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Recent guest reviews

This was the worst experience. I stayed 6 hours and ended up leaving and getting a different hotel. I’d love a refund if at all possible. The pictures online DON’T MATCH the hotel at all. I was put into a room with no tv, no heat, a extremely dirty bathroom with dirty towels hanging. I was afraid to use the toilet. The shower was broken. At 1am the staff knocked on my door to move me to a “better room” the bath didn’t work, the bed had food in the sheets the floor had piles of dirt everywhere. I was disturbed at 3am by an angry customer that was trying to move hotels also because things in his room were broken. I rolled over booked another room and left the property.

Does not look anything like the picture, the bed was not even a queen sized, noisy, unfriendly guy on front desk. also charged me a service fee when my room was prepaid by orbitz.

The room looked NOTHING like the pictures and were told the cable may or may not work which happened to be the tv didn't work at all. The bathroom window would NOT shut at all and felt unsafe, and the bathroom was full of mosquitoes. The sheets were stained and had some hairs and blood stains. The kitchenette had no plates pots pans or utensils at all and the knob to turn on the coolness of the mini fridge was removed . For $100 dollars this was a violation and my young son said he will not stay in a hotel ever again. Without exaggeration this place is at best 1 star. The stay in this hotel ruined our whole weekend getaway. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES

a bit of road noise and not much light to the rooms made this not quite a good review. Staff was very cheerful and check in was simple.

Easy check in and located in the right place. It was quieter than I expected.

Cute and comfortabl. Clean, newly remodeled. One block from the bay, great seafood. You can hang out on the fishing docks, catch the sunrise in the morning, then head west about 2 minutes over Point Loma and watch the sunset over the ocean. Great location.

The hotel staff made the experience great. Held our bags when we arrived early and held our bags for the rest of the day after check out so we could do other activities without our luggage

Location ideal for my purposes. Clean. For a small room it had a mini fridge, coffeemaker iron and board and hangers. Couldn’t find the hairdryer. Can hear other guests even with earplugs. Staff was friendly polite and helpful.

Small and quaint hotel. Room was updated and modern. Limited parking. Close to attractions in San Diego.

We booked this hotel because it looked nice and modern. The rooms do not look like the pictures at all! We got to the hotel and were told the we got upgraded to a better suite. Our room was around the backside of the hotel. We walked into a sketchy looking side gate and walkway to our room. The room was dirty, smelled like body odor, and did not look like the pictures. Upon further looking at the room, we found blood on the pillow cases, dirty bed sheets, and dust everywhere. We were very dissatisfied with our whole experience. This place is not worth your money, we highly recommend to not stay here!

We requested two double beds... apparently, they mainly have only single king OR a queen with a sofa bed. Not ideal. Location goodness buzz coffee which is delicious! Cleanliness: could use some help. There were two band aids on one of the furniture and the sofa bed had dirty sheets still on them granted maybe not all use the sofa bed... but still it should be checked. Maintanence: you have to get a blow dryer as apparently people steal them and two of the three light bulbs were out in the bathroom. Check in early? If prior to 2pm it's an additional $20. Close to ocean beach and a cheap Uber ride to little Italy. Parking is included granted limited spots but we had no issues. If you're looking for a cheap hotel with no frills this is for you. It isn't the four seasons lol They have a vending machine and had no water option so we went to ramanda across the street and they have a little convenience store they allow you to shop even if you're not staying at hotel and it's 24 hrs! So great for drinks, snacks and toiletries.

Noisy, close to road, checked out a day early, they still charged me for another day, not a terrible place but I won't go back.

Staff was friendly and attentive, room was really wonderful and well laid out, clean, and will definitely be back when I'm in town.

I was in town for 6 days and enjoyed 5 of them. Great location, easy access getting anywhere. However, one night the room next to me and above me decided to party from 9am- 4am. Yes, 4am. Loud music, partying on balcony...asked to stop and they didn't till 4am. So that wasn't fun and ruined the following day. Besides that, staff was amazing and room is great!!!

I honestly didn't expect much of the hotel but it's exactly as the pictures . Most hotels don't look like the pictures they post, It was clean n staff was really friendly.

The front counter lady was rude. They had no pillow cases on the pillows in the room or towels. The rooms in the picture do not look anything like the room you get. The mirror in our bathroom looked like it had burn marks all over it... weird. And the towel bar in the bathroom fell off when drying my hands.

This is not a"hotel". This is a motel that has been refurbished. Very clean and room looks new but I did not feel safe. Seemed more like a hooker motel. If I had children, I would never let them sleep here.

Fenelon St. San Diego CA

Hotel highlights

  • Walking distance to Shelter Island
  • Free WiFi in rooms and public areas
  • Free parking

Located in Point Loma within a short walk of Shelter Island, Hotel Point Loma is within 2 miles (3 km) of other popular sights such as San Diego Bay. The 19 rooms at this motel include refrigerators, microwaves, and TVs.


Rooms

All 19 rooms provide microwaves and refrigerators. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also included.


Property features

At Hotel Point Loma, guests have access to free WiFi in public areas and express check-out. You can take advantage of free parking if you drive. The front desk has multilingual staff that can answer questions about the accommodations, services, and more.

Room options

Suite, 1 Queen Bed, Kitchen

1 Queen Bed | Sleeps 3

Standard Room

1 Queen Bed | 1 Double Sofa Bed | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Guest reviews for Hotel Point Loma

Everyone (14) Couples (1) Family (1)
1
Everyone

This was the worst experience. I stayed 6 hours and ended up leaving and getting a different hotel. I’d love a refund if at all possible. The pictures online DON’T MATCH the hotel at all. I was put into a room with no tv, no heat, a extremely dirty bathroom with dirty towels hanging. I was afraid to use the toilet. The shower was broken. At 1am the staff knocked on my door to move me to a “better room” the bath didn’t work, the bed had food in the sheets the floor had piles of dirt everywhere. I was disturbed at 3am by an angry customer that was trying to move hotels also because things in his room were broken. I rolled over booked another room and left the property.

By on Mar 3, 2022

1
Partner Couples

Does not look anything like the picture, the bed was not even a queen sized, noisy, unfriendly guy on front desk. also charged me a service fee when my room was prepaid by orbitz.

By on Feb 28, 2022

1
Everyone

The room looked NOTHING like the pictures and were told the cable may or may not work which happened to be the tv didn't work at all. The bathroom window would NOT shut at all and felt unsafe, and the bathroom was full of mosquitoes. The sheets were stained and had some hairs and blood stains. The kitchenette had no plates pots pans or utensils at all and the knob to turn on the coolness of the mini fridge was removed . For $100 dollars this was a violation and my young son said he will not stay in a hotel ever again. Without exaggeration this place is at best 1 star. The stay in this hotel ruined our whole weekend getaway. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES

By on Feb 22, 2022

2
Everyone

By on Aug 24, 2019

3
Business Business

a bit of road noise and not much light to the rooms made this not quite a good review. Staff was very cheerful and check in was simple.

By on Jun 24, 2019

4
Business Business

Easy check in and located in the right place. It was quieter than I expected.

By on Jun 23, 2019

4
Family

Cute and comfortabl. Clean, newly remodeled. One block from the bay, great seafood. You can hang out on the fishing docks, catch the sunrise in the morning, then head west about 2 minutes over Point Loma and watch the sunset over the ocean. Great location.

By on Apr 10, 2019

3

nice, it’s close to the places we wanted to go

Everyone

The hotel staff made the experience great. Held our bags when we arrived early and held our bags for the rest of the day after check out so we could do other activities without our luggage

By on Aug 11, 2018

Review comment responded on Aug 13, 2018

We are glad that you had a terrific visit with us here at Hotel Point Loma. Our team is pleased that you found their customer service to be outstanding, and we were more than happy to hold your bags for you so you could explore the area without your luggage in tow. It is always great to know that we have helped make your trip even better and the next time you visit the area, we hope you come back and stay with us again.

3
Everyone

Location ideal for my purposes. Clean. For a small room it had a mini fridge, coffeemaker iron and board and hangers. Couldn’t find the hairdryer. Can hear other guests even with earplugs. Staff was friendly polite and helpful.

By on Aug 2, 2018

Review comment responded on Aug 2, 2018

Thank you for providing us with feedback about your recent stay. We're glad that our location met your needs so perfectly. Please accept our sincere apology for any aspects of your stay that weren't up to your expectations. Please know our team is here to address any guest disturbances. However, it's nice to hear that our friendly service and clean, well-appointed accommodations were satisfactory. We value your thoughtful compliments and hope for a chance to make your next stay even better.

4
Everyone

Small and quaint hotel. Room was updated and modern. Limited parking. Close to attractions in San Diego.

By , from St John USVI on Jul 26, 2018

Review comment responded on Jul 26, 2018

We were happy to provide you a comfortable, modern place to stay and we're glad our location was ideal for all the places you wanted to visit. Please accept our apologies for any difficulty with parking. We do our best to provide easily accessible spots in an area where parking is often quite challenging. If you find yourself back in the area, we'd be proud to host you again.

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