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Americas Best Value Inn - Lackland

2.0 out of 5.0

Recent guest reviews

Ive been to alot of America best Values hotels. This one is by far the Worse. The place I usually stay was booked, so I stayed here. Dont stay there. Upon arrival My Sailor was like mom are you sure you want to stay here. I said yes There good hotels. SHe said ok well if you get a bad vibe please find somewhere else. I checked in vibe seemed to be ok. It was close to Lackland base. The rooms feel like a Jail cell, So small. Seen a few bugs I killed. There was 2 towels and 1 wash rag to use for 3 people. When asked said there wasnt any extra. Bed cover had burn holes. I didnt get much sleep cause people were arguing, police Sirens were going off half the nite, I was really uncomfortable. I was up making sure the kids were ok. GOt up to have breakfast and There was coffee and danish thats it. Never again will I stay there. I will sleep in my car first. Next time if I cant get into my normal place I will stay somewhere off of I410 b4 i ever stay at this place again.

It was clean and affordable. The rooms and breakfast buffet were decent. The also put out a manager's spread in the afternoon. The staff were courteous and attentive. It is conveniently located in between the AFB and downtown San Antonio.

Ok, I don't normally stay at BW. I have had bad experiences in the past. But I got this hotel last minute in Frisco CO and was so pleasantly surprised. The rooms were very large and clean. The bathroom had better towels than most Marriotts I have stayed in. There was a convenient ski locker. Overall, I would stay there again. It was very quiet as well, so a great place for kids and conveniently located near I70.

This place was so bad I cancelled my reservation upon seeing the room. First,the lady had such a thick accent I could barely understand her English,and repeatedly gave me attitude when asking to repeat her sentences. Then while walking around to my room,nearly every room was occupied by smokers and they were out on their balcony smoking as I passed by. I opened the door to a smell of ten year old smoke rot,even though I told the lady at the front I don't smoke. The room was small and looked much worse than pictures online. Not only was the floor and bathroom area dirty,the bathroom had three huge black bugs on the floor! I didn't even finish inspecting the room before I had made my decision to leave. While talking to the same older woman at the desk about cancelling my reservation,she literally argued with me about how," they arn't cockaroachs,just black bugs from outside." Any bug in my room is an immediate cancellation,yet I still had to pay 61 dollars to cancel my stay. A horrible hotel I only reserved due to price and closeness to lackland AFB,but I will do everything possible to put this insensitive,dirty,and cheap hotel out of business.

The bed was lil bit uncomfortable but it was nice and clean, believe me, it better than others... We stay for few days and the guy was friendly and the zone looked calm to me they were full and we had to stay in a single bed room my kid had to sleep with us, it was acceptable.

The area is terrible... graffiti is in almost every building and wall. There were people hanging outside looking for drugs and asking for money. When asked to be moved the owners refused to refund my money. I had to call the police because I heard banging on the room door next door and someine asking for money. NEVER again will I book here!!!

The Bed is good, the room is clean Just an onlyone lamp on the ceeling and the switch isn't accessible from the bed. Noisy room : the room is close to the highway on the south. For flight reason I arrived one day after and send a message to prevent. No problem to revise the price but you have to pay when you arrive : not verry fair.

I booked this place for a small family trip to Sea World. The location was nearby Sea World and not too far from downtown. The front office staff was very helpful and gave me directions. There is also lots of restaurants nearby so we didn't have to go far to eat. We are coming back in December and this is where I will be staying.

Rooms were clean and just what I was expecting. Service was excellent as well. I would definitely stay here again and will tell my friends about it! I was on a business trip, travelling by myself, I felt safe and secure. Parking lot is well lit and felt safe. Bed was very comfortable.

I have come to the Americas Best Value Inn Lackland a few times. The service and clean room keeps me very relaxed and helped me start off the day fresh. Just this past weekend I was flooded out of my home and they happily welcomed me.

Reviews from Trip Advisor

Trip Advisor aggregated rating

37% of guests recommend this hotel

Total of 19 reviews