2/10 Terrible
Luke
Feb 26, 2026
I would have had good things to say about this place if I had not been robbed whilst staying there. I understand that bubble tents cannot be locked but the hotel's assurance that it is entirely safe because it is in a secure compound is clearly false. (From a text message sent before arrival: "We are in a private area, with security provided by both the hotel and Valle de los Sanderos.")
I am not accusing hotel staff but someone entered my bubble, opened a bag, found cash that I had hidden, and took 1000 pesos. I informed staff at reception but the hotel did nothing but offer a late check out, which I did not need or want. No apology or even a drink from the bar. So, until they take the obvious step of installing safes in the bubbles, I suggest you either avoid this place or keep ALL valuables with you at all times.
Also, a check-in window of two hours (3-5pm) is absurd given the unusual nature of the hotel.
Note also that the restaurant closes at 5pm so you will need to take a taxi or uber into town if you want to eat later - it's about a 15 minute drive into town.
Luke
Stayed 2 nights in Feb 2026
