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Mercure Salzburg City

4.0 out of 5.0

Recent guest reviews

Hotel is very close to hauptbanhof (a few blocks) and less than 10 min walk to city center. Nice rooms with good bed and shower. Staff is nice and helpful. There are bikes for rent (i haven't used). I haven't had breakfast but there is a very beautiful open space available.

This is not a four star hotel. It's more equivalent to a 2.5 star. I have stayed in three star hotels that were much better than this hotel. Perhaps some rooms or floors differ, because I cant for the life of me see how it earned four stars and decent review from the floor I stayed on! Total bait and switch, this did not live up to Mercures standards at all [I stayed at a Hotel in the accor group in Vienna which was WONDERFUL, so this hotel was an anomaly, and frankly, an abuse of the accor reputation) Terribly dated interiors, a lot of noise traveling into the room (plumbing sounds, like water running the entire night, banging from somewhere above like someone using an old bankers stamp on documents repetitively, you can hear conversations next door and loud staff members in the hallways). The shower was awful, like standing under a dribbling hose, very unpleasant. Absolutely no water pressure in the shower, the faucet or the toilet flush. At check-in I was given no information whatsoever. A keycard with my room number and that was it, nothing about restaurant, breakfast, using wifi or any information. I was extremely disappointed in this Hotel, actually a little angry that they get away with that kind of poor quality. Significantly overpriced. It badly needs some money to be spent on it. The location is convenient for the Salzburg Hauptbahnhof, that is all, which s the reason I stayed there, due to late train arrival. The town centre and anything you want to do or see is 15 minutes & more walk away. There is nothing of interest in the drab surrounding area. Honestly, just go elsewhere.

Excellent hotel accomodataccom, spaceous and cozy rooms. The breakfast was very good and the staff is polite. The only point that one may find inconvenient is the distance from the old city. However, if you don't mind to walk, it may not bother you. Nonetheless, there are buses in the vicinity. The hotel also offers a restaurant where you can have dinner at the same price you would have in the old city.

Relatively close to the center. Close to the train station. Friendly welcome even if I was late. Room was fine: clean, quiet, rather new. Overall a bit cold ambience but very functional. No comments regarding the breakfast: I skipped it

Location is good, even if not central; a 10-15 minutes' walk through a peaceful residential area takes you to touristic places (pedestrian Linzergasse or Mirabell garden). Exterior and lobby are fresh and welcoming. Reception staff are friendly and helpful to the necessary extent. We had a superior room for 3 nigths, it was reasonably spacious, cleanliness was very good. Nice bathroom with great amenities. Coffee/tee maker in the room and a minibar which was not pre-filled but could be used as a refrigerator. AC in the room worked very well. Free wifi was a bit slow (but there is a premium product to buy for more bandwidth).. Double bed was great, mattress nice and firm, pillow softer than what I prefer. Housekeeping was diligent in maintaining cleanliness and supplies. Hotel has its own parking, underground as well as surface level, at a reasonable fee. Bottomline: we had a great stay and I certainly recommend this hotel to all travellers who do not mind that little extra walk. Breakfast was great, good choice and quality of food.

We just stayed 3 nights at the Mercure Salzburg City. It is about an 800m walk from Salzburg Bahnhof. It is located in a quiet part of Salzburg and is about a 10-15 min walk to the old town. A couple of times I did this walk twice. The room we had was large with a king size bed, and had been renovated in the last 5 years. It was disappointing to see a few stains on the carpet in the hallway which took a little shine off what was otherwise a nice hotel. There are a couple of nice restaurants nearby (the Thai across the road was great) and there is a SPAR supermarket within easy walking distance. I would stay here again.

This hotel has good location not far from many nice shopping places. The real good thing about this hotel is the staff, they were very friendly and helpful in the reception. It has nice and clean room.

10 minutes walking distance from downtown and all the interesting stuff you want to see -- actually a super reasonable walk and you get really used to it. The hotel itself is pretty good, wifi is reasonably fast, and breakfast is amazing :). They could use more snacks in their lobby/vending area!!

Excellent service and very comfortable accommodation. I would highly recommend this accommodation. Central to shopping and many historical buildings. The manager at this hotel was excellent and he even mailed my cell phone back to Canada for me as I forgot it in our room. He did this on his own personal time.

During our Christmas Market trip to Salzburg my girlfriend and I spent two nights at the Hotel Mercure Salzburg City. It's a short walk from the train station and in under 15 minutes you can reach most of the tourist attractions in the city. There are a number of small shops, restaurants, and other cool things to check out nearby so it's not like you're out in the middle of nowhere. The room we had was spacious, comfortable, and offered a great view over the central Courtyard. Breakfast was included in the rate and we enjoyed an early breakfast both mornings before heading out to explore the Christmas markets. The Wi-Fi worked great and the Umbrellas by the front door were a nice touch, especially when it started raining! Overall, if you're looking for somewhere to stay that's reasonably priced with a central location in Salzburg then I would definitely recommend checking out this hotel!

Bayerhamerstrasse 14 A Salzburg Salzburg

Hotel highlights

  • Walking distance to Mirabell Palace and Gardens
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Schallmoos within a short walk of Mirabell Palace and Gardens, Mercure Salzburg City is within a mile (2 km) of other popular sights such as Mozart's Birthplace. This 121-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Near the airport, it's also near Salzburg Museum and St. Francis Church.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All of Mercure Salzburg City's 121 recently renovated rooms provide coffee makers, safes, and phones. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.

Property features

Guests of Mercure Salzburg City enjoy access to free WiFi in public areas, 6 meeting rooms, and conference space. Self parking is offered for EUR 13.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.

Room options

Superior Double Room

Full 1 | Sleeps 2

Deluxe Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 1163 reviews