Quality Inn Near Medical Center2.5 out of 5.0
Recent guest reviews
Property is run by several mid eastern men, you can't identify any employees, nobody wears any Choice provided uniforms, young men come to your door and want to clean your room, these are day labor people hired for cash in order to save on payroll and payroll taxes. Filthy place, last minute, no other option within 35 miles, we had 3 rooms, only one toilet out of three was usable, no food available at 8:40am, Never ate there, complained to headquarters immediately after getting back to the Dallas area, received only 1 refund for one room so far.
It was horrible dirty sheets then they change them to stain sheets the room I clean it because it wasn't clean towels were dirty. The service was bad I would never stay there again we picked it because it was pet friendly but it wasn't worth it
Upon arrival I asked to be moved from my original room , since it smelled like mildew. The manager was kind enough to do so, and moved me to an accessible room. Late that night, we returned to the room to discover that the electric I the bathroom did not work. The outlet was damaged, so the hair dryer and coffee maker were useless. I brought this to the attention of the night manager, and he was slightly rude, but said it would be looked at. Although the outlet was repaired the next day, there were other things that made the stay uncomfortable. The vending machine was completely empty the entire week. The pop machine was pried open and also empty the entire week. The clothes rack in our room was broken and hanging off the wall. An electric box, which could have been an old sprinkler box, was open and exposed with wires hanging above one of our beds. The front desk could not provide needed replacements of tissues, toilet paper, or coffee cups without having housekeeping come to the property...maybe an hour and a half wait for those items. Breakfast selections were always the same...Frosted Flakes and sugar smacks for cereal, waffle, little folded eggs with sausage patties, which were in cold chafing dishes. Had I not booked through an agency and prepaid for the visit, I would have found different accommodations.
This property is part of the choice priviledges but it is anything but choice. Jeet was rude and when the manager Nick was called the next day, he could have cared less. I felt cheated and disrespected as a woman by his comments and tone of voice. I have stayed in over 40 choice and quality inn hotels this last year. This property should be banned from the system.
Let me preface this by saying this stay was a last minute, no options, booking. We had spent the day at SeaWorld and were planning on driving to Austin to stay with a friend, but since we were so tired leaving SeaWorld at 1030pm we decided to grab a hotel in SA. So with minimal options, and knowing we would only be there a few hours to rest our head, we chose the quality inn. Upon check in we discovered we had a smoking room, ok I could deal with that. We get to the room....dirty towels left from previous stay, dirty bathroom, dirty in general (you feel like you need to be wearing shoes at all times and are a little nervous to lie on the bed.) I gave it 2 stars because it did have free WiFi and also provided a decent free breakfast. I probably wouldn't stay here again, but I knew going in it wasn't going to be great, but it was $60, so I can't complain too much.
Stayed here while doing business in SAT. Location was isolated, needed GPS to get here. Room was very good, bed nice, internet ok, good TV selections. Service was good. Breakfast was worthless. No good place to eat nearby. The front desk recommended one, but it was bad. Overall, a bit above average.
worst place i have ever stayed at only allowing two towels per room even with 3 people staying then you have to bring your two dirty towels down the next day to receive two clean towels the front desk person argued and cussed at me and my wife yelling and throwing a fit wouldnt let us speak with a manager i highly recommend never staying at this crap hotel then i had to pay 10$ extra a night for a cot that i never received
Old lumpy bed. My husband and I woke with bug bites on our legs and body. Staff was very uninterested in refunding remaining three nights. Took two days to get them to do so. Would not stay here again. Breakfast was average. They said they are remodeling but we sure didn't see any evidence of that.
Good crew, desk clerk John very proficient, Ken and son dynamic duo in the cleaning department stayed there four days visiting great grandson in NICU March 2016 Nice area to walk pets. Breakfast on time and plenty of food with a good selection
We stayed for one night at the hotel. Booked a non smoking room to ensure that it wasn't going to smell. Mother in Law stayed, and she smoked outside on the walkway. When we checked out, everything was great, until the charges started appearing on the credit card. They charged $4.95 for a missing wash cloth and hand towel, and then $100 for smoking in the room. No one smoked in the room, and their "evidence" was they found some cigarette butts or something in the trash. Called to dispute it with the hotel manager "John", and the guy was a complete tool. No customer service from this guy, at all. His answer "dispute it then, we've already charged the card". Wouldn't allow for any type of discussion or resolution. Plus, the view from the room was either of a car sales lot, or a porn store. After discussion with some other military families that stayed there the same time, they encountered the same issue. The complementary breakfast was about the best thing.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Quality Inn Near Medical Center is located within a few miles (5 km) of Wonderland of the Americas Mall and South Texas Medical Center. This 55-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's also near Malibu Castle and St. Mary's University.
Start your day off right with a free buffet breakfast.
Quality Inn Near Medical Center's 55 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
Guests of Quality Inn Near Medical Center enjoy an outdoor pool, free WiFi in public areas, and a meeting room. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 29 reviews