Econo Lodge Inn and Suites2.0 out of 5.0
Econo Lodge Inn and Suites2.0 out of 5.0
Recent guest reviews
Avoid this hotel at all costs if ur staying for an extended stay!!!! And the fact its a econo lodge not crystal whatever. Ur probably ok for a 1 or 2 night stay. But maids dont bother cleaning for 1 thing. Now about the credit card fraud, they charged my debit card for 1 of the nights when a different card was used to pay for the room. Then dont even bother posting it to the folio. So makes it look like your short paying for a night. Then charge the other card for another night when u just paid for 4 and not ur even gonna be there longer than that. So they over draw that card and say they didnt. All so they can milk the customer that is unsuspecting. Some people just dont pay attention everyday to their cards, but having trouble with motels in the past we pay super close attention. Front desk tells customers that the imaginary manager will call them or fix it and dont!!!!! So avoid this place all together!!!!!!
Good reviews in past. Property in process of converting from Krystal Inn & Suites to an Choice Hotels Econo Lodge. We got a 2 queen room. Linens unacceptable. Desk clerk "sorry" is all. Room 113. See pictures. Stayed here several times and great prices in past. Online special said $50 Christmas Eve. We paid $66.60. See picture what it got us. (A Sorry). Avoid this hotel. People who stayed before left a note for housekeeping that said " here's your tip- change the linens.". We will pay more in future since property is only sorry for soiled beds. DONT STAY HERE WARNING.
I called in to the hotel direct to make reservation. Each time I called with a question I was greeted be a friendly and helpful voice. Room was clean. Very quiet with the exception a small length of time with another guest in a above room. Super convenient to jump on 10 and get to Midland area within 10 minutes.
Had a nice stay for a week in early September and anything needed or asked about was immediately taken care of. Value of room prices and location made this a very good option for us. The breakfast included was a nice way to start the day and keep moving, a real time saver. Rooms have TV , property Wi-Fi, laundry eq on site and refrigerator / microwave. We were too busy with family things to get to the pool and hot tub but do regret it ! It looked well kept.
Room was excellent so was the wi-fi. Breakfast was awesome!! Staff very friendly. Indoor heated pool was great so was the spa. Location was great adjacent to McDonalds, Burger King and Speedway.Definitely will stay again.
Cory at the front desk was so helpful and kind. the room was comfortable, loved having a microwave and refrig. felt safe there as a solo senior traveler. breakfast provided was good. the carpet in the room really needs a good cleaning could walk on it without flip flops.
My stay at Crystal Inn was pleasant. It's a good value - lower priced than other, comparable hotels. My room was nice, clean and had a modern, contemporary design. Most hotels in this price range feature a continental breakfast, but Crystal Inn has a full breakfast including omelettes, sausage, waffles, bagels, pastries, muffins, hot and cold cereal, fruit and yogurt. It's located close to fast food restaurants and gas stations. Also, pizza delivery is available. And, it's conveniently located near three mid-sized cities, which make it convenient for shopping, etc. I highly recommend this hotel.
Checked in for 3 days, definitely had a good stay, especially enjoyed the indoor heated pool and I mean the water was heated, spa was under renovation. WiFi was also great, better speed than lot of expensive hotel rooms. The manager Eric went out of his way to make sure the accommodation was perfect and hope my next visit to the hotel, will get a new room.
Wish I could give a 0. The hotel smells musty, the plugs don't charge your phone, rooms are outdated, bedbugs crawl on the wall, customer service is absolutely terrible. Rather than complaining we stayed because it was 45 for one night. Well now we've been charged 150 dollar smoking fee. We don't smoke! Called to talk to a manager 4 times and they are never in. I don't even know if they have a manager. Went in and the guy was accusatory and adamant that we smoke. They showed us a blurry pic of a black material around the drain. It was a filthy tub it could have been anything! Hell, there was a lump of black hair on the side(my husband and myself are blonde) so obviously it wasn't cleaned. We did not use it during our stay. So now we are essentially stuck without our money until we get a hold of this so called manager. The attorney general will be notified and the better business bureau. We will not give up until we get our money back! Do not stay here! IT IS A DISGUSTING PLACE and the people are just as disgusting. Drive to Midland and stay somewhere nice.
Crystal Inn employees exemplify what customer service should be! Eric handled everything I needed perfectly. Give him a raise! I will definitely book a room here again. Thanks Crystal Inn for offering outstanding hospitality and for your customer focus!
- Steps from Lake Huron
- Free continental breakfast on weekends
- Free WiFi in rooms and public areas
- Free parking
Econo Lodge Inn and Suites places you adjacent to Lake Huron. This motel has 71 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM.
Guests can expect to find free WiFi and 32-inch a TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.
Guests staying at Econo Lodge Inn and Suites enjoy an indoor pool, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a business center, and a terrace.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of null reviews