I love this site so much it's amazing I love how Howie and his assistant manager DSean and staff works great together...this site is best in town I love it here and I will always come to this site
The manager Howie and his assistant manager DSean is wonderful and they staff is great best in town
I love everything about this site this site is the bomb I love the manager Howie and his assistant manager DSean they are so wonderful and there staff is great they work as a team and has good customer service skills....thank you for having me... best site in town
Dirty sheets, no shampoo, no hot water for shower and beds smell dirty.
Room is dirty, has hole in wall, tub needs sealer, room needs to be renovated, can of Coke is $5, sheets look like they were slept in. I paid $258, one couple paid $238, another couple$110. Website rate listed as $189-$205; breakfast is not a breakfast as advertised—it’s a grab and go. I’ll never stay at an Extended Stay again. If I could have gotten my money back, I wouldn’t have slept here.
I will never stay here again
The room smells and was not clean when I arrived. There were used towels under the sink and it does not feel clean. The staff were friendly but overall the room wasn’t satisfactory
Great deal for the price! Rooms were half price compared to downtown San Diego. Super clean, super quiet, staff was super friendly. I would stay there again
They were supposed to supply kitchen utensil . And nothing . Smoke free room but room smelled of smoke and pet
Motel was a good value for the price.
Don't have enough supplies for shampoo and soap. Just snack for breakfast,
needs updating,
Very Pet friendly. Found location to be great for my job interview and nearby restaurants.
Friendly staff at check in and the room was spotless. A bit noisy since the room was near the road but that's normal
Located in Sorrento Valley, Extended Stay America San Diego - Sorrento Mesa is within a 10-minute drive of popular attractions such as University of California, San Diego and Torrey Pines Golf Course. This 135-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
At Extended Stay America San Diego - Sorrento Mesa, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a vending machine, a picnic area, and barbecue grills.
I love this site so much it's amazing I love how Howie and his assistant manager DSean and staff works great together...this site is best in town I love it here and I will always come to this site
The manager Howie and his assistant manager DSean is wonderful and they staff is great best in town
I love everything about this site this site is the bomb I love the manager Howie and his assistant manager DSean they are so wonderful and there staff is great they work as a team and has good customer service skills....thank you for having me... best site in town
Dirty sheets, no shampoo, no hot water for shower and beds smell dirty.
Room is dirty, has hole in wall, tub needs sealer, room needs to be renovated, can of Coke is $5, sheets look like they were slept in. I paid $258, one couple paid $238, another couple$110. Website rate listed as $189-$205; breakfast is not a breakfast as advertised—it’s a grab and go. I’ll never stay at an Extended Stay again. If I could have gotten my money back, I wouldn’t have slept here.
Dear Barbara, Thank you for your feedback. We are sorry for the inconvenience caused in your room on arrival. We have strict quality control standards to prevent a situation like yours, but the room conditions you described are unacceptable and not representative of our quality standards. We will address this, and our housekeeping team will review the room. Further, we will instruct them to double-check the rooms before delivering them to the guest. Please feel free to reach out to us directly for further assistance and clarification. We invite you back to experience the stay you expect and deserve. Sincerely,Hotel Management
I will never stay here again
Dear arad, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Management
The room smells and was not clean when I arrived. There were used towels under the sink and it does not feel clean. The staff were friendly but overall the room wasn’t satisfactory
Dear Andreas, thank you for choosing us. We are glad you were pleased with our warm reception, and our staff was attentive to your needs. However, the cleanliness and room conditions you describe are unacceptable and not at all representative of our quality standards. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please come back and validate the changes we will implement and experience the stay you expect and deserve. Thank you! Sincerely,Hotel Management
Dear David, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. Sorry, we didn't meet your expectations. Your feedback is vital and will be addressed adequately by our concerned team. Please provide us another chance to serve you with our usual service. Thank you again, and we wish you all the best.Sincerely,Hotel Management