Placid Suites

Owner,Service Lady Are Very Friendly. We have very good communication with them,love it

This place doesn't help you get into your room. And the place had bed bugs but not that bad.

This was a microscopic room with an even smaller bathroom. The information on Orbitz website was misleading using the word "apartment" to describe this room that in reality is barely larger than the queen sized bed. The bathroom was so small that you had to close the door in order to use the sink. We had to keep our luggage on the floor and later had ants visit the bathroom and the bed. The website states there is off-street parking but when I arrived I was told to find some where to park on the street. On the plus side the hotel is in a good location in a nice walk-able neighborhood, but if I had known how incredibly and ridiculously small our room was I would have stayed elsewhere

Wonderful, close to everything, clean❤️

Great location, good bang for your buck friendly staff

I didn't like that their was mold in the shower drain, the tv and remote didnt work at all, there wasn't a staff member onsite at all and when I called about the TV I was met with attitude and it took him 30 min. to arrive onsite to assist me and then didn't even resolve the issue.

The property is well located. Short distance to the airport and many of the better neigborhoods in San Juan.

I was bumped from my flight and was forced to book my own lodging. When I arrived at my place the location had NO water and NO electricity.

I like the location room was cleaned but some water leak. No hot water to shower, my room was never clean during my estay linen was never change. Over all I like the location and the general clean on the building and the price

I would suggest no one ever stay at this place or use Orbitz’ as a booking site. Our hotel room had a mosquito infestation and when the issue was bought up to staff, nothing was done to address it. We also tried contacting Orbitz’ and it took a whole day for the company to respond to our multiple calls. We end up having to book a room for our stay at the Double Tree’ hotel which was a short distance away. When finally speaking to someone from Orbitz’ we were told, “nothing could be done because the hotel has a no refund policy”. If a company is hosting products on their site that don’t live up to expectations it’s incumbent on said company to find a way to remedy the situation, and Orbitz’ had no interest in doing that. I would urge anyone reading this to reconsider this hotel and website all together.

The rooftop view was really nice. The room was ok. Good place for 1 night. Stores and restaurants near by.

Pool table was awesome!

The room itself is nice for what it was. It was really small, but all we needed it for was to sleep. It’s in a good location. There is a 24 hours store across the street. The beach is a 5 minute walk from the property. There are several good restaurants around and you can take an Uber everywhere for $5 or less. The WiFi did not work, neither did the cable. The check in process is not ideal. You have to call the property manager when you land to get information on how to access the room. It took us an hour to get in our room and it should have taken us no more than 10 minutes. The property manger should have sent us an email or a text with all of the information instead of us having to call. Bring your own towels and toiletries. There are no bath towels. Make sure you bring beach towels as well. There is no pool. I would stay here again because the price is good and the location is excellent.

Bed and air conditioning fantastic, the wi fi was not working nor was the television. Felt very safe at this property and would stay again. Staff friendly and very helpful.

I would not stay here again. The room /overall place is nothing like what is pictured on the actual photos you see in orbitz. The room was incredibly small part of a group of rooms basically located attached to a corridor. We had people talking continuously at 2 am in the morning in the corridor and I could not sleep a wink as a result. It was very noisy and uncomfortable. The location is good - it is close to Condado and you can walk to the main area in about 15 minutes or so, but it is really not worth it because the property was not at all what it seemed online and it was noisy, very small, and overall too pricey for what it was. If maybe the price is about 60 dollars, it would be an okay place to stay, but not for what they are charging!