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Hotel Palma Real

3.5 out of 5.0

Recent guest reviews

I really liked the staff. They were very accommodating and attentive. I think they exceeded my expectations in terms of customer service. Great Job!!

When we drove up I was a bit concerned with the neighborhood but seeing it in the daytime, it was fine. The staff was very friendly, especially Javier, a bellboy. The bar area is small and the seating, though nice, is not comfortable. The dining area off the lobby is excellent and the free breakfast is more than adequate.

Great stay at Palma real. Room was great as well as the breakfast.

The toilet was not clean when I checked in. Pee stains all over.

I basically had a good experience at the Hotel Palma Real. Good gym equipment. Swimming pool next door was Great. Office computer was a great help in printing a much needed document. The breakfast buffet was outstanding. The Hotel is very close to a few good restruants and the Hotel has awsome food!!

Un hotel con el servicio habitual. No obstante, reservé una habitación con una cama king y me dieron una habitación distinta con dos camas. No se acoplaron a lo que solicité.

Hotel was decent,a bit dated ,friendly staff but housekeeping and room cleanliness left alot to be desired.It was nearly impossible to get towels,minibar didnt work,mold on shower curtain.

IT WAS A VERY GOOD EXPERIENCE LOVED THE BREAKFAST..

Close to super market park and easy transportation in and out of city

The Staff was AMAZING! The concierge, Jose and Javier, were the BEST EVER! They found us a rental car, advised on wonderful places to see and do things and when we checked out, we had a flat tire that they had repaired in less than 5 minutes. I would definitely return.

The breakfast made me sick and throw up. Bugs and flies are in the food. The casino staff are not professional and refused serving clients. The hotel sells tour/activity packages very hard and overcharge too much (normally the tour, for instance, the volcano tour costs around $85 but the tour company they recommended to me was $120!). This hotel's location is in the old part of San Jose, which is pretty unorganized.

Excelen hotel, good, and clean, very good turism service

I had a meeting in Escazu and needed a room at the last minute..I had a very good experience. The hotel was very clean and the staff provided 5 star service! I will stay there again and recommend.

I was especially pleased with the wonderful service at the complimentary breakfast, they were great. The bellhop "Botones" , always so helpful. They made our stay pleasant and are the reason I would stay here again.

Very good staff , nice bed !! The fotos si ok but u have to get there early if u want The fresh food !!

Great breakfast. Amenities in room were fine. Room was small but we had king bed. local calls that don't connect get charged to room; we had numerous when my wife was trying to call her sister who lives in CR and they would not remove.

It is a clean hotel with very knowledgable and courteous staff.

200 Mts. Norte del ICE, Sabana Norte San Jose San Jose

Hotel highlights

  • Steps from Spirogyra Butterfly Garden
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hotel Palma Real places you next to Spirogyra Butterfly Garden and within a mile (2 km) of other popular attractions like Museum of Costa Rican Art. This 68-room, 3.5-star hotel welcomes guests with free breakfast, a casino, and a 24-hour fitness center. Located centrally in San Jose, it's also close to National Theater and Gold Museum.


Dining

Free buffet breakfast is included with your stay and is served from 6 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

Hotel Palma Real's 68 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Hotel Palma Real enjoy access to a casino, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle during limited hours for CRC 2672.55 per person. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 3 meeting rooms, conference space, and a business center.

Room options

Junior Suite

King 1 | Sleeps 4

Master Suite

King 1 | Sleeps 5

Guest reviews for Hotel Palma Real

Everyone (5) Couples (6) Business (1) Family (2) Friends (1) Other (2)
5

close to stadium and other places of interest!

Everyone

I really liked the staff. They were very accommodating and attentive. I think they exceeded my expectations in terms of customer service. Great Job!!

By , from Los Angeles on Jul 18, 2017

4

very clean hotel with friendly staff.

Everyone

When we drove up I was a bit concerned with the neighborhood but seeing it in the daytime, it was fine. The staff was very friendly, especially Javier, a bellboy. The bar area is small and the seating, though nice, is not comfortable. The dining area off the lobby is excellent and the free breakfast is more than adequate.

By , from Ft. Lauderdale on Apr 13, 2017

5
Everyone

Great stay at Palma real. Room was great as well as the breakfast.

By on Sep 5, 2016

4
Everyone

The toilet was not clean when I checked in. Pee stains all over.

By on Sep 1, 2016

4

nice hotel---friendly staff

Everyone

I basically had a good experience at the Hotel Palma Real. Good gym equipment. Swimming pool next door was Great. Office computer was a great help in printing a much needed document. The breakfast buffet was outstanding. The Hotel is very close to a few good restruants and the Hotel has awsome food!!

By , from Alexandria, LA on Apr 27, 2016

3

vacation

GetawayWithFriends

Hotel was decent,a bit dated ,friendly staff but housekeeping and room cleanliness left alot to be desired.It was nearly impossible to get towels,minibar didnt work,mold on shower curtain.

By on Jan 21, 2016

5

great

Couples

IT WAS A VERY GOOD EXPERIENCE LOVED THE BREAKFAST..

By on Oct 29, 2015

5

great central location

Couples

Close to super market park and easy transportation in and out of city

By on Oct 20, 2015

5

costa rica vacation

Couples

The Staff was AMAZING! The concierge, Jose and Javier, were the BEST EVER! They found us a rental car, advised on wonderful places to see and do things and when we checked out, we had a flat tire that they had repaired in less than 5 minutes. I would definitely return.

By on Oct 18, 2015

1

unhappy experience

Singles

The breakfast made me sick and throw up. Bugs and flies are in the food. The casino staff are not professional and refused serving clients. The hotel sells tour/activity packages very hard and overcharge too much (normally the tour, for instance, the volcano tour costs around $85 but the tour company they recommended to me was $120!). This hotel's location is in the old part of San Jose, which is pretty unorganized.

By on Aug 8, 2015