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Best Western Plus San Antonio East Inn & Suites

2.5 out of 5.0

Recent guest reviews

The hotel was away from the crowds yet perfectly situated on the feeder road. The room was clean and cold. The staff was excellent.

It was pretty nice hotel, but it wasn't particularly close to anything. The staff was friendly and the room was clean.

Room was clean and staff friendly and helpful. Noise from highway was somewhat noticeable however. Location was good for all of our attractions.

We chose to stay at this nearby hotel as from the photos it looked neat and appeared to be in a good location. Little did we know it was on the frontage road adjacent to I10 and scrunched in between a gas station and a self-storage facility. The photos cleverly taken to avoid (naturally) any of this from being in the view. Not a great place to be. The front desk staff were nice and considerate. The quality of the bedding is pretty poor but the rooms were clean. The main complaint was the overwhelming smell of smoke on the 3rd floor. Though it appeared that the rooms on the floor were non-smoking it was like a casino when you stepped from the elevator to make your way to your room. Really bad. We will not be staying again.

Very nice people. Room was very clean. I will definitely come back.

The hotel seems to be ok. But the location is not that good.Hotel surrounding was not that good.

The satff was excellent. Provided information and printed materials for local site to see along with possible events. The motel was more of a destination for truck drivers as it was in an industrial area. Overall was an excellent stay.

The room was very clean, sheets and towels were replaced daily. The staff was nice and helped out with my questions we had about the different activitys. Breakfast was fresh and warm every morning.

My wife and I were pleasantly surprised by this hotel and staff. The staff was very nice and helpful. The room was in great condition. The price was good, definitely would stay there again!

The hotel is really close to i10 and my wife couldnt sleep because our room faced oncoming traffic and all night you could hear vehicles on the rumble strip on the edge of the road. If you stay there request a room in back away from the road or you will be sorry. I,m wishing I had driven home to houston now instead of staying. Bob Michael

I attended a show at the convention centre. The hotel is located on Highway 10 so it was a quick drive downtown. The hotel is in a suburban location, good for those travellers who just want a comfortable night's sleep and will be gone all day.

I booked this hotel to get ready for my wedding. And I could'nt be happier with the room. The staff was friendly and courteous, very satisfied.

Comfort place for a short stay. Nice people there. Location is ok if you are driving. Recommand!!

easy to get to, clean room...was able to check in early (about noon for $20 fee).

The room was very clean and the bed was extremely comfortable.I recommend booking one of the whirlpool suites.

I have heard some horror stories in many comments reguarding hotel stays. But I have to say, with this hotel, for the price, there is only a happily ever after story! This was a nice, clean hotel with a happy to help staff! One young lady in particular, "Avani" took the time to assist us with all of our requests, printing out maps, showing us directions, giving us recommended places to eat and routes of travel. We are even thinking of using her name sake for our first born daughter. (because we liked her name) We will definitely stay here again. Oh, one negative, I did see a roach in the toilet, but quickly flushed him! down.

We thoroughly enjoyed our overnight stay at the Best Western Plus on I-10 in San Antonio. Our room was very comfortable, very cool in spite of the high 90's outside and roomy. The bed was super comfortable. Best of all was the staff, each of them was very friendly, helpful and enjoyed their jobs! We could easily jump back on the freeway and be at the River Walk or wherever we wanted to go in just a few minutes. We would definitely recommend this hotel to everyone. We have stayed in many hotels in San Antonio over the years and the Best Western ranks at the top of our list!

I was here on business at an event at the Freeman Coliseum/AT&T Center and the location was just east of the city, which gave us more of a secure feeling, as far as crime goes...just not many good restaurants right around it. Also saved money not having to pay extra for parking. Had to drive a couple miles to get decent food, but wasn't a big inconvenience or anything. A little bit of a drive to Riverwalk/Downtown, but not too far. Room was clean, and everything new...no issues with staff or room comfort. They were very accomodating! Would definitely stay here again!

Great over all experience great rooms cleanliness. Breakfast and location could of been better but still was ok

The hotel was very clean. The location was perfect where we wanted to be. The room always smelled great and the staff was very friendly. I will definately book here again. The only thing I would recommend them doing is getting another waffle maker because there was always a line to make one. Other than that my husband and I were very comfortable and pleased with this hotel.

8669 I 10 E San Antonio TX

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Plus San Antonio East Inn & Suites places you within a 15-minute drive of popular attractions such as Alamo and AT&T Center. This 67-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Alamodome and Shops at Rivercenter are also within a 15-minute drive of this San Antonio hotel.


Dining

Free full breakfast is included with your stay.


Rooms

Best Western Plus San Antonio East Inn & Suites's 67 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Guests can expect 48-inch LED TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.


Property features

Guests of Best Western Plus San Antonio East Inn & Suites have access to an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a computer station.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 3

Guest reviews for Best Western Plus San Antonio East Inn & Suites

Couples (9) Business (3) Family (10) Other (4) Friends (1)
4

perfect

Families

The hotel was away from the crowds yet perfectly situated on the feeder road. The room was clean and cold. The staff was excellent.

By on Jul 28, 2015

4

serviceable

Singles

It was pretty nice hotel, but it wasn't particularly close to anything. The staff was friendly and the room was clean.

By on Jun 7, 2015

4

texas vacation

Couples

Room was clean and staff friendly and helpful. Noise from highway was somewhat noticeable however. Location was good for all of our attractions.

By on Apr 6, 2015

2

bad location, smelled horrible

Families

We chose to stay at this nearby hotel as from the photos it looked neat and appeared to be in a good location. Little did we know it was on the frontage road adjacent to I10 and scrunched in between a gas station and a self-storage facility. The photos cleverly taken to avoid (naturally) any of this from being in the view. Not a great place to be. The front desk staff were nice and considerate. The quality of the bedding is pretty poor but the rooms were clean. The main complaint was the overwhelming smell of smoke on the 3rd floor. Though it appeared that the rooms on the floor were non-smoking it was like a casino when you stepped from the elevator to make your way to your room. Really bad. We will not be staying again.

By on Mar 17, 2015

5

awesome

Families

Very nice people. Room was very clean. I will definitely come back.

By on Jan 26, 2015

4

great time

Families

The hotel seems to be ok. But the location is not that good.Hotel surrounding was not that good.

By on Jan 22, 2015

4

stayed during a trip

Couples

The satff was excellent. Provided information and printed materials for local site to see along with possible events. The motel was more of a destination for truck drivers as it was in an industrial area. Overall was an excellent stay.

By on Nov 18, 2014

5

great family getaway

Families

The room was very clean, sheets and towels were replaced daily. The staff was nice and helped out with my questions we had about the different activitys. Breakfast was fresh and warm every morning.

By on Aug 10, 2014

5

visiting relatives

Couples

My wife and I were pleasantly surprised by this hotel and staff. The staff was very nice and helpful. The room was in great condition. The price was good, definitely would stay there again!

By on Jun 7, 2014

2

poorly planned

Couples

The hotel is really close to i10 and my wife couldnt sleep because our room faced oncoming traffic and all night you could hear vehicles on the rumble strip on the edge of the road. If you stay there request a room in back away from the road or you will be sorry. I,m wishing I had driven home to houston now instead of staying. Bob Michael

By on Jun 12, 2013