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Rydges Rotorua

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Garden
Spa
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

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Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.2 out of 10
Wonderful
(13 reviews)
  • 301 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Pool View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(33 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, City View

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(45 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

Room amenity

Deluxe Room, 1 King Bed, Valley View

8.4 out of 10
Very good
(21 reviews)
  • 258 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Rotorua

Located in Whakarewarewa, Rydges Rotorua is adjacent to Whakarewarewa: The Living Maori Village and within a 10-minute stroll of Rotorua Golf Club. This 4.5-star hotel has 203 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.0 miles
  • Redwoods Whakarewarewa Forest - 7 min walk - 0.4 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.5 miles
  • Polynesian Spa - 3 min drive - 1.8 miles
  • Tamaki Maori Village - 4 min drive - 1.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

Luxury hotel with a fitness center and a 24-hour front desk
Guests of Rydges Rotorua have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a hot tub, meeting rooms, and a conference center.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 60 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses geothermal energy.
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Rydges Rotorua?

Rydges Rotorua provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see within easy reach of Rydges Rotorua?

This hotel is situated in Whakarewarewa within a 10-minute walk of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Will I be able to park at Rydges Rotorua?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Rydges Rotorua have a casino on the premises?

No, Rydges Rotorua doesn't have a casino.

Will I find an indoor pool at Rydges Rotorua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Rydges Rotorua?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Rydges Rotorua?

Yes, this hotel has a spa tub.

Does Rydges Rotorua have a restaurant with a breakfast menu?

Yes, Rydges Rotorua serves buffet breakfast for a surcharge each morning at Chapman Restaurant.

Will Rydges Rotorua allow pets to stay free of charge?

No, pets aren't allowed at Rydges Rotorua though service animals are welcome.

Are there connecting rooms at Rydges Rotorua?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Rydges Rotorua?

The closest major airport to Rydges Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.3 mi away (12 minutes by car).

Are there rooms with balconies at Rydges Rotorua?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy valley or pool views.

Rydges Rotorua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1007 reviews
Rating 8 - Good. 287 out of 1007 reviews
Rating 6 - Okay. 155 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tam

Stayed 1 night in Apr 2025

8/10 Good

Mary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Full service hotel away from the tourist center of Rotorua but close to the natural and cultural gems. We loved the pool but hot tubs were closed. Restaurant is pricey but convenient. Room was not sparkling clean fine- must be hard to maintain crisp white porcelain in a sulphur springs location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dave

I
Stayed 2 nights in Mar 2025

8/10 Good

Nicholas, Eltham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location at the entrance to the Whakarewarewa thermal village. Our room had a superb view of the hot springs and village. Slight smell of sulphur but you quickly get used to it. Breakfast buffet was great, lots of choice. Wanted to try thermal pool but it was too busy.
Stayed 2 nights in Mar 2025

6/10 Okay

Lloyd

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
we stayed here for two nights. Whilst check-in was quick, we were simply given a piece of paper and told to scan a QR code to find out more about the facilities andquickly ushered on. The hotel itself is a little tired looking, and that comes through in the older model room and bathroom. That being said the bed was extremely comfortable and it was quiet in the room. It is very family friendly (we are a couple) and whilst we could’ve used the pool and hot tub, the many running around kids kind of put us off. The location was good - we went to a local spa on one day and also went to the Māori experience as well. The breakfast seemed to be fresh and tasty, although not much variety over the couple of days that we were there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

LynhKhanh

Stayed 2 nights in Mar 2025

8/10 Good

Kaijun

Disliked: Staff & service
Good location, quiet and plenty of rooms available. Deluxe double queen room spacious and renovated. Smart TV with Chromecast super convenient. Cleanliness needing attention. Dusty bathrooms and smelly bathroom curtains. Did not feel welcome by check in staff, no smile at all. Request have been arranged. Overall still one of the best in Rotorua.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the edge of the city, good price and really close to Geothermal attractions.
Stayed 2 nights in Mar 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of the geothermal activity.
Stayed 1 night in Mar 2025

4/10 Poor

Mike

Disliked: Staff & service, property conditions & facilities
The bar snack menu finished a 5:30 pm with the exception of pizza which was not available the evening of our stay. As we did not want a full buffet meal we had no choice but to go into the city. I thought that for a significant chain hotel to have no room service or bar snack options was extremely poor and will not stay with them again.
Stayed 1 night in Mar 2025

6/10 Okay

Moana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very comfy mattress. Good view from our window. Bathroom needs abit of upgrading
Stayed 1 night in Mar 2025

8/10 Good

Richard, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed
Stayed 1 night in Mar 2025

8/10 Good

Sheetal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property with great location. Wish there was a shuttle to downtown.
Stayed 3 nights in Mar 2025

10/10 Excellent

Barrie

Stayed 2 nights in Mar 2025

6/10 Okay

Shayna

Traveled with family
Liked: Cleanliness, staff & service, amenities
For the price, we were expecting a bit more. We switched rooms because the first room was extremely dated and bathroom was dirty. It may have been black mold, but we were told that it was sulphur. 2nd room was fine. Buffet was not great and expensive for what it was. Location was next to sulphur springs, so it was stinky. Not right downtown, so we had to drive everywhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect, staff very helpful, room very good
Stayed 2 nights in Mar 2025

4/10 Poor

valerie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet smelled bad and was reminiscent of third world toilets experienced by us in the past. The cost of the room was expensive for what was provided.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marianne

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 4 nights in Nov 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good until I needed to leave a day early for well being issues, and was not given a refund for the day we didn't use.
Stayed 4 nights in Mar 2025

8/10 Good

Benjamin

Traveled with partner
Room was well equipped and clean, slightly on the worn side and outdated. Got the view we paid for of the steaming geysers however was expecting a more modern room with newer amenities eg. glass shower instead of bath shower with curtain. Buffet breakfast was the highlight, everything was incredible and staff were lovely.
Stayed 1 night in Mar 2025

6/10 Okay

TAEKHYUN

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Mar 2025

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