Skip to main content
Beginning of main content

Homewood Suites by Hilton San Antonio Northwest

3.0 out of 5.0

Recent guest reviews

Don't be fooled by the good price and nice pictures online. Looks are deceiving! The rooms were nice, but housekeeping was POOR. After the first night housekeeping didn't clean the rooms, vacuum, or change the trash. I had to request this be done. No Room Service! They don't have room service like normal hotels to bring extra towels to your room. No, you have to go down to the front desk and get them yourself. Then the front desk doesn't have enough linen in stock. This happened every day. We stayed 3 nights. I stayed on the 1st floor and it was very junky/cluttered. Housekeeping stored their cleaning cart and boxes in the hallway, on my hall, by my door the entire 3 nights. This looks like a nice hotel but it's ran very much like a motel. The breakfast was terrible, only good thing was the waffles.

After three days of trying to get fixed, staff compensated with coupon for free nite in the future.

Location was perfect! Welcoming staff was awesome, and hot breakfast in the morning was just what the family needed to start the day.

Rooms were clean and everything appeared to be of high quality. Beds were really comfortable. Free breakfast and dinner buffet was fantastic. Kids loved making their own waffles (shaped like Texas). Staff was very friendly and helpful. We were treated like family for our entire stay. My kids still talk about this hotel. If we visit San Antonio again, this is where we will stay. A++++

Spent a couple of nights here while on a quick weekend trip with my boys...the place was clean, comfortable and in a fine location. Couldn't ask for more.

Nice hotel, staff were extremely friendly during our stay, gave us good tips on places to visit. Hotel is close to a nice mall. There was a problem with plumbing in our bathtub during our stay.

They need to provide better "warm" breakfast. We stayed there for 3 nights and the breakfast menu was almost the same. And it was cold. They however had free dinner from Monday to Thursday. We ate there one of the nights, the menu was limited again, they ran out of food even with very limited guests. Overall it was a o.k. stay.

Stayed here for a wedding i had during the weekend of late August. The place is great. It is located very close to Six Flags/Sea World and La Cantera shopping center. Even though I did not go to the amusement parks, the place was great. Downtown is about 15 minutes away in car and with no traffic and easy to get to. Will definitely stay next time i go back to the San Antonio at this place

We were so surprised when we walked into the room. We had everything we needed and everything was so nice

Family and I have stayed at this hotel several times in the past few months now and every stay has been pleasant. Clean rooms with comfortable beds, and a good hot breakfast in the morning. Only downside is the bathroom size. A bit tight but the quality of the room and other amenities more than make up for this.

Staff was extremely courteous and accommodating of our switching room request. Location to Fiesta Park was good. Breakfast was good with plenty of selection

We needed a place to stay for a family event. We liked the location, the hotel was very clean, had a full kitchenette (loved it but never used it), and comfortable for the family. I would stay here again.

I have been in others Homewood Hotels, and my experience on this was similar. Room was clean and comfortable; bathroom is something that needed attention, tub was not draining correctly. Breakfast and coffee were good. Staff was also good.

The hotel is well-located for easy access to North and central San Antonio and has everything you need for a comfortable stay. The room was clean and we really liked the feature of the 2-room suite with a nicely-sized flat screen TV in each room. Kitchen has a full-sized refrigerator and came fully stocked with dishes, pans and silverware. Staff were friendly and helpful. I had an emergency where I needed a tie to wear for an occasion as I had forgotten to pack mine and they were kind enough to let me borrow one. Nice to have a small DVD (and free) library with some decent movies to pick from. Better than having to buy movies. Workout room was well-equipped but the built-in TVs on the equipment only seemed to work on one of the elliptical machines - the others were out of order and a hotel employee who came to look at them couldn't figure out how to fix them. Would be nice if the hotel had a hot tub. Breakfast was good and hot and had a good variety of food. All in all, great place to stay. We would come again.

Excellent Hotel, room was very clean, good service and good price, I recommend

We had an awesome stay! Staff was very courteous, room was clean and comfortable. Awesome Breakfast, staff was always making sure there was enough food. Highly recommended!!

GREAT NOT ONE ISSUE OR PROBLEM EVERYTHING GOOD EXSPECIALY BREAKFAST

For the money, this place place gets 5-Stars. I had an event to attend at the Omni, they wanted $200 a night. I paid less than half that at this hotel for a suite with a full kitchen. Staff was pleasant, hotel was very clean, quite, and had a decent breakfast spread.

The hotel was very clean and the staff was very friendly! We made un unexpected stay for an extra day and the front office staff was able to accommodate us for the extra day. Breakfast was delicious! We will definately return!!

I read previous reviews on several hotels before I booked this hotel, and customers mentioned to stay in the NW area which I did. I booked a dbl bed suite for my family of 7, and we were extremely comfortable and didn't feel packed on top of each other. The pictures online for the suite are nice, but the suites are much better looking in person. The hotel was quiet, offers free wifi, hot breakfast, dinner M-F, and an "Extremely" friendly staff. The location is in a wonderful area and surrounded by many stores and restaurants. You're only 10-15 minutes from downtown, Sea World, and the airport; which was extremely great to keep from being surrounded by all the hustle of the downtown traffic and noise. It was also $200+ cheaper to stay at this location vs. the location downtown. GREAT for a FAMILY

4323 Spectrum One San Antonio TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Huebner Oaks, Homewood Suites by Hilton San Antonio Northwest is within 3 miles (5 km) of South Texas Medical Center. This 123-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. Malibu Castle is also 2.4 mi (3.9 km) from this San Antonio hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 123 air-conditioned accommodations feature kitchens and space to spread out with separate bedrooms, living rooms, and dining areas. 32-inch flat-screen TVs come with DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. MP3 docks, sofa beds, and coffee makers are also standard.


Property features

At Homewood Suites by Hilton San Antonio Northwest, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include conference space, a business center, and free newspapers.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 2 Double Beds

Full 2 | Sleeps 6

2 Bdrm Ste 1 king 2 Dbles NoSmk

King 1 | Sleeps 8

Suite, 2 Double Beds, Accessible, Bathtub

Full 2 | Sleeps 6

Guest reviews for Homewood Suites by Hilton San Antonio Northwest

Everyone (2) Business (2) Couples (3) Family (19) Friends (2)
3

looks like a nice hotel but ran like a motel! run!

Everyone

Don't be fooled by the good price and nice pictures online. Looks are deceiving! The rooms were nice, but housekeeping was POOR. After the first night housekeeping didn't clean the rooms, vacuum, or change the trash. I had to request this be done. No Room Service! They don't have room service like normal hotels to bring extra towels to your room. No, you have to go down to the front desk and get them yourself. Then the front desk doesn't have enough linen in stock. This happened every day. We stayed 3 nights. I stayed on the 1st floor and it was very junky/cluttered. Housekeeping stored their cleaning cart and boxes in the hallway, on my hall, by my door the entire 3 nights. This looks like a nice hotel but it's ran very much like a motel. The breakfast was terrible, only good thing was the waffles.

By , from texas on Aug 23, 2017

Review comment responded on Aug 25, 2017

Thank you for choosing to stay at our hotel during your recent visit to San Antonio we appreciate your feedback. Your comments have been shared with the Housekeeping Department so they can make improvements to the services we provide our guests. While we do our best to always deliver a memorable experience, it appears we fell short and did not meet expectations during your visit. Please accept our sincerest apologies.

4

fridge did not work.

Everyone

After three days of trying to get fixed, staff compensated with coupon for free nite in the future.

By , from colorado on Mar 24, 2016

5

family trip

Families

Location was perfect! Welcoming staff was awesome, and hot breakfast in the morning was just what the family needed to start the day.

By on Sep 22, 2015

5

best hotel for family stay!!!!!

Families

Rooms were clean and everything appeared to be of high quality. Beds were really comfortable. Free breakfast and dinner buffet was fantastic. Kids loved making their own waffles (shaped like Texas). Staff was very friendly and helpful. We were treated like family for our entire stay. My kids still talk about this hotel. If we visit San Antonio again, this is where we will stay. A++++

By on Jun 7, 2015

5

excellent hotel

Families

Spent a couple of nights here while on a quick weekend trip with my boys...the place was clean, comfortable and in a fine location. Couldn't ask for more.

By on May 17, 2015

3

nice trip,

BusinessTravelers

Nice hotel, staff were extremely friendly during our stay, gave us good tips on places to visit. Hotel is close to a nice mall. There was a problem with plumbing in our bathtub during our stay.

By on Apr 6, 2015

3

family getaway

Families

They need to provide better "warm" breakfast. We stayed there for 3 nights and the breakfast menu was almost the same. And it was cold. They however had free dinner from Monday to Thursday. We ate there one of the nights, the menu was limited again, they ran out of food even with very limited guests. Overall it was a o.k. stay.

By on Nov 27, 2014

4

weekend stay

GetawayWithFriends

Stayed here for a wedding i had during the weekend of late August. The place is great. It is located very close to Six Flags/Sea World and La Cantera shopping center. Even though I did not go to the amusement parks, the place was great. Downtown is about 15 minutes away in car and with no traffic and easy to get to. Will definitely stay next time i go back to the San Antonio at this place

By on Sep 7, 2014

5

great rooms

Families

We were so surprised when we walked into the room. We had everything we needed and everything was so nice

By on Jun 24, 2014

4

great suites and friendly staff

Families

Family and I have stayed at this hotel several times in the past few months now and every stay has been pleasant. Clean rooms with comfortable beds, and a good hot breakfast in the morning. Only downside is the bathroom size. A bit tight but the quality of the room and other amenities more than make up for this.

By on May 12, 2014