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 Sacramento •1 Room
 Sacramento • 1 Room
Book online or call 1-844-663-2276 Phone Number

Radisson Hotel West Sacramento

3.0 out of 5.0
Overview Reviews Amenities & Policies
1250 Halyard Dr, West Sacramento, CA
1-844-663-2269
2.1
out of 5
Average Guest Review
See all 9 reviews
Room cleanliness 2.5
Service & staff 2.5
Room comfort 0.0
Hotel condition 2.0

This hotel is most popular for:

  • Family
  • Business
  • Everyone

Recent guest reviews

Only one person there taking care of everything it took me over 15 minutes to check in. The room smells like mildew carpet very dirty. The bathroom had mildew on the top ceiling it was green and black. The room had cockroaches, and for some reason we were locked out of our room three separate times one time there was nobody available because that person left the premises to go get something to eat so we waited 25 minutes to get back into our rooms at 105° weather outside. This hotel should definitely We shut down it was the worst service ever.

Our room lacked hot water. We asked for extra pillow n blanket and were told they r not available finally a guy brought us a matress pad from another room. No hot water at all. One faucet broken no one came to fix. Internet not working no aircon in the hallway. No drinking water provided. No one came to clean our room. No staff at the front counter very bad experience i want refund

The only plus side was that it was quiet because no one stayed there. The outside looked like it was newly renovated but the inside is a different story. The inside is old, run-down, the latch on the door was broken, dirty tub, had to hold the shower curtain in place, holes behind the door, lone dead lamp, etc. We traveled 7 hours from So Cal to attend a family event and there was nothing else available so we decided to stay for a couple of nights. The lady at the front desk seemed like she hated her job (nothing welcoming about this place), we can smell weed in the hallway every night coming back to our room. I felt unsafe. I used to travel to Switzerland and the Raddison Blue was top notch. This place gives the Raddison a bad name. Never again!

Under construction. New tower got shot down by city inspector half way through my stay and they tried placing everyone in their okd rooms that smelled of cat pee. Wires hanging from the ceiling etc. made no sense so we almost all got refunds. Sad part about a refund is now wherever u find an available room it’s last minute and will be pricier than booking ahead. The only pro about this hotel is the girls up front we’re always helpful and super sweet.

Very nice hotel, noise window proof, although renovation in progress.

The door was broken, it wouldnt lock

The staff was lazy did not try and help much three people had problems at the same time as me

TV did not work in the bedroom room was not ready on time

It was OK they are remodeling Still have work to do around the place

Halyard Dr West Sacramento CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Radisson Hotel West Sacramento is located within a few miles (5 km) of Sacramento River and El Rancho Bowl. This 3-star hotel welcomes guests with 130 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at Serrano's Cafe, the hotel's onsite restaurant.


Rooms

35-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Radisson Hotel West Sacramento, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a spa tub, a business center, and free newspapers.

Room options

Guest reviews for Radisson Hotel West Sacramento

Everyone (2) Couples (2) Family (4)
1
Family Business Business

Only one person there taking care of everything it took me over 15 minutes to check in. The room smells like mildew carpet very dirty. The bathroom had mildew on the top ceiling it was green and black. The room had cockroaches, and for some reason we were locked out of our room three separate times one time there was nobody available because that person left the premises to go get something to eat so we waited 25 minutes to get back into our rooms at 105° weather outside. This hotel should definitely We shut down it was the worst service ever.

By , from Arvin on Jun 14, 2022

Review comment responded on Jun 20, 2022

Hello Rosalba. My deepest apologies for the less than stellar stay with us. You are correct we are under renovation at the moment. We will make sure to share this with our team so this does not happen. Thank you again and our apologies.

2
Everyone

Our room lacked hot water. We asked for extra pillow n blanket and were told they r not available finally a guy brought us a matress pad from another room. No hot water at all. One faucet broken no one came to fix. Internet not working no aircon in the hallway. No drinking water provided. No one came to clean our room. No staff at the front counter very bad experience i want refund

By on Jun 3, 2022

Review comment responded on Jun 20, 2022

Hello Waqar. I apologize we did not exceed your expectations during your stay. Our apologies again, have a great day!

2
Family

The only plus side was that it was quiet because no one stayed there. The outside looked like it was newly renovated but the inside is a different story. The inside is old, run-down, the latch on the door was broken, dirty tub, had to hold the shower curtain in place, holes behind the door, lone dead lamp, etc. We traveled 7 hours from So Cal to attend a family event and there was nothing else available so we decided to stay for a couple of nights. The lady at the front desk seemed like she hated her job (nothing welcoming about this place), we can smell weed in the hallway every night coming back to our room. I felt unsafe. I used to travel to Switzerland and the Raddison Blue was top notch. This place gives the Raddison a bad name. Never again!

By on May 31, 2022

Review comment responded on Jun 20, 2022

Hello Ethan. My apologies for not exceeding your expectations during your stay. We will share this with our team so we can better our hotel. Thank you and have a good day!

2
Business Business

Under construction. New tower got shot down by city inspector half way through my stay and they tried placing everyone in their okd rooms that smelled of cat pee. Wires hanging from the ceiling etc. made no sense so we almost all got refunds. Sad part about a refund is now wherever u find an available room it’s last minute and will be pricier than booking ahead. The only pro about this hotel is the girls up front we’re always helpful and super sweet.

By on Aug 8, 2021

Review comment responded on Aug 19, 2021

Dear Guest, We would like to apologize for the complications you encountered during your stay with us. While there were unexpected elements that were out of our control, we tried our bets to continue to accomodating you. We understand that while our nonrenovated rooms were dated, we did not intend to put you in a room that was below basic standards. We are currently working to ensure that our newer rooms will be available to guests as soon as possible and we hope that when that happens, you give us the stay we know we are capable of providing.

5
Family

Very nice hotel, noise window proof, although renovation in progress.

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Dear Guest, Thank you so much for taking the time to share your feedback with us. We are thrilled that you enjoyed your stay with us. Thanks again for staying with us, we look forward to seeing you again soon!

1
Everyone

The door was broken, it wouldnt lock

By on Apr 29, 2021

1
Family

The staff was lazy did not try and help much three people had problems at the same time as me

By on Apr 11, 2021

3
Partner Couples

TV did not work in the bedroom room was not ready on time

By on Mar 29, 2021

2
Partner Couples

It was OK they are remodeling Still have work to do around the place

By on Feb 14, 2021

Radisson Hotel West Sacramento

1250 Halyard Dr, West Sacramento, CA 95691
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