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The Looking Glass Hotel

2.0 star property

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Photo gallery for The Looking Glass Hotel

Terrace/patio
Reception
First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, San Jorge Children's Hospital
    ‪4 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪6 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Standard Room

King Standard Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Deluxe Room

9.8 out of 10
Exceptional
(7 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Traditional Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Basic Room

Queen Basic Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Budget Queen

8.0 out of 10
Very good
(1 review)
  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor ADA Queen Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 207 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

First Floor Deluxe Suite (2 Twin XLs or 1 King)

8.0 out of 10
Very good
(1 review)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

About the neighborhood

San Juan

Located in Santurce within a mile (2 km) of Jose Miguel Agrelot Coliseum, The Looking Glass Hotel is within 2 miles (3 km) of other popular sights such as Casino del Mar at La Concha Resort. The 20 rooms at this hotel include Smart TVs, memory foam beds, and Egyptian cotton linens.

What's nearby

  • San Jorge Children's Hospital - 4 min walk - 0.3 miles
  • Museo de Arte de Puerto Rico - 6 min walk - 0.4 miles
  • Centro de Bellas Artes Luis A. Ferre - 9 min walk - 0.5 miles
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 miles
  • Jose Miguel Agrelot Coliseum - 2 min drive - 1.5 miles

Getting around

  • Sacred Heart Station - 14 min walk
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪La Pizzarra - ‬2 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪Taberna Selfie - ‬4 min walk

About this property

The Looking Glass Hotel

Guests staying at The Looking Glass Hotel enjoy free WiFi in public areas and a terrace. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries, and memory foam beds with Egyptian cotton sheets ensure a restful night. Desks are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

Frequently asked questions

What can I see near The Looking Glass Hotel?

This hotel is situated in Santurce within a 10-minute walk of Centro de Bellas Artes Luis A. Ferre and Museo de Arte Contemporaneo de Puerto Rico. You'll also find Casino del Mar at La Concha Resort and Condado Beach within a short drive.

How much does it cost to stay at The Looking Glass Hotel?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at The Looking Glass Hotel on Apr 6, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Looking Glass Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for USD 25 per day (reservations required).

Does The Looking Glass Hotel include a casino on the premises?

No, The Looking Glass Hotel doesn't have a casino.

Is there an indoor pool at The Looking Glass Hotel?

No, there is no indoor pool at this hotel.

Is The Looking Glass Hotel good for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, a rainfall showerhead, and Netflix.

Are there hot tubs at The Looking Glass Hotel?

No, there isn't a spa tub at this hotel.

Does The Looking Glass Hotel have a restaurant that serves breakfast?

No, The Looking Glass Hotel doesn't have a restaurant that serves breakfast.

Does The Looking Glass Hotel allow pets to stay for free?

No, pets aren't allowed at The Looking Glass Hotel though service animals are welcome.

Are there connecting rooms at The Looking Glass Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Looking Glass Hotel?

The closest major airport to The Looking Glass Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 5.4 mi away (15 minutes by car).

Are there rooms with balconies that I can book at The Looking Glass Hotel?

No, you won't find guestrooms with balconies at The Looking Glass Hotel.

The Looking Glass Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 353 reviews
Rating 8 - Good. 54 out of 353 reviews
Rating 6 - Okay. 23 out of 353 reviews
Rating 4 - Poor. 8 out of 353 reviews
Rating 2 - Terrible. 6 out of 353 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Asanti

Liked: Cleanliness, property conditions & facilities
I absolutely loved it! Check in was seamless I was a bit worried because I didn’t land on the island until after midnight and they do not have a 24hr front desk staff but I had no issues using the codes provided via email to check in. One thing to note is they do not have an elevator so beware… I’d say to ensure that you request a room on the first floor when booking if you have heavy luggage. I was here for a short stay but I honestly wouldn’t mind to have stayed longer. The room was very clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Elio, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2025

10/10 Excellent

Melinda Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- very clean and staff is polite and helpful. Rooms are comfortable, bed was a little firm for my taste, but I like to sleep super soft. Would definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved absolutely everything about this property. The only thing that could be adjusted is the heater, but besides that everything was absolutely perfect.
Stayed 3 nights in Dec 2025

2/10 Terrible

kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service
We banged are legs on the bed frame. No cups no way to keep your beverages cold. No clock in the room. We did not sleep at all noice was awful.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

SABRINA

Liked: Cleanliness, amenities
It served the purposed...one night before our cruise. Clean and quaint.
Stayed 1 night in Dec 2025

10/10 Excellent

Jamasyea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at the Looking Glass for our cruise vacation and it was one of the best hotels we have ever stayed in. My wife is extremely afraid of bugs and this was the first hotel we looked up that had no bug reviews in comparison to the big name hotels. We got in at 10 pm and received our code to get into the building earlier that day. Once we arrived and opened the door to the lobby, it was bright, smelled good and felt safe because of the code-locked door. Upon entering our room, the first thing we noticed was how clean the room was and how spacious the bathroom was. The one thing to note is that you cannot flush toilet paper but we were told this is common on the island. Our family stayed in a separate hotel and couldn't flush there either so oh well! The room had the basic necessities that you needed- a bed, desk area and bathroom. The towels were soft and plush but the shower had no door or curtain so be aware of that. The bathroom was clean as well as the room and bedding so it made for a very comfortable stay. The staff was great as well. If I were to come back to PR, this will always be my hotel choice! Please note, there is no elevator in this hotel so if you are staying on the highest floor that is something to be aware of. We had to carry our luggage up 3 flights of stairs so that was my only grievance but other than that, you WILL NOT regret staying here. The owners were also very responsive via email & text so I really appreciated that! 10/10!
Stayed 3 nights in Nov 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. Communication was excellent, from asking how we wanted our beds (twin or king) to info for late night access. Front desk gave suggestions for an excellent cafe and was very personable. It was a short stay as we were boarding a cruise so can’t help with other amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Elio, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants and store nearby
Stayed 1 night in Dec 2025

8/10 Good

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Kensie

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 4 nights in Nov 2025

10/10 Excellent

Karrieann

Liked: Cleanliness, staff & service, amenities
Clean room and staff, plus some workout amenities and cold water in every floor
Stayed 3 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great and convenient!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication for our middle of the night arrival. We arrived at 2am and the instructions we received were perfect for an easy entry. Room was small but clean and had everything we needed. Convenient location for our late night arrival before heading to the eastern part of the island the next day. Coffee shops and restaurants an easy walk away.
Stayed 1 night in Nov 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Aug 2025

10/10 Excellent

Paulett

Traveled with group
Liked: Cleanliness, staff & service
The room was very cold, we had to turn the unit down, it's easy to get a Uber to take us places.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities
Real nice and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguelangel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Was great
Stayed 1 night in Nov 2025

10/10 Excellent

Rita, Vancouver

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly staff, great location. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine, Hurricane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Nov 2025

8/10 Good

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in the room was excellent. The staff esp. Xavier were very helpful. The room was clean and tidy.
Stayed 1 night in Nov 2025

6/10 Okay

Penni

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was in a location with walkable restaurants and easy to uber to and from. It was clean and staff were helpful and friendly. The lower rating was due to the extremely small room and lack of sound insulation. It was VERY loud throughout the night. Impossible to sleep.
Stayed 1 night in Nov 2025