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Recent guest reviews

Bed sheet/covers are dirty, carpet and flooring filthy. Doors jammed. Had to moved to a different room cause of the door key and handle not working. Pretty cheap price is all good because of being filthy. I hope they renovate soon and make that place good.

This hotel is in very poor condition...crumbling siding, balcony rails look unsafe, strong cigarette odor stained carpets. Pool and hot tub closed. No gym as advertised. We got a refund and went elsewhere.

This was at one time a classy hotel with conference rooms....a very desirable place to stay. NOW??? This place was just plain dirty...hallways and stairs not vacuumed...crud all over! the room itself was decent but overall appearance was JUST PLAIN AWFUL!!! paid double what it was worth. I will never stay there again unless they clean it up.. carpet torn...needs a professional paint job inside and out...AWFUL AWFUL AWFUL

Place is pretty run down. There was leaves inside the building and not clean. Carpet was old, dirty and dingy.

We stayed 2 nights at this hotel and most likely would not come back. Its a nice place that is not well maintained and is on its way to becoming a not so nice of a place to stay. From the check in to the check out the staff couldn't care if you were there or not. They did not ask how the stay was, they did not say Thank You for staying with us, they did not ask how the room was... at 2 times the person just sat in a chair. The Room.... these are good rooms with great beds but the house cleaning is poor. Our room was not vacuumed, there was still trash from the last person who stayed in the room. Trash in the parking lot. Cigarette butts in the flower pots, the sidewalks ...just poor maintenance of the grounds. The vending machines, including the Ice machines did not work. Its a 3 star hotel heading to a 2 or 1 star place in a hurry. The price of the room was fair, however on the website they say the hotel is Pet friendly.... No where online does it say there is a charge of $25.00 per dog, per night!! That was a shocker to have to pay $50 for a 4 pound dog! Ridiculous! Dennys restaurant is within walking distance just past the Mortel 6 that is next door. Easy access to I5 and down town area too.

Nice Staff, good location close to I-80, room was clean, except strong cleaning solution ("Fabuloso" brand)smell upon entry. ALSO, all glass door exterior halls , elevator were dingy and littered.Disappointing for what looks like was once a great resort like property.

I like it , people at the lobby were very friendly

The shower was nice. The bed wasn't bad. Needed a fan in the room.

The lady at the front desk was more concerned about the right of her staff to smoke wherever they wanted. My mother has asthma and the staff was smoking within 10 feet of the front door as we were leaving breakfast. The eggs and other hot served foods were barely 85 degrees, very disappointed. When I told the lady at the front desk she seemed not to give a rat, didn't apologize of anything. When I asked to speak to a manager she just said not here and did not make any effort whatsoever to offer the managers help with my concerns.

While at the hotel, my grandson debit card was taken from the room while we were out. The maid would only leave one towel per person when I asked for more my rewuest was not comply to. I left personal items in room after arriving at the airport, after a call to the hotel, i was promised a call concerning my items- I am still waiting for that call.

Checkin is 3:00 but i arrived at 2:15. Never a problem anywhere I've stayed but here they have a hard rule and they won't check you in till 3:00. It was 105 degrees today and i was looking forward to some time at the pool but the pool was closed for maintenance.

Buffet breakfast is ok. But the room, sheets, and towels smells urine.

Bathroom was gross, hallway and entry door was dirty, old, and unkept. Others in hotel we’re loud and arguing. Sink was not draining properly. Breakfast was disgusting and dirty presentation. Bar and restaurant were out of business. Just overall nothing what the pictures looked like.

The breakfast was very crowded and little room to sit with kids.

Staff was excellent, free breakfast buffet was good. Our room has to be changed as lock was not working. Bed were not so comfortable but ok. Rooms were average.

All was great. Thanks! Will stay there again when in the area.

Halyard Dr West Sacramento CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

The Harbor Hotel - West Sac is located within a few miles (5 km) of West Sacramento Recreation Center and Raley Field. This 3-star hotel welcomes guests with 130 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Quench your thirst with a drink at the bar/lounge.


Rooms

All 130 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests staying at The Harbor Hotel - West Sac enjoy an outdoor pool, a spa tub, and free WiFi in public areas. There's free parking, and an airport shuttle at scheduled times for USD 30 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for The Harbor Hotel - West Sac

Everyone (36) Couples (3) Family (10)
3
Partner Couples

Bed sheet/covers are dirty, carpet and flooring filthy. Doors jammed. Had to moved to a different room cause of the door key and handle not working. Pretty cheap price is all good because of being filthy. I hope they renovate soon and make that place good.

By , from West Sacramento on Oct 23, 2020

1
Partner Couples Family

This hotel is in very poor condition...crumbling siding, balcony rails look unsafe, strong cigarette odor stained carpets. Pool and hot tub closed. No gym as advertised. We got a refund and went elsewhere.

By on Feb 3, 2020

2
Business Business

This was at one time a classy hotel with conference rooms....a very desirable place to stay. NOW??? This place was just plain dirty...hallways and stairs not vacuumed...crud all over! the room itself was decent but overall appearance was JUST PLAIN AWFUL!!! paid double what it was worth. I will never stay there again unless they clean it up.. carpet torn...needs a professional paint job inside and out...AWFUL AWFUL AWFUL

By on Jan 12, 2020

2
Friends

Place is pretty run down. There was leaves inside the building and not clean. Carpet was old, dirty and dingy.

By on Dec 9, 2019

3
Family Family

We stayed 2 nights at this hotel and most likely would not come back. Its a nice place that is not well maintained and is on its way to becoming a not so nice of a place to stay. From the check in to the check out the staff couldn't care if you were there or not. They did not ask how the stay was, they did not say Thank You for staying with us, they did not ask how the room was... at 2 times the person just sat in a chair. The Room.... these are good rooms with great beds but the house cleaning is poor. Our room was not vacuumed, there was still trash from the last person who stayed in the room. Trash in the parking lot. Cigarette butts in the flower pots, the sidewalks ...just poor maintenance of the grounds. The vending machines, including the Ice machines did not work. Its a 3 star hotel heading to a 2 or 1 star place in a hurry. The price of the room was fair, however on the website they say the hotel is Pet friendly.... No where online does it say there is a charge of $25.00 per dog, per night!! That was a shocker to have to pay $50 for a 4 pound dog! Ridiculous! Dennys restaurant is within walking distance just past the Mortel 6 that is next door. Easy access to I5 and down town area too.

By , from Oregon on Nov 25, 2019

3
Family

Nice Staff, good location close to I-80, room was clean, except strong cleaning solution ("Fabuloso" brand)smell upon entry. ALSO, all glass door exterior halls , elevator were dingy and littered.Disappointing for what looks like was once a great resort like property.

By on Nov 5, 2019

4
Everyone

By on Oct 15, 2019

Review comment responded on Oct 24, 2019

Thank you

5
Everyone

I like it , people at the lobby were very friendly

By on Oct 14, 2019

Review comment responded on Oct 24, 2019

Thank You

4
Everyone

By on Oct 5, 2019

Review comment responded on Oct 24, 2019

Thank You

5
Family Partner Couples Family

The shower was nice. The bed wasn't bad. Needed a fan in the room.

By on Sep 14, 2019

Review comment responded on Sep 27, 2019

Thank you for leaving a review for your stay, I hope you let the front desk know about the other issue you had.

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