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Urban Green Hotel & Suites

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

A multi-story hotel with a glass facade, a covered entrance, and a starry night sky.
42-inch flat-screen TV with cable channels, TV
42-inch flat-screen TV with cable channels, TV
A modern hotel lobby with a reception desk, coffee bar, and vending machine.
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

9.4 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, Ensuite

A room with a desk, a laptop, a red sofa, a potted plant, and a window.

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(6 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

San José

Located in Carmen, Urban Green Hotel & Suites is next to Plaza de la Cultura and National Theater of Costa Rica. This 100-room, 4-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Morazan Park - 2 min walk - 0.1 miles
  • National Theater of Costa Rica - 3 min walk - 0.2 miles
  • Central Park - 3 min walk - 0.2 miles
  • National Center of Art and Culture - 8 min walk - 0.5 miles
  • National Park - 10 min walk - 0.5 miles

Getting around

  • San Jose Procuradiria Museum Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Alma de Café - ‬3 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪Cultura5 - ‬2 min walk

About this property

Urban Green Hotel & Suites

Urban Green Hotel & Suites offers a gym, a steam room, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a communal living room, a vending machine, and a banquet hall.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include minibars, hair dryers, and safes.
Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Is free cancellation available at Urban Green Hotel & Suites?

Urban Green Hotel & Suites provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Urban Green Hotel & Suites?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Urban Green Hotel & Suites on Jun 24, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Urban Green Hotel & Suites?

This hotel is situated in Carmen, just steps from Plaza de la Cultura and Morazan Park, and within a short walk of National Theater of Costa Rica. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Will I be able to park at Urban Green Hotel & Suites?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Urban Green Hotel & Suites?

Spa services at the hotel include deep-tissue massages, hot stone massages, and couples treatments.

Does Urban Green Hotel & Suites have a casino?

No, Urban Green Hotel & Suites doesn't have a casino.

Is there an indoor pool at Urban Green Hotel & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Urban Green Hotel & Suites?

Couples staying at this hotel will appreciate amenities like in-room massages and a minibar as well as a couples treatment rooms.

Does Urban Green Hotel & Suites have a hot tub?

No, but this hotel does have a steam room.

Does Urban Green Hotel & Suites have a restaurant that serves breakfast?

Urban Green Hotel & Suites offers free full breakfasts each morning though there is no restaurant.

Does Urban Green Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Urban Green Hotel & Suites.

Does Urban Green Hotel & Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Urban Green Hotel & Suites?

The closest major airport to Urban Green Hotel & Suites is San José (SYQ-Tobías Bolaños Intl.), which is 5.1 mi away (19 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 11.2 mi away (27-minute drive).

Can I book a room with a balcony at Urban Green Hotel & Suites?

Yes, some guestrooms at Urban Green Hotel & Suites offer a deck/patio.

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 288 out of 569 reviews
Rating 8 - Good. 156 out of 569 reviews
Rating 6 - Okay. 69 out of 569 reviews
Rating 4 - Poor. 26 out of 569 reviews
Rating 2 - Terrible. 30 out of 569 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing good and the staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay downtown
Stayed 1 night in Mar 2026
Verified

8/10 Good

ERIC

Liked: Cleanliness, amenities
Staff was great and friendly the stay is definitely good for a layover or a few days.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ana Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Big room, good breakfast
Stayed 1 night in Feb 2026
Verified

8/10 Good

EDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the central market, art and shopping. available parking is a plus.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room amazing price
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Robert E

Liked: Cleanliness
The room was excellent and the staff were very nice
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
The location was most convenient to all of the sights in downtown San Jose and walkable to many eateries and shops.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness
Great location to all central sites. Spacious rooms! A/C units very loud though. Staff were friendly. Easy to park your car also.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central close to everything. I was apprehensive about no window to outside but the frosted glass window to the hallway of the room let in light with full privacy so did not bother us at all!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff on duty late.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sasikumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, spacious rooms, parking was very tight in the underground area. Location is awesome.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, delicious breakfast, spacious suites and centrally located
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness
Very nice place to stay. Extremely quite abs you will get aa great night of sleep
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Apoorv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good service was good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Staff & service, amenities
The staff was very kind and helpful. The interior of the hotel was more run down than expected and cleanliness was just ok. For us, it was a last minute need for a hotel late at night, and as mentioned, the staff were gracious hosts.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fabián

Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Man Ho Raymond

Liked: Cleanliness, staff & service, amenities
Staff are welcoming. The room is clean but there are some maintenance issues, e.g. TV, the shower takes a long time to get the hot water. Room is super big and the mattress is comfy. Breakfast is amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos

Just the best
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Sanjeev

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very nice. The breakfast was nice, and the serving staff was also very nice. The property can use some care though. The carpet in common areas is musty and dirty. The curtains are broken and irreparable, toilet door was completely removed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

ileana

Liked: Cleanliness, property conditions & facilities
The parking area inconvenient and small. The breakfast excellent. The hot water with a inconsistent fluid. Is a hotel for one or two nights.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gwenda

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a fantastic introduction to Costa Rican food and the guy who served us was very friendly and helpful Location is in the centre of town within walking distance of /near the sights Our room was a big claen room with plenty of room with a safe coffee filter ironing board and iron all of which we did not expect There is a communal area on the landings for people to use too Staff were friendly and helpful
Stayed 2 nights in Jan 2026