Casa Quetzal

3.5 star property
Colonial hotel in San Miguel de Allende with a 24-hour front desk

Choose dates to view prices

Photo gallery for Casa Quetzal

Exterior
Exterior
Junior Suite | In-room safe, iron/ironing board, bed sheets
Exterior
Master Suite | In-room safe, iron/ironing board, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Hospicio 34 Col. Centro, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪3 min walk‬
  • Allende Garden
    ‪3 min walk‬
  • Juarez Park
    ‪5 min walk‬

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Room options

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Villa

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Master Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

8.4 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Miguel de Allende

Located in Zona Centro, Casa Quetzal is adjacent to Plaza de Toros San Miguel de Allende and within a 5-minute walk of Church of San Miguel Arcángel. This 12-room, 3.5-star hotel welcomes guests with conveniences like concierge services, a terrace, and a 24-hour front desk.

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • Allende Garden - 3 min walk - 0.2 miles
  • San Miguel de Allende Historical Museum - 5 min walk - 0.3 miles
  • Juarez Park - 5 min walk - 0.3 miles
  • San Miguel de Allende Public Library - 9 min walk - 0.5 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • ‪San Agustín - ‬3 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬3 min walk
  • ‪El Pegaso - ‬3 min walk
  • ‪La Unica - San Miguel de Allende - ‬3 min walk
  • ‪El Manantial - ‬3 min walk

About this property

Casa Quetzal

Colonial hotel in San Miguel de Allende with a 24-hour front desk
Guests staying at Casa Quetzal enjoy free WiFi in public areas, a terrace, and a garden. Transportation is made easy with an area shuttle. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 floor
  • 2 buildings
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Coffee grinder
  • Free bottled water

More

  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 10 2024 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Quetzal
Casa Quetzal Hotel
Casa Quetzal Hotel San Miguel de Allende
Casa Quetzal San Miguel de Allende
Hotel Casa Quetzal
Casa Quetzal Hotel
Casa Quetzal San Miguel de Allende
Casa Quetzal Hotel San Miguel de Allende

Frequently asked questions

Is a free cancellation option available at Casa Quetzal?

Casa Quetzal offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do near Casa Quetzal?

This hotel is situated in Zona Centro, just steps from Church of San Miguel Arcángel and Plaza de Toros San Miguel de Allende, and within a short walk of Allende Garden. You'll also find San Miguel de Allende Historical Museum and Juarez Park less than a mile away.

Is parking available on site at Casa Quetzal?

No, this hotel doesn't offer parking.

Does Casa Quetzal have a casino at the property?

No, Casa Quetzal doesn't have a casino.

Is there an indoor pool at Casa Quetzal?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casa Quetzal?

Couples staying at this hotel will appreciate amenities like in-room massages as well as concierge services and a terrace.

Does Casa Quetzal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Quetzal have a restaurant with a breakfast menu?

No, Casa Quetzal doesn't have a restaurant that serves breakfast.

Does Casa Quetzal allow pets to stay for free?

No, pets aren't allowed at Casa Quetzal.

Does Casa Quetzal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Casa Quetzal?

No, there aren't any guestrooms with balconies at Casa Quetzal.

Casa Quetzal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 576 reviews
Rating 8 - Good. 204 out of 576 reviews
Rating 6 - Okay. 69 out of 576 reviews
Rating 4 - Poor. 18 out of 576 reviews
Rating 2 - Terrible. 15 out of 576 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Janett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! Super friendly staff and very attentive. Will definitely be back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar fantástico- el ambiente y los empleados fueron muy amable. Me divertí mucho!
Stayed 3 nights in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, really quite place and beautiful
Stayed 1 night in Mar 2024

2/10 Terrible

DIEGO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful hotel

The location is great; however, it’s a very old hotel with awful maintenance. Having an old building doesn’t mean you don’t care about the condition. We got a room at the entrance, by the street.. we asked to move and that was great because the young lady was very helpful and moved us to a different room. The next day it took 20 minutes to get hot water, the condition of the bathroom awful, everything was not very clean. Anyway I don’t recommend this hotel. To the owner: the only good thing is your personnel
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorations

10/10 Excellent

Leonarda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Diana

10/10 Excellent

Jose

Stayed 5 nights in Dec 2023

8/10 Good

MARIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very happy with our stay. Parking in the area was a little problem but just a block away. Good location to the Centro.
Stayed 2 nights in Dec 2023

2/10 Terrible

ALEXANDRE

Liked: Cleanliness, room comfort
querían cobrar el estacionamiento aparte , pero la reservación decía estacionamiento gratuito. deberían advertir que el estacionamiento esta lejos y que viene por el . fatal que no hay agua caliente
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandre Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son excelentes. Habitaciones muy amplias y bonitas. La atención del personal es muy buena. Está muy proximo del centro y se puede caminar con toda la seguridad.
Stayed 1 night in Oct 2023

10/10 Excellent

Manuel

Stayed 3 nights in Oct 2023

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Stayed 1 night in Jul 2023

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Very colonial and traditional
Stayed 3 nights in Jun 2023

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth for the price ! It is clean but the reception and main are is very poor dirty and not as posted online. It is not a 4 star hotel
Stayed 1 night in May 2023

10/10 Excellent

Walter, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Doug, Port Ludlow

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms definitely need an update/makeover, particularly the bathrooms. The water in the shower never got above lukewarm.
Stayed 2 nights in Mar 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay , walking distance to all tourist attractions
Stayed 2 nights in Feb 2023

4/10 Poor

Ronald

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
dont be fool by the pretty photos many stairs no food service coffee when your lucky
Stayed 7 nights in Jan 2023

8/10 Good

carmen, thousand oaks

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed 2 nights at Casa Quetzal, a quaint property that makes you feel like authentic Mexico with its style and decor. We really liked the property and it was about a 5 minute walk to city center. It was very spacious and the bed comfortable. Cons:wifi didn’t work, asked our car arrive at 12:40 as we had 1:00 reservation. Car didn’t arrive until 1:10. No heater and the room was cold. Our room wasn’t cleaned or bed made. We didn’t mind these cons too much but good things to know.