Royal Garden Inn2.5 out of 5.0
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Recent guest reviews
The toilet was broken. The heater fan was extremely loud. The shower fixture was broken. The sheets hadn't been changed from previous guest (dirty and old socks left in bed). TV selection limited. Fixtures old and worn. Motel tried to add extra charges to credit card.
We checked in but when we saw our room we checked out and went somewhere else. At one time this was a nice place, but there is no pride at this place. The haven't spent a penny on maintain even in years. The desk staff was very good.
It was very noisy, the exterior was very deteriorated. It should be torn down. Ice machine didn't work. It was a bed experience.
Worst hotel experience EVER. There was drug activity, filth, and an over unsafe place to be in downtown Salt Lake City, UT.
A great and reasonably priced location to walk to the Salt Palace Convention Center, downtown shopping mall, Temple Square and the Utah State Capitol. The Denny's restaurant 1/2 block away is friendly, reasonable and excellent.
The shower had several broken parts in it, the wall under bthrm sink had a big hole in it. It was noisy late night and early morn both nights but especially fri night feb 3. There was a huge party on 2nd floor across from office w people yelling obscenities to patrons and throwing things down to street from stairwell. I had to dodge them as i was walking home from dinner around 930pm fri night feb 3. Noise didnt stop after complaint made to office gal, so someone called the police. This is unacceptable for a good customer of Orbitz to put up with.
when check in there was mice at the front desk told the staff and just ignore me was loud rooms dirty house keeping just walk in.
Room I was given had not been cleaned. Got another room and just as I was getting under covers noticed the cigarette burn through the blanket. The whole place was run down looking, the breakfast room clearly needed maintenance everywhere you left looked. On the plus side was the friendly guy that handled the breakfast , the location was good, and the price of the room was almost free as it was included with my flight. I wouldn't keep my family in their for one night but given I was traveling solo and not there much it was a fine crash pad. I left a half day early and stayed with friend
This is by far the worst night we have ever spent in a hotel, including stays in cheap hotels in Eastern Europe, Mexico, and Africa. Room was filthy, grounds were unkempt, staff was disinterested, 'breakfast bar' looked like a breeding ground for disease and was populated with the local homeless population, other guests included a diverse group of (mostly) loud partyers, prostitutes, and degenerates. After a night of no sleep the housekeeping staff was banging on the door before 8AM. So I guess at least they were motivated. Top it off with wifi and key cards that didn't work and you get a NEVER STAY HERE review. This is (maybe) a $25/night or by-the-hour hotel, not $67 a night
Muy malo me infecte de chinches Quisiera demandarlos tengo fotos de las ronchas en mi manos y cabeza
Wifi never even worked after 3 attempts to have staff fix it. 1st room the shower didn't even work so they moved us rooms rather quickly and that was appreciated. They had turned off the air conditioning for the season already and being used to Temps below 50 at night, the room was a bit warmer than preferred but it overall got the job done. Showered and slept.
Everything was working Good! Very polite stuff and friendly. Quality is Excellent that is for sure!
My favorite place to stay. The service was amazing.
Most disgusting hotel I have stayed at and not that cheap! No heat- solution: blankets! Water stains on ceiling, open panel in ceiling where you could see disgusting dirty pipes and wondered what type of critter would come crawling out! Carpet covered sidewalks looked like they had never been cleaned- worst outside appearance of any hotel I have stayed at! Worn furniture, rusted drains, need I go on? Oh yes, old linens, dryer on its last leg .....They do have free parking while you are gone but I didn't have much confidence that my car will be there when I get back! Free shuttle to airport and only 15 minutes late. WAY OVER PRICED! Disgusting!
Pleasant and accomodating .I would stay there again without question and would recommend it too.
The room and bathroom were clean. The room was spacious and we could choose between a room on the bottom or second floor. Best part of the stay is the 9 ft. deep pool.
It's OK for a motel in downtown area. The cheapest motel in the downtown.
2nd Stay at this hotel. Stayed 3 days. The Dish Network was out the all three days. Every staff member said only "Mark" the manager could call in the problem. Could not get a news channel, or a TV Show, or Movie the entire time. Staff was evasive and beligerent. The hotel is managed by guy named Mark who was never there, poorly managed staff, and rude. Too bad, hotel is fine for the $.
I like it clean rooms but hallways is dirty , outside of building is dirty too
We stayed there just one night but it was pretty good. The hotel was quite private and comfortable. We felt comfortable to arrive late since the area was quiet. Breakfast in the morning was good and the staff showed themselves helpful to assit us in our needs. I recommend it!
Located in Downtown Salt Lake City, Royal Garden Inn is within a mile (2 km) of popular sights such as Tabernacle and Clark Planetarium. This 180-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Salt Lake City, it's also close to Salt Lake Temple and Temple Square.
Start your day off right with a free hot/cold buffet breakfast.
All 180 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Video-game consoles are also available.
Guests of Royal Garden Inn enjoy an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and wedding services.