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Hotel & Spa Doña Urraca San Miguel de Allende

4.0 star property
Beaux Arts hotel with a full-service spa and free valet parking

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Photo gallery for Hotel & Spa Doña Urraca San Miguel de Allende

Exterior
Property preview
Daily full breakfast for a fee
Hallway
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Pool

Explore the area

View in a map
Hidalgo 69 Colonia Centro, San Miguel de Allende, GTO, 37700
  • Place, Allende Garden
    ‪7 min walk‬
  • Place, Fábrica La Aurora
    ‪7 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪9 min walk‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Frette Italian sheets, premium bedding, down comforters

Junior Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Frette Italian sheets, premium bedding, down comforters

Superior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Miguel de Allende

Located in Zona Centro, Hotel & Spa Doña Urraca San Miguel de Allende is within a 5-minute walk of Artisan Market and within 15 minutes of other popular attractions like Angela Peralta Theater. This 4-star hotel welcomes guests with 23 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • San Miguel de Allende Public Library - 3 min walk - 0.2 miles
  • Artisan Market - 3 min walk - 0.2 miles
  • Allende Garden - 7 min walk - 0.4 miles
  • Fábrica La Aurora - 7 min walk - 0.4 miles
  • Church of San Miguel Arcángel - 9 min walk - 0.5 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • ‪Lavanda - ‬4 min walk
  • ‪CASAMÉXICO - ‬2 min walk
  • ‪Cafe Media Naranja - ‬1 min walk
  • ‪Cantina El Cu-Cu - ‬3 min walk
  • ‪Bastardo Sma - ‬1 min walk

About this property

Hotel & Spa Doña Urraca San Miguel de Allende

Beaux Arts hotel with a full-service spa and free valet parking
Guests staying at Hotel & Spa Doña Urraca San Miguel de Allende enjoy access to a full-service spa, an outdoor pool, and a steam room. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 1200 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
32-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Select Comfort beds sport Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, espresso makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 to 250 for adults and MXN 100 to 150 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from November 20 2024 to November 19 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Doña Urraca Hotel
Doña Urraca Hotel San Miguel de Allende
Suites & Spa Dona Urraca Hotel San Miguel De Allende
Hotel Doña Urraca San Miguel de Allende
Hotel Doña Urraca San Miguel Allende
Doña Urraca San Miguel de Allende
Hotel Doña Urraca
Doña Urraca San Miguel Allende
Hotel Spa Doña Urraca
& Dona Urraca Miguel Allende
Hotel & Spa Doña Urraca San Miguel de Allende Hotel

Frequently asked questions

What can I see within easy reach of Hotel & Spa Doña Urraca San Miguel de Allende?

This hotel is situated in Zona Centro, just steps from San Miguel de Allende Public Library and Artisan Market, and within a short walk of Allende Garden. You'll also find San Miguel de Allende Historical Museum and Fábrica La Aurora less than a mile away.

Will I be able to park at Hotel & Spa Doña Urraca San Miguel de Allende?

Yes, valet parking, self parking and long-term parking are free at the hotel.

Is there a spa at Hotel & Spa Doña Urraca San Miguel de Allende?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, aromatherapy, and hydrotherapy.

Does Hotel & Spa Doña Urraca San Miguel de Allende include a casino at the property?

No, Hotel & Spa Doña Urraca San Miguel de Allende doesn't have a casino.

Will I find an indoor pool at Hotel & Spa Doña Urraca San Miguel de Allende?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel & Spa Doña Urraca San Miguel de Allende a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a full-service spa.

Does Hotel & Spa Doña Urraca San Miguel de Allende have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel & Spa Doña Urraca San Miguel de Allende feature a restaurant that includes a breakfast menu?

Yes, Hotel & Spa Doña Urraca San Miguel de Allende serves a full breakfast each morning for a surcharge from its restaurant.

Does Hotel & Spa Doña Urraca San Miguel de Allende allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel & Spa Doña Urraca San Miguel de Allende.

Are there connecting rooms at Hotel & Spa Doña Urraca San Miguel de Allende?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel & Spa Doña Urraca San Miguel de Allende?

No, you won't find guestrooms with balconies at Hotel & Spa Doña Urraca San Miguel de Allende.

Hotel & Spa Doña Urraca San Miguel de Allende Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 709 reviews
Rating 8 - Good. 206 out of 709 reviews
Rating 6 - Okay. 89 out of 709 reviews
Rating 4 - Poor. 35 out of 709 reviews
Rating 2 - Terrible. 25 out of 709 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & spacious Hotel!

Beautiful & spacious Hotel! LOVED IT!
Stayed 1 night in Nov 2024

8/10 Good

Charley

Traveled with partner
Nice place to stay...would have been nice if the breakfast was included
Stayed 4 nights in Oct 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

eduardo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tuvimos dos habitaciones, en una el aire acindicionado goteo que dejó un charco. En la segunda habitación no sirvió el Control del AC y por más que esperamos tampoco enfrío el AC solo hizo ruido.
Stayed 1 night in Sep 2024

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When our first property fell through, Expedia booked us at Dona Urraca. We were very pleased with this property on many levels: it was very comfortable and clean, and the location was wonderful! There was a park close by, as well as easy walking to Zona Central. Lots of shopping and dining choices nearby and it was very easy to catch an inexpensive Uber right on the corner.
Stayed 3 nights in Aug 2024

4/10 Poor

Renee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The rooms in this property are nice and look the way they are presented online. However, the surrounding property, ie the pool, dining at the on-site restaurant, etc are not up to par. The worst part is that the people working the front desk have limited or no grasp of English which is unfortunate since there were problems with the room that they could not understand or resolve. They also use some very harsh chemicals for cleaning that make it hard to breathe in the rooms. If you do choose to stay here, I would say to request to stay on the back side of the hotel because the rooms that front the streets, which were the ones we were staying in, are allowed 24 hours a day. It's a major thoroughfare for buses, motorcycles, and people partying and walking home in the wee hours of the morning as well as those who talk and scream as they're going to work in the early hours of the day - at four and 5:00 a.m. So, if you ever want to sleep for even a few hours on your vacation, please ask for a room that is not at the front of the small property!
Stayed 4 nights in Jul 2024

8/10 Good

Wayne

Stayed 1 night in Jun 2024

4/10 Poor

Victor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs a lot of maintenance, shower not working properly, the A/C pretty old, noisy and took ages to cool down the room. Tables just close to fall apart. Too expensive for such a bad room. The slippers were previously used, not even matching the numbers. Will never come back.

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Fabiola

Traveled with group
Liked: Cleanliness, staff & service, amenities
It would be great if management periodically check heating systems and hot water availability in each room . It took several attempts to fix everything in our room. It was no fault of the staff who tried to accommodate as much as they could.
Stayed 4 nights in Dec 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Overall good experience. Just a bit loud since we got a room right next to the street. It was at walking distance of downtown church .
Stayed 5 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing I just didn’t like that breakfast was not included because we reserves through expedia and did not have the same privileges.
Stayed 3 nights in Aug 2023

8/10 Good

jose antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien localizada pero la recámaras con mucha luz externa en la noche y temprano por la mañana una de ellas con algo de olor a drenaje los muebles muy grandes pero no muy cómodos
Stayed 3 nights in Aug 2023

8/10 Good

Alma

Stayed 4 nights in Jul 2023

6/10 Okay

Khara

Traveled with group
Liked: Cleanliness, staff & service
I wouldn’t consider this a 4-star hotel by any means. Our stay was fine but there are definitely things that need to be worked on. The phone in our room didn’t work; the AC in our room barely worked; the safe in our room stopped working the last two days; our key cards kept failing to work; the internet service was BAD; and the restaurant never seemed to be open.
Stayed 5 nights in Jul 2023

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Hicieron de nuestro paseo a San Miguel un momento agradable! El hotel es bello, muy limpio y su personal amable y dispuesto a ayudar. Gracias. Muy céntrico y nos ayudaron con recomendaciones de taxis.
Stayed 3 nights in Jun 2023

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Jun 2023

10/10 Excellent

Octavio

Stayed 1 night in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, roomy suite for 4 adults, great location. Only some amenities need update/upgrade
Stayed 1 night in May 2023

10/10 Excellent

Viviana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y el servicio muy amable
Stayed 2 nights in Apr 2023

10/10 Excellent

roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place it was really nice room.clean and staff was super helpful. Location was fantastic as well

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, a little old.
Stayed 2 nights in Apr 2023

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