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Atlantis Plaza Hotel

3.5 star property

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Photo gallery for Atlantis Plaza Hotel

View from property
Property amenity
Interior
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
  • Place, San Jose Cathedral
    ‪6 min walk‬
  • Place, General Santander Stadium
    ‪11 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪17 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪10 min drive‬

Room options

View all photos for Single Room Standard

Minibar, in-room safe, desk, blackout drapes

Single Room Standard

  • Sleeps 1
  • Free WiFi

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Double Room, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar

Triple Room

  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout drapes

Triple Room Standard

  • Sleeps 4
  • Free WiFi

About the neighborhood

San José de Cúcuta

Atlantis Plaza Hotel places you within a 15-minute stroll of popular sights such as San Jose Cathedral and Gobernación Norte de Santander. This 3.5-star hotel welcomes guests with 61 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • San Jose Cathedral - 6 min walk - 0.4 miles
  • General Santander Stadium - 11 min walk - 0.6 miles
  • Cucuta Museum of Culture - 13 min walk - 0.7 miles
  • Ventura Plaza Commercial Center - 17 min walk - 0.9 miles
  • Banco de la Republica Cultural Area - 4 min drive - 1.1 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 12 min drive

Restaurants

  • ‪Pocho Pasteles - ‬11 min walk
  • ‪Damodara - ‬12 min walk
  • ‪Terraza 360 Grados - ‬11 min walk
  • ‪Pescados Y Marisquería Memo's - ‬11 min walk
  • ‪Restaurante El Tajine - ‬6 min walk

About this property

Atlantis Plaza Hotel

At Atlantis Plaza Hotel, guests enjoy features like an outdoor pool, a children's pool, and a sauna. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, ceiling fans, and laptop-compatible safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Coral

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Atlantis Plaza Cucuta

Atlantis Plaza Hotel

Atlantis Plaza Hotel Cucuta

Atlantis Plaza Hotel Hotel

Atlantis Plaza Hotel San José de Cúcuta

Atlantis Plaza Hotel San José de Cúcuta

Atlantis Plaza San José de Cúcuta

Hotel Atlantis Plaza Hotel San José de Cúcuta

San José de Cúcuta Atlantis Plaza Hotel Hotel

Hotel Atlantis Plaza Hotel

Atlantis Plaza

Atlantis Plaza San Jose Cucuta

Atlantis Plaza Hotel Hotel San José de Cúcuta

Frequently asked questions

Is a free cancellation option available at Atlantis Plaza Hotel?

Atlantis Plaza Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Atlantis Plaza Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Atlantis Plaza Hotel on Jun 3, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Atlantis Plaza Hotel?

This hotel is located in San José de Cúcuta, a short 16-minute walk from Ventura Plaza Commercial Center and also 12 minutes on foot from Colon Park. You'll also find General Santander Stadium and Banco de la Republica Cultural Area less than a mile away.

Will I be able to park at Atlantis Plaza Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Atlantis Plaza Hotel include a casino on the premises?

No, Atlantis Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Atlantis Plaza Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What do couples enjoy most about Atlantis Plaza Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Atlantis Plaza Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Atlantis Plaza Hotel have a restaurant that serves breakfast?

Yes, Atlantis Plaza Hotel serves free English breakfast at El Coral each morning.

Will Atlantis Plaza Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Atlantis Plaza Hotel.

Does Atlantis Plaza Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Atlantis Plaza Hotel?

The closest major airport to Atlantis Plaza Hotel is Cucuta (CUC-Camilo Daza Intl.), which is 3.3 mi away (12 minutes by car). Another top airport is San Antonio (SVZ-Juan Vicente Gomez Intl.), which is located 9.7 mi away (31-minute drive).

Can I book a room with a balcony at Atlantis Plaza Hotel?

No, there aren't any guestrooms with balconies at Atlantis Plaza Hotel.

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 89 reviews
Rating 8 - Good. 24 out of 89 reviews
Rating 6 - Okay. 14 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 10 out of 89 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nestor

Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
All was ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DEYSY

Good services
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
100 % excelente servicio
Stayed 2 nights in May 2025
Verified

2/10 Terrible

JOHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden en este hotel

Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024
Verified

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Argenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno para su ubicación.

Ubicada en todo el medio del zafarrancho del centro de Cucuta, ideal para ir de compras. Muy buena atención en la recepción. La habitación, bastante básica. Aire acondicionado con control de energía cuando no hay nadie en la habitación. Una piscina bastante refrescante. Fui Divino al final del día. Cierra tarde. No hubo restaurant para la cena. El destino, también bastante básico.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it’s a complete mess the pictures that shows on website completely different no restaurant service, pool it’s dirty staff is not friendly I won’t recommend to anyone
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vuelvo mas nunca

Debo empezar diciendo que la reservación que me cobraron 100.000 pesos mas q la reservación. Nos dieron unas habitaciones que no tenian agua caliente, no tenian cortinas para que taparan la claridad y toda la noche fué terrible porque habia que taparse de la luz de la calle. El ruido es latente toda la noche. El riel de la puerta de la ducha sucisima, muy mal aseo. De verdad q nos sentimos estafados. El desayuno regular, el sr muy amable el que atiende. Lastima y no tomé fotos. Nada repetible, lastima que hotels no tiene otras opciones en cúcuta, mejores y de mejor precio, porq despues en otras aplicaciones vi mejores.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Central location but crazy area

Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ramon esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ciramarquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato y hotel, lo recomiendo ! Absolutamente céntrico
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Rossy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and with excellent attention of staff
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service
Estuvo bien
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Buena atención, serviciales y amables. Habitaciones deterioradas, falta mejorar el aseo y repasar arreglos locativos.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Muy. Buen servicio, excelentt locación El desayuna si es bien falto de sazón y sabor
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Delia Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Calidad

Super excelente Atención
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

excelente hotel. cerca de todo y muy comodo.. el unico inconveniente es que no me avisaron que solo el piso 3 tiene agua caliente en sus habitaciones.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018

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