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Recent guest reviews

I love this property, wil continue to stay there when in town.

I loved all of it the shuttle ride is a 110% plus for me thank you so much

carpet smells old, bath room condition is deteriorating, bed and sheets are uncomfortable, ac/heater filter needs to be replaced

Everything was wonderful. Steve our driver to the Riverwalk was great, hotel was quiet and clean. My only suggestion to the hotel would be that the bathroom needs a fan. The humidity in the bathroom was been hard on the ceiling and walls.

My parents stayed at this location as I was attending a conference at another hotel for work. During their stay, the hotel seemed 'OK.' The room seemed clean, but hotel overall had a musty almost moldy smell which I noticed right away. Over the next few days they mentioned having a gnat problem (which I'm not sure if part of the hotel or the location/timing of year of our visit). We ate at the one restaurant on site. My parents stated breakfast was ok and didn't have any problems. However, for some of the other meals they mentioned the lettuce in the salads seemed limp and warm. Not really cold/fresh tasting. I think overall they had an ok stay and the free parking was definitely a plus. Due to my mom's older age and allergies she didn't feel the best at the end of the trip and I would have requested to move her, but she did not want to bother with everyone and change the reservations.

Clean and relaxing will stsy again.clean pool and rooms .in s good area from market sqaure and the shuttle was good

It’s a quiet hotel with friendly staff. The shuttle drivers are friendly and tell you about the area.

The hotel was overall very nice. The rooms were clean for the most part and had a little bit of stains on the carpet and leftover food from the people before us. Other than that the room and service were great. The pool was cloudy and could have used some chemicals to clear it up and one day the pool light completely fell out leaving wires hanging in the pool which didn’t feel safe. Our last day housekeeping forgot to give us towels as well. We had a great experience otherwise, the hotel was great location wise where we were close to everything without having to pay a lot to be near the attractions of the city.

The staff was is very friendly. The hotel is quiet at night. We stayed five nights and had no problems.

I love it here.. Second time I stay at this hotel.. A great place to stay at

I like the location to everything to see in San Antonio. I did not like the first room they stuck us with 391 that had extremely stained carpet air conditioning cover barely hanging on bubbles x 15 all over the ceiling random dark stains in upper corner where ceiling meets the wall TV remote volume did not work channel would only turn by going up telephone buttons 2 office or room service do not work. Next day we changed rooms 135 clean room but Non-Stop slamming of side door 24/7 all hours of the day and night overall very unique experience to say the least

Staff was incompetent and unfriendly. Halls reeked of mildew. The beds and pillows were actually pretty comfortable. The location is very convenient. And if they ask you how many key cards you want, ask for 5, because chances are that only one will work.

Very dirty carpet. Spots in the carpet. Bad smell in the room. Shower water extremely poor water flow. Room phone doesn’t work to call front desk. Renovation workers working while you are sleeping in the morning. Our room was at the backside of the hotel kind of separated from front area. Once reported to the front desk about renovation work and the people staying same area, they seems very surprised. I took some pictures of stained carpet. Disgusting. Sorry for the honest review.

The pool was great. Not having a free breakfast like most Holiday Inns was a bummer. The construction was very distracting in my room, with or without the deck door open. It was really loud during the day.

The pool area was great, LOVED the shuttle, and the proximity. It will be nice once renovations are complete- lots of leaks etc happening.

The staff was great, it is under remodel but still very busy

Stayed here during Memorial Day weekend which meant hotel was sold out. Checking was the biggest issue which started at 4pm, their was a long line and took almost an hour to check in! Several guest got mad about the slow process but still No apologies from staff. It seem that the hotel was not prepared to handle soo many guest. After checking in found to be clean a a/c blowing cold. Hotel is going through some renovations so their is noises and signs of the work being done. I would stay here again due to location but maybe not for a holiday weekend!

Good location. Staff need to be more professional.

W Cesar E. Chavez Blvd San Antonio TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Holiday Inn San Antonio - Dwtn - Market Sq, an IHG Hotel is a leisurely stroll from sights such as Market Square and Cathedral of San Fernando. This 3-star hotel welcomes guests with 313 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.


Rooms

Holiday Inn San Antonio - Dwtn - Market Sq, an IHG Hotel's 313 rooms provide balconies or patios, microwaves, and refrigerators. Guests can expect free WiFi and 36-inch TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

Holiday Inn San Antonio - Dwtn - Market Sq, an IHG Hotel features an outdoor pool, a children's pool, and a gym. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Pool Access

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn San Antonio - Dwtn - Market Sq, an IHG Hotel

Everyone (19) Couples (1) Family (24)
5
Everyone

By on Mar 24, 2020

Review comment responded on Mar 26, 2020

Thank you for taking the time to review our hotel with positive rating! We look forward to having you back with us!

5
Family

I love this property, wil continue to stay there when in town.

By on Dec 28, 2019

Review comment responded on Dec 30, 2019

Thank you for your review. We are pleased to hear you enjoyed your stay. We look forward in seeing you again in the near future. Safe travels.

5
Family Family

I loved all of it the shuttle ride is a 110% plus for me thank you so much

By on Dec 25, 2019

Review comment responded on Dec 30, 2019

Thank you. Safe travels.

2
Family

carpet smells old, bath room condition is deteriorating, bed and sheets are uncomfortable, ac/heater filter needs to be replaced

By on Dec 5, 2019

Review comment responded on Dec 5, 2019

Thank you for taking the time to provide us your feedback. I am sorry that we were unable to exceed your expectations during your visit to our Hotel.

5
Family

Everything was wonderful. Steve our driver to the Riverwalk was great, hotel was quiet and clean. My only suggestion to the hotel would be that the bathroom needs a fan. The humidity in the bathroom was been hard on the ceiling and walls.

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thank you for sharing your opinion with us. Safe travels.

4
Everyone

By on Oct 18, 2019

Review comment responded on Oct 18, 2019

Thank you.

3
Family Business Business

My parents stayed at this location as I was attending a conference at another hotel for work. During their stay, the hotel seemed 'OK.' The room seemed clean, but hotel overall had a musty almost moldy smell which I noticed right away. Over the next few days they mentioned having a gnat problem (which I'm not sure if part of the hotel or the location/timing of year of our visit). We ate at the one restaurant on site. My parents stated breakfast was ok and didn't have any problems. However, for some of the other meals they mentioned the lettuce in the salads seemed limp and warm. Not really cold/fresh tasting. I think overall they had an ok stay and the free parking was definitely a plus. Due to my mom's older age and allergies she didn't feel the best at the end of the trip and I would have requested to move her, but she did not want to bother with everyone and change the reservations.

By , from Virginia on Oct 2, 2019

Review comment responded on Oct 2, 2019

Thank you for providing your feedback.

5
Family Family

Clean and relaxing will stsy again.clean pool and rooms .in s good area from market sqaure and the shuttle was good

By on Aug 26, 2019

Review comment responded on Aug 26, 2019

Thank you. We look forward in seeing you again in the near future. Safe travels.

4
Family

It’s a quiet hotel with friendly staff. The shuttle drivers are friendly and tell you about the area.

By on Aug 19, 2019

Review comment responded on Aug 19, 2019

Thank you for sharing your feedback.

4
Family Friends

The hotel was overall very nice. The rooms were clean for the most part and had a little bit of stains on the carpet and leftover food from the people before us. Other than that the room and service were great. The pool was cloudy and could have used some chemicals to clear it up and one day the pool light completely fell out leaving wires hanging in the pool which didn’t feel safe. Our last day housekeeping forgot to give us towels as well. We had a great experience otherwise, the hotel was great location wise where we were close to everything without having to pay a lot to be near the attractions of the city.

By , from New York on Aug 7, 2019

Review comment responded on Aug 7, 2019

Thank you for providing your feedback.

Holiday Inn San Antonio - Dwtn - Market Sq, an IHG Hotel

318 W Cesar E. Chavez Blvd, San Antonio, TX 78204
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