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Best Western Plus Sutter House

2.5 out of 5.0

Recent guest reviews

All in all, it was a good experience with a really courteous staff and clean room.

Great location. The only complaint is they were not comfortable mattresses. Maybe update the beds. The staff were very friendly. I loved that. You don't always have that. I will definitely stay here in future visits.

I usually stay at the Sheraton or Hyatt but this time I needed to stay close to the location of my meeting which is why I booked at the Best Western. I was pleasantly surprised at the comfort and amenities. Quality of bed linen and furnishings were imressive. I like the small more intimate setting and the staff were pleasant and professional.

The air conditioning was out when I arrived. Didn't get fixed until late on the second. Staff was great, but you would think they would reduce your bill without being asked given the situation. This is the second time I've stayed there.

Very close, awesome breakfast options, great pool, great weather :)

The hotel met my expectations the free continental breakfast was very good the rooms were updated and very clean the Staff was friendly!

We took our family on a weekend getaway on the train. It was a short distance to the station and old town. The room was very clean and the whole place felt very thought through. I would go back next time I'm in Sacramento.

Great, it was a short trip but one that would be taken again. Good experience.

This hotel was so nice inside. Very helpful staff. Their full deluxe breakfast was very impressive. Only complaint was the tv channels suck. But I you don't plan on watching any tv this place is perfect. I would definetly come back!

The room was very nice and homey. Came with a fridge and microwave. Bed and pillows were awesome. Breakfast was not good but the hotel is great.

lots of pillows on each bed, soft comforter! room was very clean, noise was down to a minimum, staff was very friendly and helpful with directions. there was restaurants and bars everywhere in every direction! all around good place in my opinion

This is a nice little hotel, well located in downtown Sacramento. The room was clean, it was quiet, parking was convenient, and there is a nice breakfast. The lobby is a little cramped, room about average size. Good value, nothing fancy but nothing to complain about.

I have stayed at this hotel several times over the years. It is close to the Convention Center and the Capitol and is a much better value than the hotels that are just 2-3 blocks closer. The rooms are quite large and there is a nice breakfast selection. It is very clean and he other guests are always friendly as is the staff. I especially like the fact that there is a little box for teh remote control indicating that it was cleaned after the last guest.

Enjoyed our stay very much! Very convenient!!! Evette at the front desk is awesome!!!!

Great looking hotel in downtown Sacramento. Restaurant is good, staff is great. Will be back again. Oh and the Rooms are HUGE!!!

I travelled to Sacramento for a job interview and stayed at this hotel for one night. The staff is very welcoming and accommodating. The lovely women at the front desk even let me use their employee bathroom to change out of my interview clothes before I left for the airport. The beds were super comfortable. The hotel is very close to the Capitol building, walking distance. The hotel is next to the train that runs downtown, but the noise doesn't bother me. I would stay at those hotel again.

I was there for medical. The front staff lady when I check in was the best experience ever. Because of her I will come back to your hotel. She was kind helpful, and a joy. I will be booking your hotel for a month during my bmt.

Within blocks of the convention center, the capitol and old town. Rooms were clean and the beds were very comfortable. Very nice atmosphere and a good continental breakfast.

Had a hard time finding it at first, since the street level is mostly just a covered parking lot and a small lobby; but the rooms (and pool) are all on the level above the parking lot. A bit surprising to step off the elevator and round the corner into a cool exterior breeze, but the open-air courtyard is actually pretty nice; likely moreso when the weather is nice enough to enjoy the pool. Being lifted off the street level also means the rooms have a bit more privacy. Continental breakfast was well-appointed (waffle irons, sausage and gravy with biscuits, etc). WiFi signal was a bit spotty at my room, but otherwise nice (comfortable bed, good shower, etc.)

This hotel was central to many downtown Sacramento sights. From the Capitol building to the Sacramento Kings arena, the location was just steps away. There were some nice walkable restaurants as well. We liked the Old Town Sacramento area and waterfront was just minutes from this hotel too. The room was average and comfortable. We were given a room which was facing a busy, noisy steet with the electric train. This room was also over the parking garage entrance/exit and next to the big laundry room and ice machine/vendor area. Hmmm. I wonder if it was the lower rate through a travel site that we were awarded this fine location. Other than that, just what I expect from a Best Western.

1100 H Street Sacramento CA

Hotel highlights

  • Walking distance to Historic Governor's Mansion and California State Capitol
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Downtown Sacramento, Best Western Plus Sutter House is within a 10-minute walk of popular sights such as Historic Governor's Mansion and California State Capitol. This motel has 96 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located in central Sacramento, the motel is also near California State Railroad Museum and Crocker Art Museum.


Dining

Free breakfast is included with your stay. Explore the motel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 96 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Ironing boards are also included.


Property features

At Best Western Plus Sutter House, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Sutter House

Everyone (4) Business (23) Couples (11) Family (12) Friends (7) Other (8)
5
Everyone

All in all, it was a good experience with a really courteous staff and clean room.

By on Feb 10, 2017

5
Everyone

Great location. The only complaint is they were not comfortable mattresses. Maybe update the beds. The staff were very friendly. I loved that. You don't always have that. I will definitely stay here in future visits.

By on Jan 17, 2017

5

pleasantly surprised!

Everyone

I usually stay at the Sheraton or Hyatt but this time I needed to stay close to the location of my meeting which is why I booked at the Best Western. I was pleasantly surprised at the comfort and amenities. Quality of bed linen and furnishings were imressive. I like the small more intimate setting and the staff were pleasant and professional.

By , from LA on Dec 17, 2016

2

a hot time..

Everyone

The air conditioning was out when I arrived. Didn't get fixed until late on the second. Staff was great, but you would think they would reduce your bill without being asked given the situation. This is the second time I've stayed there.

By on Jun 2, 2016

5

girls night

GetawayWithFriends

Very close, awesome breakfast options, great pool, great weather :)

By on Oct 13, 2015

5

fun fun fun

BusinessTravelers

The hotel met my expectations the free continental breakfast was very good the rooms were updated and very clean the Staff was friendly!

By on Jan 24, 2015

4

great for the weekend

Families

We took our family on a weekend getaway on the train. It was a short distance to the station and old town. The room was very clean and the whole place felt very thought through. I would go back next time I'm in Sacramento.

By on Oct 13, 2014

4

wedding weekend

GetawayWithFriends

Great, it was a short trip but one that would be taken again. Good experience.

By on Oct 13, 2014

4

beautiful rooms! great breakfast!

Couples

This hotel was so nice inside. Very helpful staff. Their full deluxe breakfast was very impressive. Only complaint was the tv channels suck. But I you don't plan on watching any tv this place is perfect. I would definetly come back!

By on Sep 15, 2014

5

very nice rooms

Families

The room was very nice and homey. Came with a fridge and microwave. Bed and pillows were awesome. Breakfast was not good but the hotel is great.

By on Jul 27, 2014