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Holiday Inn Express & Suites San Antonio-Dtwn Market Area

2.5 out of 5.0

Recent guest reviews

Very noisy biker bar around the corner loud music and many loud bikes leaving very late !!

Very accommodating and friendly hotel. About a 5 to 7 minute drive to the Riverwalk. Enjoyed our stay. Delicious breakfast each morning. The staff at his hotel were the friendliest people that we met the entire time we stayed in San Antonio.

Good location, plenty of room for 2 adults and 2 kids, breakfast was delicious!

free parking, supper spacious, clean, modern rooms, nice pool, everything you need and right on edge of downtown. A walk to Mercado Market, easy access to freeways for travel. Simple but adequate. No scenery but functional spot. and affordable!!! Did find one dead, belly up Cockroach, heh, can't complain.

Need a shuttle we spend over $200 more for cabs!!

We went to a party to SA in the night we arrived there was no parking and unsafe leave my car

The hotel is being renovated. When we went the 2nd floor and a part of lobby was still under construction. But, hotel staff is really friendly. Breakfast was really good. The rooms are huge. Living room, bedroom and small kitchen area. Really spacious. Had little problem with the bathtub plumbing. Overall the stay was really pleasant. Just a mile away from river walk.

Great location Clean and good service event thou when we visited they were doing the construction...Will stay again next time.

Location was great and we were able to walk to downtown San Antonio within minutes. Staff was friendly and very helpful. Clean and comfortable room. Would definitely recommend!

It was just decent. I only stayed for one night, so I did not get the full experience. The breakfast is just your average hotel spread, nothing fancy.

The Holiday Inn Express Hotel and Suites is now a familiar home away from home for yours truly. The rooms are clean, and the free wi-fi helps me feel at home. The free breakfast gets me on the right foot for the day. Overall, you can't beat the value. Other hotel chains charge for internet and parking. Not so here! HIE Rocks!!!

Hair in my coffee, wash cloths, different color yellow spots on towels, heater doesn't work, continental breakfast was placed for 10 people-yet 40 were waiting in line for cereal and a muffin. There's NO room service. Mold in the bathroom walls. But cheap.

We decided to do a weekend getaway before school starts back and took a 4 1/2 hour drive to enjoy the river-walk and market area. The hotel was easy to find and close to everything we planned on doing. When we arrived our rooms were ready, no waiting. Our rooms were very clean, fresh smelling and very comfortable. The people at the hotel and surrounding businesses were very friendly and helpful when trying to find places. I will most definitely stay again and recommend this hotel, we enjoyed our stay and enjoyed the peace and quiet we had in our rooms. Good Job Holiday Inn Express!

Great value. Clean hotel and friendly helpful staff. Great breakfast every morning. Short walk to Marketplace and easy walk to trolly to get downtown. Easy 10 minute drive to Lackland, 15 minutes to airport and 5 minute drive to downtown.

Staff is wonderful, especially the girls serving breakfast, they made sure everyone was taken care of. Rooms very nice & clean. Location ok, not much for restaurants nearby, also a shuttle would be nice since cabs are expensive in San Antonio. Overall nice place to stay

Our staff was great! Even though they were working on a new floor, the staff was great and very accommodating!

4.5 out of 5 for a hotel this type. great customer service.

Yes, a little farther to the Riverwalk, but this hotel is great for what you pay for. Nothing fancy. Does the job. Parking is available for free. Easy access to I-10 and 35.

Clean, extremely helpful staff all the time, $6. To $7 cab fare ride to Riverwalk. We rented a car because we had to get to Lackland AFB which is only about a 20 minute drive. Easy on easy off highway. Free parking and continental breakfast was big factor in selecting this hotel. I would definitely stay here again. It filled all our needs. The signs in San Antonio really are a bit confusing. If you bring a GPS make sure it is updated the names of roads have changed and that can get you really confused and turned around. The highways are not very user friendly.

it was fairly easy getting too the staff was very nice an informed, breakfast was breakfast could have had more fruit and selections of hot items. overall we wernt let down thats why we continue to use holiday inn express

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 4

Suite, 1 Queen Bed, Accessible, Bathtub (MOBILITY)

Queen 1 | Sleeps 4

Suite, Multiple Beds, Non Smoking

King 2 | Sleeps 6

Guest reviews for Holiday Inn Express & Suites San Antonio-Dtwn Market Area

Everyone (6) Couples (19) Business (6) Family (19) Other (3) Friends (3)
4

great staff

Everyone

Very noisy biker bar around the corner loud music and many loud bikes leaving very late !!

By , from michigan on Oct 24, 2017

4

nice hotel close to the riverwalk

Everyone

Very accommodating and friendly hotel. About a 5 to 7 minute drive to the Riverwalk. Enjoyed our stay. Delicious breakfast each morning. The staff at his hotel were the friendliest people that we met the entire time we stayed in San Antonio.

By , from Florida on Aug 3, 2017

Review comment responded on Aug 14, 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN ANTONIO-DTWN MARKET AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

4
Everyone

Good location, plenty of room for 2 adults and 2 kids, breakfast was delicious!

By on Mar 17, 2017

Review comment responded on Mar 22, 2017

Thank you for your feedback. We value each and every guest. We hope in the near future you will come and visit us again. Have a great day. letticia General Manager

4

a walk from mercado market!

Everyone

free parking, supper spacious, clean, modern rooms, nice pool, everything you need and right on edge of downtown. A walk to Mercado Market, easy access to freeways for travel. Simple but adequate. No scenery but functional spot. and affordable!!! Did find one dead, belly up Cockroach, heh, can't complain.

By on Jun 24, 2016

Review comment responded on Oct 16, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Letticia H General Manager

5

overpriced??

Everyone

Need a shuttle we spend over $200 more for cabs!!

By on Mar 22, 2016

Review comment responded on Apr 5, 2016

Thank you for choosing our hotel (the Holiday Inn & Suites Alamo} thank you for taking the time to share your experience. It makes us smile when we hear our Guests had a good stay and provide feed back. Thank you again and we look forward to seeing you in the near future.

2

no parking

Everyone

We went to a party to SA in the night we arrived there was no parking and unsafe leave my car

By on Mar 10, 2016

Review comment responded on Mar 24, 2016

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

4

huge rooms, good breakfast!

Couples

The hotel is being renovated. When we went the 2nd floor and a part of lobby was still under construction. But, hotel staff is really friendly. Breakfast was really good. The rooms are huge. Living room, bedroom and small kitchen area. Really spacious. Had little problem with the bathtub plumbing. Overall the stay was really pleasant. Just a mile away from river walk.

By on Oct 20, 2015

4

good hotel

Couples

Great location Clean and good service event thou when we visited they were doing the construction...Will stay again next time.

By on Jul 15, 2015

4

couples get away

Couples

Location was great and we were able to walk to downtown San Antonio within minutes. Staff was friendly and very helpful. Clean and comfortable room. Would definitely recommend!

By on Jun 25, 2015

4

one night stay

Singles

It was just decent. I only stayed for one night, so I did not get the full experience. The breakfast is just your average hotel spread, nothing fancy.

By on Mar 16, 2015