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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Property entrance
Desk, soundproofing, iron/ironing board, free WiFi
Meeting facility
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, First Unitarian Universalist Church
    ‪2 min drive‬
  • Place, Dellview Park
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

San Antonio

Located within a mile (2 km) of Methodist Hospital Texsan, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is within 2 miles (3 km) of Wonderland of the Americas Mall. This 80-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Wonderland of the Americas Mall - 2 min drive - 1.9 miles
  • First Unitarian Universalist Church - 2 min drive - 2.4 miles
  • Dellview Park - 3 min drive - 2.8 miles
  • River Walk - 8 min drive - 6.8 miles
  • Lackland Air Force Base - 14 min drive - 14.7 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪El Pollo Loco - ‬12 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Guests of Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG on May 28, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

This hotel is located in San Antonio, close to River Walk, Alamodome, and North Star Mall. You'll also find San Antonio Zoo and Aquarium and Wonderland of the Americas Mall within a short drive.

Will I be able to park at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG feature a casino?

No, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a free daily breakfast.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

The closest major airport to Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is San Antonio International Airport (SAT), which is 7.6 mi away (15 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG that offer a balcony.

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 367 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 114 out of 1002 reviews
Rating 2 - Terrible. 122 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark, Glenn Heights

Stayed 2 nights in Mar 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast could have been a little better, but overall good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dexter

Business traveler
Liked: Cleanliness
Great room, didn't have much communication with the staff
Stayed 1 night in Jan 2026

8/10 Good

Nina

.
Stayed 2 nights in Feb 2026

8/10 Good

Arath

Business traveler
Liked: Cleanliness, property conditions & facilities
Very satisfied with my stay
Stayed 1 night in Feb 2026

6/10 Okay

Phillip, Abilene

Traveled with family
Disliked: Amenities, property conditions & facilities
This is not a normal Holiday Inn. It’s on a very busy interstate, the hotel seems very rundown and old, although it did not seem dirty. I was just expecting a little more.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ! Love that check out is at noon
Stayed 1 night in Jan 2026

6/10 Okay

Adrian

Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Stayed 1 night in Jan 2026

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we got had mold on the restroom floor, the bed sheets were dirty, the breakfast was mediocre at best. No pancakes or waffles, cheap choices. We heard EVERYTHING going on outside the room.
Stayed 2 nights in Dec 2025

6/10 Okay

Scott

This property needs an upgrade. The room was nice and clean and the bed was comfortable. The Wi-Fi didn't work, there needs to be a better entrance into and exit out of the property, and there was only one ice maker in the whole four-story building. I don’t think that I will stay at this location again.
Stayed 1 night in Jan 2026

10/10 Excellent

Parth

Stayed 1 night in Aug 2025

2/10 Terrible

Donald

Stayed 5 nights in Dec 2025

8/10 Good

Shailesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please include cooked vegetarian breakfast. Would really aopreciate some simple cooked vegetarian breakfast option. Try. UPMA or POHA, or a Vegetable patty, or vegetable puff, or samosas thatwe can have with the bread.thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

6/10 Okay

Vitalii

Stayed 2 nights in Dec 2025

2/10 Terrible

Felipe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’m 65 years old and I been in many hotels in Europe and Latin America by far this is the worst Hotel I ever been. My check in was really poor the guy at front desk so cold never smile nor even a welcome. The room: Disgusting,so dirty the curtains with dirty spots. The carpet same conditions The bed sheets one with a small blood stain The bathroom: Faucet mixer cold water broke walls with missing tiles Bathtub: Layers of black stuff The Breakfast: Juice machine was broken,the put some cheap orange and cranberry juice bottles with metallic flavor The carpet in the room aisles with many bubble gum stick it. I got pictures that support my review please send me an email in order to show them. I highly recommend to visit the property before you advertise in Expedia. I’m going to publish my review in you tube and the social media.
Dirty
Stain
Dirty
Missing tiles
Stayed 2 nights in Dec 2025

2/10 Terrible

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

2/10 Terrible

Raul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds uncomfortable and sheets/blankets are terrible. Never again
Stayed 2 nights in Dec 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
I parked on the street since I had a big truck it was all great didn’t have any issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Sibo

Stayed 4 nights in Dec 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the hotel only has one luggage cart to use for carrying your bags to our room which means me and my wife had to carried our bags to our room plus we had to carry them back to our car! NOT HAPPY!
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

2/10 Terrible

Roberth

Stayed 1 night in Dec 2025

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