Hyatt Regency Saipan4.5 out of 5.0
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Recent guest reviews
Service and attention to our concerns was excellent. The reservation manager, Vangie, did her best to make us pleased with our experience. I think the resort is priced for a 5 star but all aspects do not add up to that rating and price. The beach facilities were limited and dated. All of the resort grounds need work and upgrading. No one works the beach to service hotel guests (everything is on your own). Restaurants were nice but again expensive. The executive lounge was very nice and the staff was excellent (especially the Korean female Hyatt intern). Maybe tour groups work a lower price but from my booking I think I paid too much.
Good hotel for couples/business travelers. Not too much for kids to do. Other hotels in the area offer more activities for kids. Great location for the area, and beautiful beach area. The rooms aren't quite up to par with other Hyatt's I've stayed at, though not too bad compared to other hotels in the area. There are many restaurants within walking distance that are great - the restaurants at the hotel were way..overpriced. No coffee in room though coffee was available at the hotel coffee/sandwich shop for $4 for half a cup of house coffee --not impressed.
There are many activities on site, including kayaking, a nice pool and beach, and a decent gym. The grounds were well kept and attractive. A tour guide is located on site (though most of the brochures are in Japanese). However, if you rent a car, most of the WWII historical sites and eco-tourism sites are a short drive away. The room was very comfortable and the view was great. There is a large variety of local and asian restaurants close by, with the american restaurants a little further away, but still in walking distance. All the food I tried at the hotel was good and the service staff was very friendly and helpful.