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AC Hotel by Marriott San Jose Downtown

3.5 star property

Choose dates to view prices

Photo gallery for AC Hotel by Marriott San Jose Downtown

Lounge
Front of property - evening/night
In-room safe, desk, laptop workspace, soundproofing
Lobby
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
350 West Santa Clara Street, San Jose, CA, 95113
  • Place, San Pedro Square
    ‪5 min walk‬
  • Place, SAP Center at San Jose
    ‪6 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

San Jose

Located in Downtown San Jose, AC Hotel by Marriott San Jose Downtown is within a 5-minute walk of San Pedro Square and within 15 minutes of other popular attractions like SAP Center at San Jose. This 3.5-star hotel has 204 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • San Pedro Square - 5 min walk - 0.3 miles
  • SAP Center at San Jose - 6 min walk - 0.4 miles
  • San Jose Civic Auditorium - 10 min walk - 0.5 miles
  • San Jose McEnery Convention Center - 11 min walk - 0.6 miles
  • CSU San Jose State University - 13 min walk - 0.7 miles

Getting around

  • San Fernando Station - 8 min walk
  • San Jose Diridon Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 9 min drive

Restaurants

  • ‪Market Beer Company - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪dr.ink - ‬5 min walk
  • ‪The Pressroom - ‬3 min walk
  • ‪Dr. Funk - ‬5 min walk

About this property

AC Hotel by Marriott San Jose Downtown

Guests staying at AC Hotel by Marriott San Jose Downtown enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 30 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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In-room safe, desk, iron/ironing board, free cribs/infant beds
Hyatt Place San Jose/Downtown
Downtown San Jose
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,393 reviews
$129 nightly
The price is $150
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac San Jose Downtown

Ac By Marriott Jose Jose

AC Hotel by Marriott San Jose Downtown Hotel

AC Hotel by Marriott San Jose Downtown San Jose

AC Hotel by Marriott San Jose Downtown Hotel San Jose

Frequently asked questions

Are free cancellation options available at AC Hotel by Marriott San Jose Downtown?

AC Hotel by Marriott San Jose Downtown provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at AC Hotel by Marriott San Jose Downtown?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott San Jose Downtown on Jun 5, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near AC Hotel by Marriott San Jose Downtown?

This hotel is situated in Downtown San Jose, just steps from Silicon Valley, and within a 10-minute walk of SAP Center at San Jose and San Pedro Square. You'll also find PayPal Park and Westfield Valley Fair Shopping Mall within a short drive.

Will I be able to park at AC Hotel by Marriott San Jose Downtown?

Yes, parking is offered for USD 30 per day with in/out privileges. An electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Does AC Hotel by Marriott San Jose Downtown include a casino?

No, AC Hotel by Marriott San Jose Downtown doesn't have a casino.

Will I find an indoor pool at AC Hotel by Marriott San Jose Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about AC Hotel by Marriott San Jose Downtown?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at AC Hotel by Marriott San Jose Downtown?

No, this hotel doesn't have a spa tub.

Does AC Hotel by Marriott San Jose Downtown have a restaurant that serves breakfast?

Yes, AC Hotel by Marriott San Jose Downtown serves buffet breakfast each morning for a surcharge from its restaurant.

Will AC Hotel by Marriott San Jose Downtown allow pets to stay for free?

Although they can't stay for free, pets are welcome at AC Hotel by Marriott San Jose Downtown for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at AC Hotel by Marriott San Jose Downtown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to AC Hotel by Marriott San Jose Downtown?

The closest major airport to AC Hotel by Marriott San Jose Downtown is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 3.7 mi away (9 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 25 mi away (36-minute drive).

Can I book a room with a balcony at AC Hotel by Marriott San Jose Downtown?

No, there aren't any guestrooms with balconies at AC Hotel by Marriott San Jose Downtown.

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1004 reviews
Rating 8 - Good. 163 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for sap events!
Stayed 1 night in Feb 2026

6/10 Okay

Amaya, Stockton

Stayed 1 night in Feb 2026

6/10 Okay

Rolando

Liked: Cleanliness, staff & service, amenities
The room was in good condition. However, the walls are not (or poorly) insulated and I could hear the women next door talking to someone for about an hour before they finally left their room. You could also hear everything in the restroom (if you know what I mean), which could be a bit embarrassing. Possibly due to the sliding glass door to the bathroom. Over all, the room was clean, had modern and minimal furniture. The staff were friendly and professional. A nice size bar with televisions was also available and open till 11pm on Friday & Saturday, 10pm other days.
Stayed 1 night in Feb 2026

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

danna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean spacious room and friendly staff
Stayed 1 night in Feb 2026

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
It was great, everything was good up until the morning when they started knocking at our door an hour before check out. They wanted us to move our vehicle because there was I think a renovation going on. We got awaken by the lady knocking hour and a half before our alarm went off. Other than that it was all very good.
Stayed 1 night in Feb 2026

2/10 Terrible

Amanda C

Traveled with partner
Supervisor Crystal (not sure of the spelling) provided horrible customer service. Checked us into a room with two queen needs when we booked a junior stuite with a King never mentioning it was different than what I booked. Then had to go back down to the registration counter where another employee had to ask Crystal for help and Crystal told the employee to move is to an executive king. The employee mentioned there would be no extra charge and I replied that I did not know the difference. Crystal heard this and moved closer to the employee and saying what I thought I heard her say standard king, but I brushed it off thinking I heard wrong. When we got to the new room, it was in fact a way smaller room but had a king. Again Crystal hadn’t mentioned anything about the difference or offer to compensate for the downgrade. When I returned downstairs Crystal was with another customer, so I asked the employee what her name and position was. When I found out she was the supervisor on for the shift, I decided I was not going to waste any more of my time with her. I will be reaching out to the general manager to make him aware of the situation. Worst experience ever; never have been treated so poorly at any other hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Irma L

Stayed 1 night in Feb 2026

10/10 Excellent

Veronica

Stayed 1 night in Feb 2026

6/10 Okay

Adrian

Stayed 1 night in Feb 2026

10/10 Excellent

Jason, SANTA ROSA

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room and check in was so smooth and customer service was so nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Vincent

Stayed 2 nights in Feb 2026

10/10 Excellent

LAURA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect!
Stayed 2 nights in Feb 2026

10/10 Excellent

Janneth Thanh Phuong

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff greeting their guest when they enter the hotel lobby. I definitely will come back to that hotel in the future.
Stayed 1 night in Feb 2026

10/10 Excellent

Adalila

Stayed 1 night in Jan 2026

10/10 Excellent

Saetbyeol

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara

Stayed 1 night in Jan 2026

10/10 Excellent

Starling

Stayed 1 night in Jan 2026

8/10 Good

Jordan

Stayed 1 night in Jan 2026

8/10 Good

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, staff, location
Stayed 3 nights in Jan 2026

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Everything was as expected from previous stays. However, I didn’t like being on the lower floors and in the past, parking fees were waved.
Stayed 2 nights in Jan 2026

10/10 Excellent

Windi

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and so was the staff!
Stayed 1 night in Jan 2026

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