Don't have enough supplies for shampoo and soap. Just snack for breakfast,
needs updating,
Very Pet friendly. Found location to be great for my job interview and nearby restaurants.
Friendly staff at check in and the room was spotless. A bit noisy since the room was near the road but that's normal
Didn’t end up staying at this property so I can’t really leave a honest review
Perfect! Thank you! Had a wonderful stay here! Will come back again
Property was quiet but cleanliness is a big issue here. I was chased out of my bed by a black widow spider. Luckily I wasn’t sleeping. Attendant on duty quickly gave me another room.
We ended up staying at the Courtyard Marriott.. very unpleased with the extended stay
I gave an overall rating of average because I don’t really know how the price compares to other places in the area. The hotel is a little run down. When I entered my room it had that smell you get when you enter some Las Vegas rooms. You know that cigarettes were smoked in here for a long time before it became a smokeless hotel. The breakfast is not much...oatmeal packets, granola bars, maybe a little fruit. My son’s basketball team stayed there in a big part because the coach thought there was a decent breakfast to feed the team in the morning. He had to make other plans because that breakfast was not going to feed the team. Also, there were hairs on the sheets to our bed. On the good side, the staff was very nice and helpful. If you are just looking for s cheap place to crash and this hotel is cheaper than others in the area it could be for you.
Staff was unprofessional and room was not thoroughly clean. Counter was not wiped down and there was a dirty sock on the curtain rail. Won’t stay again.
Great location for visiting UCSD. The price was reasonable and I liked the fridge and microwave.
Located in Sorrento Valley, Extended Stay America Suites San Diego Sorrento Mesa is within a 10-minute drive of Westfield UTC and Torrey Pines State Reserve. This 135-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
The 135 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
At Extended Stay America Suites San Diego Sorrento Mesa, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
Don't have enough supplies for shampoo and soap. Just snack for breakfast,
needs updating,
Thank you for your feedback. We uphold all of the brand standards for quality and service. We are so sorry that our hotel fell short of your expectations, and we thank you for bringing your concerns to my attention. We appreciate your feedback and candor. Sincerely, Hotel Management
Very Pet friendly. Found location to be great for my job interview and nearby restaurants.
David, thank you for sharing your review of Extended Stay America. It was also a pleasure to know you liked our pet-friendly feature and that our convenient location worked out well for you. On behalf of everyone, we invite you to revisit us on your next trip to our city. Sincerely, Hotel Management
Friendly staff at check in and the room was spotless. A bit noisy since the room was near the road but that's normal
Mark, thank you for reviewing your stay at Extended Stay America. We were happy to read that our team was able to meet and exceed your expectations by providing great service as well as clean, comfortable accommodations. We value your feedback and look forward to your next stay! Sincerely, Hotel Management
Didn’t end up staying at this property so I can’t really leave a honest review
Thank you for your feedback, and we hope to see you soon. Sincerely, Hotel Management
Perfect! Thank you! Had a wonderful stay here! Will come back again
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Property was quiet but cleanliness is a big issue here. I was chased out of my bed by a black widow spider. Luckily I wasn’t sleeping. Attendant on duty quickly gave me another room.
Thank you for choosing to stay with us. We apologize for the cleanliness issues you encountered and the inconvenience you had due to the bug in your room. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. On a positive note, we're glad to know our staff were able to accommodate you another room. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Hotel Management
Jun, thank you for choosing Extended Stay America. We are glad to see from your rating that you had a pleasant stay overall. However, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management