The sheets were really old and dirty, cockroaches in the room, shower floor was really greasy and dirty, I had to buy clorox to desinfect the shower Never again
I’ve stayed before and it was okay. This time I Understand they are renovating, but they could’ve made sure the smoke detector was connected, the tv never worked. I was traveling with kids so that would’ve been nice, an upgraded Tv at least I couldn’t connect my firestick The bathroom looks nice.
The check in process was a pain because they at first said they didn’t have a room for my reservation, but then 20 minutes later they ended up finding one. The bed sheets and pillow cases had yellow stains on them. Not worth the ~$70/night in my opinion
Great location. Nice to have a place to park so close to everything.
Towels were dirty upon arrival. Bed sheets can be cleaner and newer.... othe then that, very co be Kent for the price. Location was great
Property needs a lot of repairs. Cracked walls. Location is good.
Liked clean room. Did not like double parking and breakfast was very little.
Nice hotel, good for the price, breakfast very simple but OK. Excelente location.
Very nice staff, always ready to help you for anything.
We had a Friday Night stay after a Giants Game. It is so nice to have onsite free parking included! Now they do double park the cars but it was no big deal to leave our key with the night staff. All the staff were very friendly. As of June 2018 it appears they are updating the hotel- fresh exterior paint with the room numbers on paper taped outside. Inside the bathroom fixtures look new, too. Our bathroom door was not yet repainted, but when I see the other improvements I am ok since everything functioned and the price thru Orbitz was great! We do 1-3 overnight stays in SF every MLB season. This hotel is going on our return list! Go Giants!
Unbeatable location. Can walk everywhere. Near all attractions, and very safe neighborhood. This staff did a great job assisting in the parking situation. There was always a parking spot available. Room had a regrigerator, but no microwave. There was black mold near bathroom shower head, but I was only in the room to sleep, rest, and shower. When you shower, the water spills out all over the bathroom floor. This made some of the carpet wet (gross) on the other side of bathroom wall. The bed was clean and there were no bed bugs at all-- which is most important. Hotel provided ice and a very basic breakfast. I was fine with tea and croissants. It is more of a motel/inn, so there is no extras.. exercise room or laundry room, or pool. Its not really for young children- nothing for them. Its more for explorers and couples visiting, touring. For women, do NOT check in to one of the corner rooms near dark staircase in the back where window faces cement wall (not safe for women because anyone can just walk on to the property and stairwell). When I asked the staff to change my room, she very quickly gave me a new room in the front. New room was well lit, close to elevator, and very secure. I like that the windows also have shutters on the inside. That allows me to open the outside windows for air, but keep the wooden shutters on the inside closed for security. Women should request a room one the 2nd floor, looking on to Chesnut Street.
It was my first time staying there. Its convenient and close to Fisherma’s Warf. The area where the hotel is located is nice and clean.
We ended up in San Francisco on a whim and needed a room for the night. We decided on the Van Ness Inn based on how close it was to Fisherman's Wharf and how great the price was compared to other places nearby. Not only was the staff very courteous and friendly, but the room was adorable and clean. The only downside was that our room faced the street, so we heard all the obnoxious honks and loud engines from people driving by, but luckily we're both heavy sleepers!
Didn't expect a "hilton" stay, but expect some security that some one would not try to open my door twice! Parking is doubled up, makes it inconvenient to come and go. A lot of shady characters in and around hotel.
Located in Marina District, Van Ness Inn is within a 5-minute walk of George Sterling Park and within 15 minutes of other popular attractions like Fort Mason. This 42-room, 3-star motel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free long-distance calls, free local calls, and desks are also available.
At Van Ness Inn, guests have access to free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
The sheets were really old and dirty, cockroaches in the room, shower floor was really greasy and dirty, I had to buy clorox to desinfect the shower Never again
I’ve stayed before and it was okay. This time I Understand they are renovating, but they could’ve made sure the smoke detector was connected, the tv never worked. I was traveling with kids so that would’ve been nice, an upgraded Tv at least I couldn’t connect my firestick The bathroom looks nice.
Dear Guest, Thank you for taking the time to share your experience regarding the recent stay! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. There is always room for improvement, and taking a cue from your feedback, we will surely work hard to enhance the overall guest experience at our hotel. We thank you for choosing us and we hope that your next trip is just around the corner! Best Regards, Vanness Inn, Customer Care Team
The check in process was a pain because they at first said they didn’t have a room for my reservation, but then 20 minutes later they ended up finding one. The bed sheets and pillow cases had yellow stains on them. Not worth the ~$70/night in my opinion
Dear Guest, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It's our primary duty to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded. All your feedback has been duly noted and will be sincerely acted upon. We want you to be extremely satisfied with your stay. We hope that this will be the case during your next stay with us. Best Regards, Vanness Inn, Customer Care Team
Dear Traveler, Thank you for taking the time to rate us. However, we eagerly want for this rating to go up. Please feel free to share with us your valuable feedback. This will help us understand your experience and requirements better. We are looking forward to serving you again in the future! Best Regards, Vanness Inn, Customer Care Team
Great location. Nice to have a place to park so close to everything.
Dear Traveler, Thank you for your review of the recent stay with us. We are glad that you liked the location and parking facility. Nothing makes us happier than a guest leaving with a first-rate experience. We hope to see you again in the near future! Best Regards, Vanness Inn, Customer Care Team
Towels were dirty upon arrival. Bed sheets can be cleaner and newer.... othe then that, very co be Kent for the price. Location was great
Dear Traveler, Thank you for your balanced review. We are glad that you liked the price and found the location convenient. However, we are sorry about the inconvenience you faced. It might have slipped our staff's mind to replace the towels and bedsheets. We request you to consider this an uncommon instance. Also, we will have a word with our housekeeping crew to ensure that this does not happen again. We beg your pardon and we hope this will not deter you from visiting us further! Best Regards, Vanness Inn, Customer Care Team
Dear Traveler, We thank you for your ratings. However, we are craving to hear more about your experience. We hope to get a better rating in the future. Feel free to write to us your comments or suggestions. This will enable us to do better! Best Regards, Vanness Inn, Customer Care Team
Property needs a lot of repairs. Cracked walls. Location is good.
Dear Ruby, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Liked clean room. Did not like double parking and breakfast was very little.
Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Dear guest, thank you so much for taking time out of your busy schedule to write us a review. While we are glad that you chose to stay with us, we are disappointed to hear about your unfortunate experience. We apologize for the fact that your room does not appear to have been thoroughly checked prior to your arrival, and we will ensure that our housekeeping team is aware of your comments, and is more conscious of this going forward. We hope you give us another chance to serve you and leave a better impression the next time. Best Regards, Vanness Inn, Customer Care Team