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Recent guest reviews

I like that it's a nice clean place where you can relax. In a good area

when i arrived, my room floor was flooded from a leak in the bathroom sink. They sent a man to the room who mopped the floor but buy the time he was done it was flooding again .i requested another room and was given one outside the reception area. People checking in late night was very loud and at about 5:30 A.M. the set up for breakfast was being prepared also outside my room. lot of noise and door locks were common house type locks. not secure at all. nearest place to get food was a several block walk buildings in need of repair all over.Not at all what the photos show. I would not stay here again.

NOTHING EVERYTHING WAS FINE NO MORE COMENTS MY PEOPLE WAS WONDERFUL ESA ES MI GENTE

Its a more tranquil and down to earth hotel. Highly recommend. A more bang for your buck option that has an amazing terrace.

the hotel is in a spot that you cant not make the sound of anything because is near the other residencial area is a ghost town terrible. place to stay if you want to chill and have a good time

Delicious breakfast, great AC in room. Very polite and accomodating staff.

Boulevard y Urbanizacion Santa Elena Antiguo Cuscatlan

Hotel highlights

  • Walking distance to U.S. Embassy in San Salvador
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

U.S. Embassy in San Salvador is a short stroll from Hotel Santa Elena, and other popular attractions like La Laguna Botanical Garden are within a couple of miles (3 km). This 3-star hotel has 25 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 8:00 AM.


Rooms

The 25 rooms are air-conditioned and have phones. 43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi.


Property features

At Hotel Santa Elena, guests have access to an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for SVC 27 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a terrace and a garden.

Room options

Standard Room, 1 Double Bed

1 Double Bed | Sleeps 2

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Hotel Santa Elena

Everyone (3) Family (5)
5
Family

I like that it's a nice clean place where you can relax. In a good area

By , from New Jersey on Feb 22, 2020

Review comment responded on Mar 3, 2020

Dear Julio , thank you for choosing Hotel Santa Elena, we are pleased to read your opinion about your stay and that you could relax.We look forward to serving you again in the future.

2
Friends Business Business

when i arrived, my room floor was flooded from a leak in the bathroom sink. They sent a man to the room who mopped the floor but buy the time he was done it was flooding again .i requested another room and was given one outside the reception area. People checking in late night was very loud and at about 5:30 A.M. the set up for breakfast was being prepared also outside my room. lot of noise and door locks were common house type locks. not secure at all. nearest place to get food was a several block walk buildings in need of repair all over.Not at all what the photos show. I would not stay here again.

By , from inwood wva. usa. on Jan 25, 2020

Review comment responded on Feb 1, 2020

Dear Ray, we appreciate the time spent reviewing your recent experience at Hotel Santa Elena, we always strive to exceed the expectations of our customers and your opinions will help our team achieve that goal. We apologize for the inconveniences experienced during your stay, we appreciate your constructive criticism it will help us improve our service.

5
Family Family

NOTHING EVERYTHING WAS FINE NO MORE COMENTS MY PEOPLE WAS WONDERFUL ESA ES MI GENTE

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Dear Guest, thank you for preference and your positive review about your recent visit to Hotel Santa Elena. We are delighted to know that we were able to meet your expectations, Our staff strives to offer the best quality of service. Once again thank you for choosing us, we look forward to welcome you again very soon.

4
Family

Its a more tranquil and down to earth hotel. Highly recommend. A more bang for your buck option that has an amazing terrace.

By on Dec 16, 2019

Review comment responded on Dec 18, 2019

Dear Guest, we would like to thank you for the positive comments you have shared regarding your recent visit to Hotel Santa Elena we are delighted to know that we were able to meet your expectations. Our staff strives to offer the best quality of service. Thank you for choosing us and we look forward to welcoming you again very soon.

2
Family

the hotel is in a spot that you cant not make the sound of anything because is near the other residencial area is a ghost town terrible. place to stay if you want to chill and have a good time

By on Oct 10, 2019

Review comment responded on Oct 15, 2019

Dear guest, we appreciate the time spent reviewing your recent experience at Hotel Santa Elena, we always strive to exceed the expectations of our customers. Your comment will help our team achieve that goal. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again

5
Everyone

By on Jun 11, 2019

5
Everyone

Delicious breakfast, great AC in room. Very polite and accomodating staff.

By , from New York on Jan 3, 2018

5
Everyone

By on Oct 15, 2020

Review comment responded on Oct 23, 2020

!Gracias por hospedarse con nosotros! su opinión es muy importante. Esperamos su visita nuevamente.

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