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Recent guest reviews

Very well kept - friendly and accommodating staff - The gym was a bit small fort the size of the hotel.

They had a room available when I checked in early and were very attentive and accommodating throughout my stay.

The location was excellent. The rooms are outdated. I looked like it was last renovated in the 90's

Check in was quick and easy. Staff is friendly and cooperating but the room is tiny. We had a baby with us and after requesting a crib there was hardly any place in the room to walk around Without bumping into it's Bathroom door does not lock.Especially for that price no complementary breakfast was disappointing too.

Excellent service, simply awesome, love the beds!!!!

Booked the room with continental breakfast but they charged it twice by adding the cost to the final bill.

Contemporary and convenient to things to do in downtown San Diego.

The location was in great proximity to public transit and it had a airport shuttle

Great location Staff was nice but we asked housekeeping to come back in 1 hour when we would be gone But they never came back When we got back late that night our room had not been made up. Everything else was wonderful

we enjoying stay there it was excellent experience with you thank you very much

Other fees, also $50 a night to park. No continental breakfast and prices of food is outrageous

The Concierge was the best. She was so friendly and helpful

Staff is amazing, especially Anthony at the front desk.

Nice place. I would stay again. Great location and the staff was polite.

The Room had a fantastic view. The bedding and pillows were very comfortable and we were ecstatic to get the use of free bicycles for 4 hours each day and 1 voucherto the USS Midway. We were shocked that parking is so expensive in downtown San Diego!

Beautiful. I got a great view of the ocean. The rooms are very clean. I love the rain showers overhead. Close to so many restaurants.

Great location, wonderful staff Bathroom need renovation Bedroom carpet need to be change

The phone on the room was dusty Also I had asked for my burger to be well done but it was medium well I can't digest beef that is not cooked properly I was disappointed because usually this hotel is very nice

W Broadway San Diego CA

Hotel highlights

  • Walking distance to Port of San Diego and B Street Cruise Ship Terminal
  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown San Diego, The Westin San Diego Downtown is within a 10-minute walk of popular sights such as Port of San Diego and B Street Cruise Ship Terminal. This 436-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a free airport shuttle, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 436 rooms have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. 50-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests staying at The Westin San Diego Downtown enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Airport transportation is made easy with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Bay View

1 King Bed | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking, Bay View

1 King Bed | Sleeps 4

Guest reviews for The Westin San Diego Downtown

Everyone (37) Couples (3) Family (6)
4
Business Business

Very well kept - friendly and accommodating staff - The gym was a bit small fort the size of the hotel.

By , from Miami, Florida on Feb 18, 2020

Review comment responded on Feb 25, 2020

Thank you for taking the time to share your valuable feedback.

5
Business Business

They had a room available when I checked in early and were very attentive and accommodating throughout my stay.

By on Feb 12, 2020

Review comment responded on Feb 14, 2020

Thank you for your review. We look forward to welcoming you back on a future trip to America's Finest City!

3
Partner Couples

The location was excellent. The rooms are outdated. I looked like it was last renovated in the 90's

By on Jan 12, 2020

Review comment responded on Jan 16, 2020

Thank you for your review. While I'm glad you enjoyed our prime location it's disappointing to read that we didn't meet your expectations. Our guestrooms were renovated to the newest Westin design in 2013-2014 as part of our $15 million renovation. We hope you will come back and stay with us again, should your travels bring you to San Diego.

2
Family with small children

Check in was quick and easy. Staff is friendly and cooperating but the room is tiny. We had a baby with us and after requesting a crib there was hardly any place in the room to walk around Without bumping into it's Bathroom door does not lock.Especially for that price no complementary breakfast was disappointing too.

By on Oct 13, 2019

Review comment responded on Nov 5, 2019

Thank you for choosing the Westin San Diego and for your feedback. We appreciate the insight and will be sure to share with our team.

5
Business Business

Excellent service, simply awesome, love the beds!!!!

By on Sep 11, 2019

Review comment responded on Sep 16, 2019

Thanks for staying with us. We appreciate your feedback!

1
Partner Couples

Booked the room with continental breakfast but they charged it twice by adding the cost to the final bill.

By on Aug 14, 2019

4
Family

Contemporary and convenient to things to do in downtown San Diego.

By on Aug 3, 2019

Review comment responded on Aug 12, 2019

Thank you for choosing The Westin San Diego and for taking time to provide feedback!

3
Business Business

The location was in great proximity to public transit and it had a airport shuttle

By , from Memphis on Jul 30, 2019

4
Partner Couples Family

Great location Staff was nice but we asked housekeeping to come back in 1 hour when we would be gone But they never came back When we got back late that night our room had not been made up. Everything else was wonderful

By on Jul 29, 2019

Review comment responded on Jul 31, 2019

Thank you for choosing the Westin San Diego and for your feedback!

5
Family Family

we enjoying stay there it was excellent experience with you thank you very much

By on Jul 6, 2019

Review comment responded on Jul 8, 2019

Thank you for choosing the Westin San Diego and for your feedback!

The Westin San Diego Downtown

400 W Broadway, San Diego, CA 92101
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