See all properties

Akelarre - Relais & Châteaux

5.0 star property
Luxury hotel with 2 restaurants and a winery
VIP Access

Choose dates to view prices

Photo gallery for Akelarre - Relais & Châteaux

Akelarre Ocean Suite | Room amenity
Property video
Couples treatment rooms, Turkish bath, body treatments, body wraps
Akelarre Ocean Suite | Minibar, in-room safe, desk, blackout drapes
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast included
  • Gym

Explore the area

View in a map
Padre Orcolaga, 56, San Sebastián, 20008
  • Place, Monte Igueldo
    ‪5 min drive‬
  • Place, Ondarreta Beach
    ‪6 min drive‬
  • Place, Concha Promenade
    ‪7 min drive‬
  • Airport, San Sebastian (EAS)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Horizon

Double Horizon | Minibar, in-room safe, desk, blackout drapes

Double Horizon

9.8 out of 10
Exceptional
(9 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Deluxe

Panoramic Deluxe | Minibar, in-room safe, desk, blackout drapes

Panoramic Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Akelarre Ocean Suite

Akelarre Ocean Suite | Room amenity

Akelarre Ocean Suite

10.0 out of 10
Exceptional
(1 review)
  • 1076 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

You may also like

Ad
Property grounds

Hotel Luze Boutique San Sebastián

Igueldo
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 21 reviews
$115 nightly
The price is $127
Nov 30 - Dec 1
Total with taxes and fees
Hotel Luze Boutique San Sebastián

About the neighborhood

San Sebastián

Located in Igueldo within 2 miles (3 km) of Bay of Biscay, Akelarre - Relais & Châteaux is within a few miles (5 km) of Monte Igueldo. This 22-room, 5-star hotel has a winery, a full-service spa, and 2 restaurants.

What's nearby

  • Monte Igueldo - 5 min drive - 2.6 miles
  • Ondarreta Beach - 6 min drive - 3.2 miles
  • Concha Promenade - 7 min drive - 3.7 miles
  • Miramar Palace - 7 min drive - 3.7 miles
  • Santa Clara Island - 7 min drive - 3.5 miles

Getting around

  • San Sebastian Amara Station - 18 min drive
  • Bilbao Airport (BIO) - 73 min drive

Restaurants

  • ‪Restaurante Tximistarri - ‬7 min drive
  • ‪Alaia - ‬5 min drive
  • ‪Asador Portuetxe - ‬8 min drive
  • ‪Bar Campus - ‬7 min drive
  • ‪Somos - Coffee & Bakery - ‬7 min drive

About this property

Akelarre - Relais & Châteaux

Luxury hotel with 2 restaurants and a winery
Guests of Akelarre - Relais & Châteaux have access to a winery, a full-service spa, and an indoor pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a rooftop terrace.
Guests can expect to find plasma TVs and stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and bidets. Furnished balconies, iPod docks, and sitting areas are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Meeting facility
Hotel Maria Cristina, a Luxury Collection Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 798 reviews
$333 nightly
The price is $366
Dec 21 - Dec 22
Total with taxes and fees
Hotel Maria Cristina, a Luxury Collection Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akelarre
  • Oteiza

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Winery

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 14 and younger (only guests older than 14 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.
Property Registration Number B75201772

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Akelarre San Sebastian
Akelarre San Sebastian
Akelarre
Hotel Akelarre
Akelarre Relais Châteaux
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastián
Akelarre - Relais & Châteaux Hotel San Sebastián

Frequently asked questions

Is free cancellation available at Akelarre - Relais & Châteaux?

Akelarre - Relais & Châteaux provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see around Akelarre - Relais & Châteaux?

This hotel is situated in Igueldo, close to Concha Beach, Monte Igueldo, and Ondarreta Beach. You'll also find Bay of Biscay and Concha Promenade within a short drive.

Is there parking available at Akelarre - Relais & Châteaux?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Akelarre - Relais & Châteaux?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does Akelarre - Relais & Châteaux include a casino at the property?

No, Akelarre - Relais & Châteaux doesn't have a casino.

Will I find an indoor pool at Akelarre - Relais & Châteaux?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Akelarre - Relais & Châteaux?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature private pools.

Are there hot tubs at Akelarre - Relais & Châteaux?

No, but this hotel does have a steam room.

Does Akelarre - Relais & Châteaux feature a restaurant that includes a breakfast menu?

Yes, Akelarre - Relais & Châteaux has 2 restaurants, and serves free full breakfasts each morning.

Will Akelarre - Relais & Châteaux allow pets to stay for free?

No, pets aren't allowed at Akelarre - Relais & Châteaux.

Does Akelarre - Relais & Châteaux have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Akelarre - Relais & Châteaux?

The closest major airport to Akelarre - Relais & Châteaux is San Sebastian (EAS), which is 18.8 mi away (34 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 27.9 mi away.

Are there rooms with balconies at Akelarre - Relais & Châteaux?

Yes, every guestroom at Akelarre - Relais & Châteaux comes with a furnished balcony with some featuring sea views.

Akelarre - Relais & Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 135 reviews
Rating 8 - Good. 13 out of 135 reviews
Rating 6 - Okay. 6 out of 135 reviews
Rating 4 - Poor. 1 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Stayed 1 night in Aug 2025

10/10 Excellent

luiz guilherme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Naeun, Thornhill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I've ever stayed
Stayed 1 night in Nov 2024

6/10 Okay

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

Life of luxury

This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Flavio

Stayed 2 nights in Sep 2023

10/10 Excellent

JULIETA

Stayed 2 nights in Aug 2023

10/10 Excellent

Alan

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary - incredibly beautiful. Staff was outstanding.

10/10 Excellent

Kathleen, santa fe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Stayed 2 nights in Sep 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we could stay longer

We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Lack of thoughtfulness

The aesthetics, environment, and services are top notch. However, there are quite a few things they could improve. 1. Bathroom floor was super slippery. We have to be extra careful when we walk in. If you were wearing slippers or theres water on the floor, even more dangerous. 2. The curtain was quite different to close completely. It was heavy and leaves a big gap at the end, which will be a problem for light sensitive sleeper. 3. The door has no lock, so u cannot stop cleaners coming in if you forgot to put the do not disturb sign on the door. 4. The room service menu has very little choice. They have a room service menu and a snack bar menu, yet many items are the same. Overall, the hotel itself was amazing, great spa, convenient parking, good people, impeccable views. But there is still room for improvement on the thoughtfulness. The experience could have been better.
Stayed 5 nights in Jun 2022

10/10 Excellent

Miguel

Stayed 3 nights in May 2022

10/10 Excellent

Expedy

Stayed 8 nights in Apr 2022

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, food service and staff!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully set just outside of the city, the hotel is modern, peaceful with incredible views. It's an added bonus to have one of the best restaurants in the city as part of the hotel as well!
Stayed 3 nights in Jul 2020

6/10 Okay

Thai Ping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overpriced hotel and restaurant, but fab views.

This is more of a 4 star hotel than a 5 star, as there’s no pool, despite being far from any beach. There’s a beautiful indoor jacuzzi at the wellness centre, but nobody there to help, so we had to get towels from an open massage room! No changing facilities that we could see, except for a mixed gender toilet with shower. No lockers either. The steam room was out of order. There was a new member of staff answering the phone who didn’t know anything about the hotel. Breakfast service was super-slow, though the food was ok and the views amazing. The location is idillic and the views stunning, but the service is very patchy. Certainly not what one would expect when spending €500 per night. We couldn’t work out the iPod-like room phone and couldn’t call reception at all: no instructions anywhere. We ate in the much lauded Michelin starred restaurant, but were quite disappointed to be truthful. Not worth the €300 x person.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible. Seriously world class luxury. Staff was wonderful and all the little details in the room went above and beyond. Toiletries were super high quality and loved the traditional pastries left in the room for turn-down. Could have been the best pastry we had while in San Sebastian. I want to visit again and again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, all the staff were so lovely and made us feel very special.
Stayed 4 nights in Nov 2019

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

Hotels

Flights

Packages