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Recent guest reviews

A little run down and all the door slam....but great location

It was nicely located to many places. And, it was decorated very cool..

A quaint boutique hotel in the heart of San Francisco, Hotel Carlton provides a nice alternative to bigger chain hotels.

This hotel has done a good job of renovating an older building into a pleasant place. Our room was large, well appointed and spotlessly clean. However, the noise from adjoining rooms and hallway was quite noticeable. Breakfast is the hotel was quite good and reasonable priced.

The staff is super friendly. The beds were very comfortable. Good location.

The ambience, cleanliness, very friendly knowledgeable and helpful staff and neat amenities made my overall experience worth coming back for more !!

Everything was an awesome experience. Front desk are very helpful, accessibility, facility and room cleanliness and readiness are top.

The location is super convenient. For the price, the facilities are really excellent—super clean and surprisingly comfortable. The restaurant is not bad at all. We had a very enjoyable stay.

Didn't like that they did not have a garage to park in

Older hotel that makes up for it by being clean and up to date. The only down side to our stay in June was one day of unseasonably hot weather for SF and this hotel doesn't have air conditioning. Parking garage nearby has friendly and helpful attendants.

Description was accurate. It was very clean. All our expectations were met.

Nice friendly boutique hotel. No mention when we booked of the additional services fee which amounted to over $17 additional to what we thought we were being charged - this was annoying. A guest leaving after us had the same issue...she was taken aback that an extra fee was put on the bill

Hotel staff were warm & welcoming. Neighborhood was questionable for female guests. Lots of street noise disturbed sleep.

Sutter St San Francisco CA

Hotel highlights

  • Walking distance to The Regency Ballroom and Van Ness Avenue
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Downtown San Francisco, Hotel Carlton, a Joie de Vivre Boutique Hotel is within a 5-minute walk of popular attractions such as The Regency Ballroom and Van Ness Avenue. This 3-star hotel has 163 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon.


Rooms

The 163 rooms have an array of amenities, including iPod docks, coffee makers, and ceiling fans. Guests can expect to find free WiFi. Bathrooms have hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

Hotel Carlton, a Joie de Vivre Boutique Hotel features free WiFi in public areas, a 24-hour business center, and microwave in a common area. If you drive, self parking is USD 28 per night, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, free newspapers, and a porter/bellhop.

Room options

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 1 King Bed (A D A)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hotel Carlton, a Joie de Vivre Boutique Hotel

Everyone (32) Couples (99) Business (46) Family (34) Other (20) Friends (34)
4
Friends

A little run down and all the door slam....but great location

By on Feb 24, 2020

Review comment responded on Feb 24, 2020

Thank you for the feedback. Sorry to hear that you did not enjoy our brand new renovated room.

5
Family

It was nicely located to many places. And, it was decorated very cool..

By , from AZ on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you, Tina!

5
Business Business

A quaint boutique hotel in the heart of San Francisco, Hotel Carlton provides a nice alternative to bigger chain hotels.

By , from Atlanta on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you, Don.

4
Partner Couples

This hotel has done a good job of renovating an older building into a pleasant place. Our room was large, well appointed and spotlessly clean. However, the noise from adjoining rooms and hallway was quite noticeable. Breakfast is the hotel was quite good and reasonable priced.

By on Dec 23, 2019

Review comment responded on Dec 25, 2019

I wanted to take a minute and thank you very much for filling out our online survey. We are happy you enjoyed your stay with us and hope to welcome you back to Hotel Carlton in the near future. Warm regards,

4
Friends

The staff is super friendly. The beds were very comfortable. Good location.

By on Nov 6, 2019

Review comment responded on Nov 8, 2019

I wanted to take a minute and thank you very much for filling out our online survey. We are happy you enjoyed your stay with us and hope to welcome you back to Hotel Carlton in the near future. Warm regards,

5
Family Family with small children Family

The ambience, cleanliness, very friendly knowledgeable and helpful staff and neat amenities made my overall experience worth coming back for more !!

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

I wanted to take a minute and thank you very much for filling out our online survey and taking the time to share your comments regarding your recent stay here. It is only by hearing feedback from our guests that I can work to improve service at our property. We are happy that you enjoyed your stay with us and hope to welcome you back to the Hotel Carlton in the near future. Warm regards,

5
Family Family

Everything was an awesome experience. Front desk are very helpful, accessibility, facility and room cleanliness and readiness are top.

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Dear Valued Guest, I wanted to take a minute and thank you very much for filling out our online survey. We are happy you enjoyed your stay with us and hope to welcome you back to Hotel Carlton in the near future. Warm regards,

4
Everyone

By on Sep 5, 2019

Review comment responded on Sep 21, 2019

Dear Valued Guest, I wanted to take a minute and thank you very much for filling out our online survey. We are happy you enjoyed your stay with us and hope to welcome you back to Hotel Carlton in the near future. Warm regards,

5
Partner Couples

The location is super convenient. For the price, the facilities are really excellent—super clean and surprisingly comfortable. The restaurant is not bad at all. We had a very enjoyable stay.

By on Sep 2, 2019

Review comment responded on Sep 21, 2019

Dear Valued Guest, I wanted to take a minute and thank you very much for filling out our online survey. We are happy you enjoyed your stay with us and hope to welcome you back to Hotel Carlton in the near future. Warm regards,

4
Everyone

By on Aug 27, 2019

Review comment responded on Sep 21, 2019

Dear Valued Guest, I wanted to take a minute and thank you very much for filling out our online survey. We are happy you enjoyed your stay with us and hope to welcome you back to Hotel Carlton in the near future. Warm regards,

Hotel Carlton, a Joie de Vivre Boutique Hotel

1075 Sutter St, San Francisco, CA 94109
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