais & Châteaux?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Are there luxury amenities available at Akelarre - Relais & Châteaux?

Yes, guests can indulge in luxuries such as an indoor pool, a 3 Michelin star restaurant, and a winery at this hotel.

Does Akelarre - Relais & Châteaux include a casino at the property?

No, Akelarre - Relais & Châteaux doesn't have a casino.

Will I find an indoor pool at Akelarre - Relais & Châteaux?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Akelarre - Relais & Châteaux?

There are many amenities for couples at this hotel, including a 3 Michelin star restaurant and an indoor pool plus some guestrooms feature a private pool.

Does Akelarre - Relais & Châteaux have a hot tub?

No, but this hotel does have a steam room.

Does Akelarre - Relais & Châteaux feature a restaurant that includes a breakfast menu?

Yes, Akelarre - Relais & Châteaux has 2 restaurants, and serves free full breakfasts each morning.

Will Akelarre - Relais & Châteaux allow pets to stay for free?

No, pets aren't allowed at Akelarre - Relais & Châteaux.

Does Akelarre - Relais & Châteaux have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Akelarre - Relais & Châteaux?

The closest major airport to Akelarre - Relais & Châteaux is San Sebastian (EAS), which is 18.8 mi away (34 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 27.9 mi away.

Are there rooms with balconies at Akelarre - Relais & Châteaux?

Yes, every guestroom at Akelarre - Relais & Châteaux comes with a furnished balcony and some offer sea views.

Akelarre - Relais & Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 120 out of 144 reviews
Rating 8 - Good. 14 out of 144 reviews
Rating 6 - Okay. 6 out of 144 reviews
Rating 4 - Poor. 1 out of 144 reviews
Rating 2 - Terrible. 3 out of 144 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and beautiful views
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive, awesome service and food
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Naeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I've ever stayed
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Torsten Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a very nice hotel with excellent service
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Special atmosphere.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we could stay longer

We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

luiz guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary - incredibly beautiful. Staff was outstanding.
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Junghwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 10-Star if I could. Staying at this hotel was an experience for us. It has everything we wanted for the relaxing &re-energizing holiday. We definitely come back for our next holiday.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

Life of luxury

This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, but ufortunately some shortcomings

We had booked a room with a kingsized bed, but it turned out to be just two single beds put together. We where told that all the beds were this way. Very anoying to have that crack in the center of the bed, when you just want to cuddle in the nice surroundings of this else very nice hotel
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities
Tudo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities
Otimo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel, raffiné et luxueux. Spa agréable, nombre de chambre réduit qui confirme l'impression d'exclusivité.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Misa

Liked: Cleanliness, amenities, property conditions & facilities
ロケーションが最高でした！ お部屋も広くて静かでとても落ち着きます。料理も当然最高でした
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

tadahiro

Disliked: Staff & service, room comfort
湯沸かし機もなく、冷蔵庫に水を冷やすことができず、赤ワインをサービスだけでなく、別の飲料水も、サービスするべき。応接セットも座り心地が悪く、ベットも寝心地が悪かった。
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Joon Hwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

완벽한 호텔

완벽한 호텔을 경험했습니다. 이보다 더 좋을수 있을까 싶습니다.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

carine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique!
Stayed 1 night in Apr 2023

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