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Sheraton Salt Lake City Hotel

4.0 out of 5.0

Recent guest reviews

I had a medical emergency on my way to Salt Lake City and consequently was forced to return home to Hawaii asap I understand that the hotel has the right to penalize customers if they reneged on a contract My go between from Orbitz tried in vain to plea my case to whoever he spoke to at the hotel I question If my plane crashed will I still be penalized I was penalized 100% of the room costs I don’t get that kind of harsh treatment from other popular hotel chains I will make certain that we will share my experience with everyone we know

It’s in such a convenient location. Walking distance to downtown shopping and bars. The staff are friendly and quite efficient. Also, it smells fantastic when you walk in!

Great location and staff, but rooms were a little loud

Staff were friendly , helpful and always smiling Would definitely return again .

The room was super loud and dirty. All the towels where covered in stains and the shower was just discussing. Every appeared to contact the front desk ended in a hang up or no answer. Thankfully we where only there 1 night.

The room had a little more wear and tear than expected, but the staff and services were excellent.

comfy beds, nicely decorated hallways. great lobby, wide spacious tub/shower, good tv channels. location cannot be beat! starbucks in the lobby, or mcdonalds across the street. we rode the city scooters all over downtown

Nice location. Close to light rail stop that is in the “free” price zone is you’re heading north to the Salt Palace Convention Center or the Clear Creek shopping-entertainment area. It’s also a pretty easy walk to the Salt Palace. Walking to Temple Square is doable.

Great location-nice walkable area near free tram. Shuttle to and from airport.

Nice hotel , right downtown. Convenient location easy to find.

Comfortable and rooms are great! Close to restaurants and shops

Parking was free! Entry into building as good. the beds were very comfortable...

Great room. Nice large and clean. Nice staff Very recommended.

Thank you to the staff for excellent customer service and the care they showed my Mom during a time of illness.

I love the friendly staff, the continental breakfast was good (good variety and fresh fruits.), and best of all I had a great view and easy access to the courtyard. It's beautiful and soothing to wake up to the nice view.

Great. Clean. Close to lots of things. Only two things that were inconvenient, warm water pressure was not very good and not very many parking spots surrounding the hotel.

The room was great, and we enjoyed the Hot Tub. Least interaction with staff. The check-in process was quick, but it took them forever to retrieve some bags we had them hold for us, because the staff were helping others.

150 W 500 S Salt Lake City UT

Hotel highlights

  • Walking distance to Salt Palace and Capitol Theater
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Downtown Salt Lake City, Sheraton Salt Lake City Hotel is a leisurely stroll from popular sights such as Salt Palace and Capitol Theater. This 4-star hotel has 362 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 42-inch an LCD TV with digital channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free bottled water.


Property features

At Sheraton Salt Lake City Hotel, guests have access to a 24-hour fitness center, a spa tub, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Club Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 4

Room

King 1 | Sleeps 2

Room, 2 Double Beds

Full 2 | Sleeps 4

Loft, 1 Bedroom, Courtyard View

King 1 | Sleeps 4

Guest reviews for Sheraton Salt Lake City Hotel

Everyone (25) Business (10) Couples (32) Family (18) Friends (6) Other (11)
5
Everyone

By on Jun 3, 2019

1
Families Business Business Travelers

I had a medical emergency on my way to Salt Lake City and consequently was forced to return home to Hawaii asap I understand that the hotel has the right to penalize customers if they reneged on a contract My go between from Orbitz tried in vain to plea my case to whoever he spoke to at the hotel I question If my plane crashed will I still be penalized I was penalized 100% of the room costs I don’t get that kind of harsh treatment from other popular hotel chains I will make certain that we will share my experience with everyone we know

By on May 21, 2019

5
Friends Business Business Travelers

It’s in such a convenient location. Walking distance to downtown shopping and bars. The staff are friendly and quite efficient. Also, it smells fantastic when you walk in!

By on May 13, 2019

4
Everyone

Great location and staff, but rooms were a little loud

By on Apr 2, 2019

Review comment responded on Apr 3, 2019

Thank you for taking the time to let us know you found our downtown Salt Lake City location made it easy to get around. We look forward to welcoming you back!

5
Everyone

Staff were friendly , helpful and always smiling Would definitely return again .

By on Jan 31, 2019

Review comment responded on Feb 27, 2019

The best feedback we can receive, in my opinion, is about the friendliness of our team. Thank you for taking the time to let me know. We look forward to welcoming you back!

2
Everyone

The room was super loud and dirty. All the towels where covered in stains and the shower was just discussing. Every appeared to contact the front desk ended in a hang up or no answer. Thankfully we where only there 1 night.

By on Dec 27, 2018

Review comment responded on Jan 2, 2019

I am sorry you had such a poor experience with us. This is not the norm, so I will follow up with my housekeeping team to see what happened. I appreciate you taking the time to let me know as there is always opportunity for us to improve.

4
Everyone

The room had a little more wear and tear than expected, but the staff and services were excellent.

By , from Salt Lake City, UT on Dec 4, 2018

Review comment responded on Dec 5, 2018

While I was very pleased to read you found our team to be friendly and welcoming, I am sorry we missed some items during your guest room inspection. I appreciate you letting me know so our engineering team can follow up.

5
Everyone

comfy beds, nicely decorated hallways. great lobby, wide spacious tub/shower, good tv channels. location cannot be beat! starbucks in the lobby, or mcdonalds across the street. we rode the city scooters all over downtown

By , from st george utah on Nov 25, 2018

Review comment responded on Nov 26, 2018

While I was pleased to read you found our downtown Salt Lake City location useful, I was very happy to hear you enjoyed our recent remodel efforts. Thank you for taking the time to let us know. We look forward to welcoming you back!

4
Everyone

Nice location. Close to light rail stop that is in the “free” price zone is you’re heading north to the Salt Palace Convention Center or the Clear Creek shopping-entertainment area. It’s also a pretty easy walk to the Salt Palace. Walking to Temple Square is doable.

By , from Pittsburgh, PA area on Nov 12, 2018

Review comment responded on Nov 23, 2018

I was pleased to read our downtown Salt Lake City location served you well during your trip. We look forward to welcoming you back!

4
Everyone

Great location-nice walkable area near free tram. Shuttle to and from airport.

By , from NY on Nov 12, 2018

Review comment responded on Nov 23, 2018

I was pleased to read you enjoyed our downtown Salt Lake City and our shuttle drivers got you everywhere you needed to be. Thank you for taking the time to let us know. We look forward to welcoming you back!

Sheraton Salt Lake City Hotel

150 W 500 S, Salt Lake City, UT 84101